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We are working in APP 10 IFS MWO Service App with Transport tasks and encountered an issue where mobile user cannot see part/Material in "My Stock" in MWO app when a transport task is performed from warehouse to warehouse. The user has quantities available, and it did not show up in " My Stock" in MWO app and the user is unable to see material when he is doing a Material Requisition.

Hi,
If the parts you used for Transport Task are already exist in mobile, once the TT is executed from mwo APP, part count is updated in My Stock.

But if the part used in TT is a brand new part which does not already exist in mobile, then either batch sync or initialization should happen to sync the part and the stock details to mobile.

 

Test Plan for brand new part:

1. Create transport task from “Transport Task” window

2. Add material line which was not in your mobile list

3. Set “To Location” as mobile user connected remote warehouse

 

Go back to Mobile

4. Move Stock > Incoming Stock – Direct

5. Execute the transport task

6. Go to My Stock and part is not available there – This is the expected behavior as new inventory parts sync to mobile with Batch sync

 

Go to IEE again

8. Run the scheduled database task ("Refresh All Inventory Parts")

9. Run the sync rule for entity ‘InventoryPart’ and ‘InventoryPartInStock’.

Check whether the background jobs are completed successfully

 

Back to mobile:

10. Sync the mobile device

11. Go to My Stock

12. Part is shown there

 

Hope this clarifies your concern?

Thanks a lot for the explanation.

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