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Hello, I created a custom event that triggers on add, update, and delete. This custom event calls a workflow, and when creating a new work task, I get this error. I no longer get an error if I modify the event to trigger only on creation, but having both creation and update enabled at the same time causes issues.

HelloThis is in 24.2.5Looking to create a very simple custom field on the Manual Reservations For Shop Order Material Line Details tab. I'm wanting to add Unit Cost from Inventory Part In Stock where lot/batch's match.The entity on this page is ShopMaterialAllocSinglUtil, but that doesn't exist in the entity configurations. Which entity should I be adding the custom attribute to? This is the page I want to add a custom attribute:  

Community, any idea why the “Add Forecast” is disabled on below screen? 

We have a scenario where we would like to add a service automatically to a service order if the SA adds a specific product. Doing thsi with Problem Code backoffice works fine for PMs and UMs, but sometimes a customer may request a product that is not originally on the order. The SA will then have to add both a product and a service, but we would like this to be added automatically (to avoid potential loss of revenue).

Hello,We are setting up the product estimator and noticed that when an existing part is added, or a new part created, it is not possible to add by-product information in the estimate/estimate item. If a new part is created in the estimator, and an existing part product structure is copied into it, the information also does not seem to port over.Does anyone know if this is a limitation?

Hello,how do I set up the automatic conversion of annual leave entitlement from e.g. 25 days to entitlement for an employee who started on 1 September, i.e. to automatically reduce the entitlement according to the start date? Thank you 

Both data migration and IALs create tables on the database dynamically. Can we know if the functionalities in these areas are affected by the upcoming EBR changes? ​@chanaka-shanil hope you can provide some guidance :) Best Regards,Damith

After terminating and subsequently rehiring an employee, users encounter the error “Employee is not valid” when attempting to report time transactions. Additionally, the employee does not appear as an available option under the Assignee field in work tasks.What could be causing this issue? Could you please advise?

Does the middle tier for IFS Cloud run on ARM processors? I’m exploring ways to reduce hosting costs.

Hi Heros,I can see at “apps for page designer” on IFS CRM Companion the option  SCAN NEW CONTACT, but when open the CRM Companion app, the option does not exist. Do you have any Idea how to enable the option in the app?IFS Version: 25R1 

Hello wonderful IFS Community!I had a question come up that I wasn’t able to answer - Where is the folder structure for the IFS Cloud middletier stored at on the Ubuntu server? I poked around the /home/ifs directory, but nothing really seemed to be stored there except for some configuration files. I also looked under /etc, but didn’t find anything that was what I was searching for.Many thanks, and feel free to respond with any clarifying questions, should they be needed.Regards,Randy

My company uses team structure, and currently has Priority to Team and Supervisor Setup and access is based on Team and Supervisor Setup, I would like the HR team members to access all employees and be able to approve and authorize employee time,  I can add their records as indirect supervisor under Supervisor section of Employee file and give access but there are around 1000 employees, Is there are any other ways to do it easily?

Hi all I have a small concern regarding lobbies permission!In permission set, how we can revoke only one lobby?!I can see revoke all button even if I select 1 lobby and if I click the “Revoke All” button, whatever lobby I added for the permission set, it is revoking all. Best Regards,Vishal J

  Hello,I need some help, we have set up the % tolerance for invoicing which works very well for non-stocked items, but I can't get it to work for Inventory part? Is this the reason for a stored item in the PUMP? Is it necessary to make additional settings or not? Thank you for your help.         

I wanted to implement the Order by TASK NO in Descending order in Request Work Tasks list Screen, Currently its in Ascending order. How to implement this at the code level?  

Hi, We have a customer who has 800+ line items in the Project Deliverables Material Plans. When executing "Create Supply Request" for the total line items below error pops up.IFS Web Version: 24.1.14.20250702093228.0Date: 2025-10-06T03:25:57.448Z --------------------------------------------------------------------------- DeliveryStructureItemExecutionHandling/ItemDetails (server error)Database error occurred. Contact administrator.Error details: [{"code":1460,"message":"ORA-01460: unimplemented or unreasonable conversion requested"}]But when we execute it in two batches (350,450 each) the error is not there and Supply Requests are created without any errors.Is there a limitation on how many line items can be converted at one go? Any experience in handling large number of Material Plan line items?  

