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Hi, I am trying to take info from API to lobby. I face that problem. It is working on my user but It doesn't work on the other users. I permitted the user. What should I do ?    

Hi, I have created a custom LU and one of fields requires LOV. LOV view is a standard view and I want to pass a WHERE clause. In this case, view is DISCRETE_CHARAC_VALUE and I always want to get records in LOV WHERE CHARACTERISTIC_CODE = ‘ABC’. How can I get this done?   Appreciate your response. Thank you.  

Hi, I would like to know if Enterprise Explorer would handle rolling updates in this scenario: Cluster of 2+ nodes NGINX load balancer   The process for applying updates would be: Take down 1 node Does Enterprise Explorer switch over to a new node seamlessly without crashing and kicking the user out? Apply the client delivery to that node Bring the node back up Repeat the process for all nodes… Profit? Is this scenario possible without EE crashing?   NOTE: We only deliver client updates using the installer. Database changes are done manually to prevent downtime. This also cuts the delivery process to a couple of minutes, instead of hours.  

Can any one explain how we can generate the Preventive Maintenance Tasks Automatically from Contracts.  This should be done in the background. I am aware about the contract manager.

Hello, A user recently brought to my attention that the ‘Export’ button is missing from the IFS BR ribbon/ toolbar in Excel when the report is run/ exported from App10 IFS IEE. We are currently using version 5.0.8.0. Additionally, the IFS BR ‘Export’ button seems to appear in Development mode when logged in to IFS BR application on PC.  Is the recommended workaround to use the native Excel ‘File → Export’ functionality?  

Hi,   I would like to set parameters of Lobby with Lobby element. So, I have to edit the URL address of the element to give the link to Lobby with new parameters. How should be URL to set parameters? Thanks for helping.    

​Dear all, I am asking again  Is Anyone can confirm that Supplier Delivery Pattern does not exist in IFS 10? I have searched anywhere but nothing found, whether at the documentation or the IFS Application. If it confirmed, why it has gone?

How do you change the options in a radio group control in Aurena? For example, when adding an expense to an expense sheet, there is a radiogroup control where the user picks between mileage, entertainment, and other. For my company entertainment is not a valid option.  We only want either mileage or other. How do I hide the entertainment option from the radiogroup control?

Hello, A customer of mine has asked to extend one of the fields in IFS9. My immediate answer was: no go. Don't do it. The change is relatively simple when looking at the table itself, but the remaining things? What is your opinion on this? Regards, Steve

IFS Setup:  IFS Apps 10 Barcode Printer:  Zebra ZT-420 Crystal Reports:  2016 I am trying to create the inventory part barcode label in GS1 format.   This looked to have worked in IFS Report Designer by using a custom field to generate the code required and using the DataMatrix label format.   However, although I have amended the page layout to be 10cm x 7cm it still appears to be printing as per A4, the label prints in the centre of the width of the page.  If I look at the layout in report designer layout it still specifies A4 and will not let me change the value.   How can I do this? Secondly, can anyone recommend a GS1 Barcode Font provider that can be used in Crystal Reports as that was my second choice to create the barcode label. If we have to purchase from a GS1 Barcode Font provider, how is this implemented into IFS.  I think the ‘plugin’ would have to be installed on the middleware server.  Is there a specific folder that the font needs to be in? Lastly, how would I get IFS to

Hi Guys,   Can any one suggest how to send the PDF attachment (Like Invoice Report PDF Attachment) file in XML mapping during FSM integration trigger and Also suggest how to declare the attributes in element tag and pass the values in it like in below example?   <InvoiceRequest documentDate="2019-10-17" documentNumber="123456789" billingType="Invoice" transactionType="SALE">   <Currency isoCurrencyCodeAlpha="USD"/>   Any help will be highly appreciated  

Noticed that the mm_message_out table which contains mobile messages doesn't seem to get cleaned up. What process does the actual cleanup of the mm_message_out table?

TLS 1.0/1.1 will reach end of support by Microsoft by end of June, 2020. At our company we run IFS 9 UPD 1. We are using IFS functionality to send emails via IFSCONNECT mail sender, we don´t have right now TLS checked We want to understand: The impact in the email sending functionality from IFS, we don´t know if Office365 will be blocking this feature or we will have any change when current TLS versions become unsupported If we can install TLS 1.2 in our current version Thank you, Mariola

Hi All,   One of our APP7 environment got crashed but after completing all the installation we are not able to connect it to the new print server.   Please Suggest.   Thanks & Regards Shitanshu Sharan

Hi, I want to make changes api procedure(overtake). But, I get an error because of the global variable(Customer_Tax_Info_API.lu_name_). Kind regards.

