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Hi Heros,

I can see at “apps for page designer” on IFS CRM Companion the option  SCAN NEW CONTACT, but when open the CRM Companion app, the option does not exist. Do you have any Idea how to enable the option in the app?

IFS Version: 25R1

 

Hi ​@gianni.neves ,

You have to set the “Use machine learning (AI) for Scan New Contact in Mobile” setting in the CRM/SRM Default Values page to TRUE to make it appear in the app. Since it is an AI feature you also need the IFS.ai subscription. 

Best regards,
Anna

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