Hi @Dar ,

Please kindly help us on this if possible. 

I have advised this customer to follow the below steps to increase the connection timeout  in TAS

     1) login to the TAS installed VM.
    2) Open IIS
    3) Double click on IFS Touch Apps server from the "sites" folder from the left panel
    4) Click on "Advance Settings.." from the right panel  
    5) From the Advance Settings window increase the "Connection time-out " 

But this did not work, customer still gets the timeout error even we increased the timeout really high. is there any other place we need to increase  the timeout ?

/Subash Perera

@Subash Perera Do we know which connection times out? client to TAS or TAS to MWS ?

@Tharindu Fernando another workaround if the timeout happens during the execution phase of the process, is to enable the Execute in Background option on the process configuration. You should not get any timeout anymore, but you will not get any message if the execution went well or not without checking the background job queue or use some custom event or something similar to find that information from the background job queue.

You could create a specific background configuration for these troublesome Shop Orders if the user knows which ones will cause issues and have another configuration for the rest of the Shop Orders.