Dear IFS Community   We have found that when users run “Order Reports” or other Built In reports, the “Created” data/time is always the server time, not the time representing the users locale. Where is this set to change the Report time to the users time zone? Thanks. David.  

Hello,   I want to park an order when a condition in the shop order operation is happening. Execute it directly generates a a mutation issue, so I need to execute the park action n the background.   For that, I have created the following code in a custom event: declare p0_ VARCHAR2(32000) := NULL; p1_ VARCHAR2(32000) := NULL; p2_ VARCHAR2(32000) := NULL; p3_ VARCHAR2(32000) := NULL; attr_ VARCHAR2(32000) := NULL;begin p0_ := '&NEW:ORDER_NO';p1_ := '&NEW:RELEASE_NO';p2_ := '&NEW:SEQUENCE_NO';p3_ := 'PARK_REASON'||chr(31)||'QUALITY'||chr(30)||'PARK_MRB_NO'||chr(31)||''||chr(30)||'PARK_CHANGE_ORD_NO'||chr(31)||''||chr(30)||'PARK_ORG_CODE'||chr(31)||''||chr(30)||'PARK_PERSON_ID'||chr(31)|| '#USER_ID#'||chr(30)||'PARK_LOCATION_NO'||chr(31)||''||chr(30)||'PARK_NOTE'||chr(31)||'Nota'||chr(30);Client_SYS.Clear_Attr(attr_);CLIENT_SYS.ADD_TO_ATTR('ORDER_NO_', p0_, attr_);CLIENT_SYS.ADD_TO_ATTR('RELEASE_NO_', p1_, attr_);CLIENT_SYS.ADD_TO_ATTR('SEQUENCE_NO_', p2_, attr_);CLIENT_SYS.AD

Hi, How do I make a shortcut to a specific tab. E.g. instead of going here:  I need to go here (same address):  

It has been noticed in a few setups where there has been performance issues with FSM that turning off the activity feed greatly improves performance. These cases have been where the activity feed is on its default settings as it was not being used. Is there a more elegant solution to prevent the excessive use of processing by the activity feed than just switching it off. Would it be considered to have the activity feed to require setup as well as being activated to ensure that systems do not end up with these default settings that appear to be resource hungry? Any other additional information on how the activity feed processes would also be helpful. Thanks in advance. Lee      

I am attempting to re-initialize a mobile device from the Mobile Dashboard screen (Mobile Dashboard > Right click on device >  “Initialize Device”) which works - the INIT messages gets pushed to the mobile device, the mobile device initializes and everything works until you log out. After logging out on the mobile app, when you try to log in next (using the same password as before initializing) the app says the password is invalid. No changes have been made to the person record, nothing done except “Initialize Device”

Hi   Have read the relased IFS Roadmap for IFS Products, one question that I don´t get a clear answer on is this: Is IFS 2020 R1 a new core release or should we see that as an “update” on IFS 10 ?   /Karl

I want to GRN an inventory part for same site, which is already a manufactured item.   Using IFS App 8

How to set Models and related components?

Hi! A different project within the organization is implementing Applications 10 (A10), an engagement which involves both an upgrade (from v8), reimplementation of some features and utilization of new features. That implementation project is pressed for time and has little capacity to help others. While I am on a different project that is supposed to consume Asset and Resource data from IFS and then write back status updates (e.g. equipment shutdown/upgrades with according workforce reservations during planned periods). We are on a different schedule and will have to specify high-level design BEFORE the other project are ready to contribute much. Our integration this shall happen programatically, i.e. via application-to-application/machine-to-machine (A2A/M2M), e.g. via API/ReST/JSON pattern.  Now my question is this: Where do I look to learn more about recommended approaches/discussions of design choices, please? Bst rgds from André T.  

When a task is committed in PSO, it is taking too long (sometime upto 15-20 min) to reflect in PSO.This has been a issue since day 1 of FSM and PSO implementation in TDC. Normally it takes around 3-4 min to reflect in PSO but after 2,3 days it is getting very slow (it is taking 15-20 min) that users are unable to work on and completely stand still condition coming for them and at the same time we are experiencing slowness in FSM also, then if we are restarting the gateway services and after that it is becoming normal again (it is taking 3-4 min) and FSM also becoming normal. So the story is that in general it is normal slow (3-4 min) but after 2, 3 days it is becoming abnormally slow (15-20 min). There is something happening in PSO services, which is giving this slowness and after the restart it is becoming normal again. We have priority 2 Incident running for this issue and as a workaround we have planned to restart the gateway service in every alternate day to improve the performance