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Hi ,we are planning to upgrade  App 9 database oracle 12c to oracle 19c.So just want to know is there any dependency to the touch app server and mobile work order.Current Touchapp version : 1.15.86.0Mobile work order : 3.19.0App 9version : Application 9 UPD 16Appreciate any comment ASAP. 

Dear community. Does anyone know of any way to increase the font size overall in the IEE client? David.  

Hello, We had to change the basic data for our internal supplier. In this case, 19060-KA used to be an internal supplier but is now just an external supplier.This had implications on our "Received - not yet invoiced" report as this receipt is now included in the report.Is it possible to use the Closed Date field to overcome this issue or does this lead to some other problems?Maybe there is a better way?Thanks,Golo 

Hi, what function can be called to get row from response of createInsertRequest? I have script to insert person_cal_except table.  The aim is to get row and exception_id of the new created record.. My script is like this:var newRec = {};        newRec.person_id = personId;        newRec.exception_type = exceptionType;        newRec.start_dttm = startDttm;        newRec.end_dttm = endDttm;        newRec.user_def1 = approved;        newRec.available = available;        var personCalExceptReq = createInsertRequest('person_cal_except', newRec);        var response = executeRequest(personCalExceptReq);            if (response['$type'] == 'ErrorResponse')                {            displayUserToast(getMessage('cUnabletoAddCalException','Information') + personId + '  ' + response.message,'error');           }          else          {              // alert('response' + size(response));                exceptionId = ?????? ;                // alert('exception Id: ' + exceptionId);              

Hi All, Mwo application and PSO solution are mostly used by customers simultaneously. Is there a way that the absences can be reported from mobile and that is reflected in the PSO solution.Thanks and Regards,Nethmi

Hello fellow users,I’m in the process of setting up order points for a list of low cost items. I also want to include the max qty  (order-up-to-level) on the report for the buyers.I haven’t found a place for the MAX QTY to be entered, but there is a field labeled “Max Lot Size” in Inventory Part/ Planning Data tab.Does anyone know of another place to enter the MAX (order up to ) qty?

I have a request from our back office: is it possible to change the title (and possibly content) of the service order report e-mails sent by SAs (from mobile). We would like to include the TAG from the serviced product - this is a request from some of our large accounts that gets tons of reports.

IFS Cloud - I am looking at a request to have a Functional structure and also a Location structure for assets. My pre-conception was that a Location Structure is a different view of the same assets based around a concept of locations. However, this looks to be wrong.  What is the functional purpose and use of a Location structure, that cant be better served utilising the Functional structure , possibly with connections, using map positions etc.  My expectation is that this Location structure will not be visible on MWO as I have not seen it there before.  Any examples of using a Location Structure usefully will be much appreciated.        

Hi community, unable to register arrival due to the error pre accounting ID not found, any suggestions on how to solve this ??? Thanks in advance  

Hello, Whenever I create a PM action, My maintenance Plan does not generate automatically, nor when I click regenerate.I am creating my PM actions with and without a Work Task Template. I can create Work Orders, but if I try to create more than one, it uses the same date range as the first WO.Any insight or suggestions would be appreciated. Thank you, Gen 

Hi,As many of you, I faced the mutating table issue when doing custom events. I wondered if and how the new BPA would be a solution. Asynchonous continuations options hereunder seem to offer possibilities, but first wanted to hear from insiders of BPA and mutating tables.  

Project Budget Control Summary has no records for certain Projects..What could be the reason ?Thanks in Advance 

Can someone please inform us how they are providing access to their Maintenix system to third parties i.e. MRO / Line stations ? Do you use citrix, vpn, or some other technology, or are your servers on the internet? We are trying to plan our configuration and are looking to find out how others have theirs configured.

I am trying to change the data source of a BIRT report (e.g. rptdesign file used by assyst Report Wizard) from our on premise database to the cloud Saas Database, I was using Database URL “jdbc:sqlserver://W-99999-D5E:1523;databaseName=PDRPSQGCG;”and the connection was working fine.But now I was told to use “jdbc:sqlserver://cac-99301-axios.secondary.database.windows.net:1433;database=99301;” as an example but it fails the connection. I tried various combinations but still no success.IFS Support was not able to help other than we were able to test the connection tot he database using SSMS so all indication points to the BIST data source to be incorrectly specified.Does anyone have the proper info to setup the the connection?

We ship/deliver both inventory and non-inventory parts on the same order.  If we reserve a non-inventory part, is there a way to unreserve it?  We seem to be able to unreserve the inventory part, but not the non-inventory parts.

I am trying to create an external search. The structure of the External Link is straightforward. However, The second search parameter does not work. I could not understand. What am I missing? In the first link, it searches just for BUYER_CODE not search for CURRENCY_CODE. In the second link, it searches just for CURRENCY_CODE not search for BUYER_CODE. What is wrong with the expression? First Linkifsapf:frmPurchaseOrder_Cust?EXTERNAL_SEARCH=BUYER_CODE=001945&CURRENCY_CODE=GBP Second Linkifsapf:frmPurchaseOrder_Cust?EXTERNAL_SEARCH=CURRENCY_CODE=GBP&BUYER_CODE=001945 First Link ResultSecond Link Result 

Consider the following example: Yes, I know I can use Find to filter on more attributes than are displayed here, but if I would like to see the Document Title in the LOV pulldown (instead of Description1 which is displayed by default) could I achieve this through Page Designer or would that require a modification?

Dear Experts,Appreciate it if anyone could elaborate the meaning of ‘ALLOCATION KEY’ of the Budget external file template and what are the data required to fill the record.  Thanks and Regards,Theja

Apps10 UPD12For a customer order line for which the Sales UoM = kg and the Customer ‘s UoM = lb, what controls the number of decimal places displayed for the Customer Sales Qty? In the order lines below, why is the Customer Sales Qty showing up to 25 decimal places? Is there any way possible to limit this to 1 decimal place?The Qty Calc Rounding for the inventory part connected to the sales part = 1.In the Sales Part Cross Reference, the Sales UoM = kg, the Conv Factor = 0.45359, the Invert Conv Factor = 1, and the Customer’s UoM = lb. 

Hello All,  APPS10  I would like a HR employee to be able to modify all other employees in their site absence records, and time clock registration records, however I would not like them to be able to modify their own time/absence records.  How do you exclude their own employee information when granting access with HR Access Roles?  Thanks. 

When you are in work task template there are two fields available that both are called “Created by” and gives different search results. When using advanced search i can see that one is connected to “CreatedById” and one to “DoneBy”. This makes me confused since i cant find information about “DoneBy”. I think this is difficult to understand and very confusing for customers.1. Using search condition “created By” that is connected to CreatedById2. Using search condition “created By” that is connected to DoneBy 

We created a composite field, analogous to the baseline address.full_address field. However, it does not appear on the object.In Custom metadata: Selecting (for example) the column in a hierarchy_select gives an error:<message>Table request_contact does not contain a column with name full_name as specified in the query.</message>What are we overlooking?

Hi All,Lobby overview is not visible in navigator panel.  It is not hidden in Navigator designer. Is this a permission issue?IFS_ALL is already granted./Malan Jayanka

Hello!Could you please explain me what are Code Parts, and What are code strings in IFS Financials? If possible kindly use a practical example for me to understand what do the Code Parts actually mean. Your support is greatly appreciated.Thank you!  

Hi, I am trying to achieve filtering person based on same access group of current-user logging in. E.g.User login: JSTECH Access group: 00301 User can only see persons who are in access-group = 00301 FYI, we don’t define access group in Role. Any thoughts on how to achieve the result?