Hello,I would like to ask if there is a manual for setting up a local implementation of the IFS Cloud environment. Will I need to install all updates and deliveries? What about the database and its structure? The purpose of this setup is to create an instance for disaster recovery.

Hi Guys,I am in cloud version 25.1.1I am seeing this behaviour in the Inventory transactions history. I can see some Handling units ID s are visible for OESHIP transactions but some Handling unit ID s are not visible. Seems these are grouped based on the part and the lot batch numbers.If I select the dropdown for the lines that Handling unit ID is not visible, all the handling units that shipped from the part and lot batch is visible in there. I think IFS sort handling units from Source ref, part and lot batch number. But If I query for that handling unit ID, OESHIP transaction is not coming up.My client is always use handling units for shipping and previous versions I was able to query from the Handing unit ID and search for OESHIP transaction specifically.Was this a design change comapred to APP10. Lot of my reports are also depend on the Handling unit IDs in Inventory Transactions History . Any workarounds for this? I saw there is another page called “Inventory transaction history d

Hello All,Is their any screen to view upload or removal of documents from the PR and PO screen.I would like to know who and when has uploaded or deleted or modified the document.I did check the document revision screen but it didnt help and also their is no record present in Order history.Kindly help me with this.Regards,Kruthika

Hi,For a product with a purchase price of 0,5 EUR each, our customer has negociated with his supplier to purchase 19800 units, with a 55% dicount only for this product, for a total line price of 4455 EUR :19800 * 0,5 * 0,45 = 4455 EUR, so 19800 * 0,225 = 4455 EURBut with only 2 digits authorized in a PR line cost, if we use 0, 23 instead of 0,225 the result is 4454 EUR and if we use 0,24 instead of 0,225 the result is 4752 EUR. In both cases the result is wrong. Do you know a way to use 3 digits in a PR line coste or another solution to obtain in our case the right total amount ? NB. The customer doesn’t want to create a purchase requisition line with  198 units, with 2,25 EUR each and using UOM “ten” (so the total = 4455) because this has no sense tu use the “ten” uom for their PR. Thanks by advance  

We use pegging in shop orders a lot, and having just started using the ‘projects’ section of IFS we are now in a position where we are executing our first builds.  We need to peg a shop order (created through shop order requisitions) into a shop order material line that has a supply type of ‘project inventory’ but are struggling with this? Is this possible, or does IFS stop you from pegging to project inventory lines? 

Is there a way to supress some of these options in “Shop Floor Workbench” with page designer or another method?  We spent quite a bit of time in the “Dialog” portion of page designer but couldn’t find a way. We also do not want to use “Shop Floor Reporting User Settings per Site” as it’s to granular and is missing options we’re trying to supress. Using 24R1 currently.   

Got a question from a end-user during testing of 25R1 SU3 that I just repost here.She has been using the options on  ‘?’ frequently to get the syntax correct for her queries.Can someone explain why it has been removed?   25R1 SU3 - available options for a date field24R1 SU12 - available options for a date field> greater than search still works in 25R1 :-)  

Hi all,we are using the NGSM with Requests and Request Work Tasks.When planning we face a big issue when it comes to transferring Work Tasks:If one assignment is transferred to mobile it is not possible to transfer a second assignment.So it is impossible to send a second technician to the same Task if required but not initially known.Or if some mistake was made during assigning. For example in the Dispatch Console if one resource demand is assigned and directly transferred before assigning the second demand, it is no longer possible to send the second one to the technicians mobile.We have now cases, where one assignment is already set to completed and the second one is not even transferred to mobile. But because the first one is completed it is also not possible to cancel the assignment.So the only solution is to cancel the complete Task and create a new one.Is there any way to get this done, that I am not aware of?Example: Second assignment cant be transferred anymore 

Community, We don't see the solution that O level structure could be transferred like what we do manufacturing structure in IFS. We are in APP10  Did we miss anything? Thank you.