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How do I correctly create a Service Quotation for Warranty Work?  I have Customer A in IFS and I have a Service Contract For Customer A with a Free of Charge Contract Service Line.  The Service Line has their equipment objects in scope and those objects have a Supplier Warranty.  Since this will be  Supplier Warranty WO, IFS will bill my Supplier as the customer on my WO.   Should my service quotation be created to my Suppler/Customer or to my end Customer A? How do I get this logic to be represented correctly in IFS?  In the Service Quotation I see a spot for Service Quotation but I am unable to enter data in that field on the Work Order Tab of the Quotation.  The only way I seen how to populate this field was preparing the WO and then creating a Service Contract connected to it. 

Hi, When trying to create a new routing rule in IFS APP9 I get the error ROUTECONDITION.ROUTE_CONDITION.ROUTE_TYPE must have a value. I have added APPLICATION_MESSAGE as ROUTE FROM QUEUE OUT1

Hello,We are in the process of implementing Apps10 and working on the Health and Safety module, specifically Incidents.We would like to use this as our Near Miss and Accident reporting tool, but need to restrict access for users to only allow their entries + adding new. However, due to privacy reasons, cannot display other persons information that may have been injured in an accident (coordinator, reported by, etc.).IFS default a user can see all entries for their respective company. Thanks,Jeff Nattermann

Hi Team, we  have few remote working jobs in our Print queue. Is this any issue? what is different between waiting & remote working in Print job? NO jobs in waiting state in Print job. RegardsSuraj

Hello,we are looking into upgrading to IFS10 (current version IFS8) .i have a very basic question: i cannot find the ‘Print Transport task’ option in the Right Mouse Button of IFS10, i read the documentation, looks like it should be under the Right Mouse Button Menu. Can anyone point me to the right direction, if it is moved from right mouse menu...IFS10: IFS8: the option is greyed out but it is there... Thanks 

Is there any embedded business rule, that calculates the Line Item price & adjustment price in quote? If yes what is it? What could be the possible regular expression for validating a currency field along with initial character as “€”. Required help.

I’ve been trying to manually trigger the <perform_send_notification> perform method via XML but the data record doesn’t attach itself to the message.  Here is the XML I’m running: <perform_send_notification>   <parameters>     <dataRow>       <request>          <request_id>1234567</request_id>       <request>     </dataRow>     <distr_list_id>PART_ORDERS</distr_list_id>     <message_name>ICN</message_name>   </parameters> </perform_send_notification>   I run this in the XML Poster and the email is sent, but it’s missing the Request information that I’m trying to pass to it.  I’ve also tried substituting a hierarchy_select statement within the dataRow parameter, but that also didn’t work correctly. Can anyone provide some guidance on the proper syntax to fill into the dataRow parameter in order to connect the data to the message?

Hi folks,   I’m running into a weird situation where old collaborative forecasts from the Demand Client can’t be deleted. I’ve tried to delete trolleys, unpublish to specifics folks in IEE, nothing seems to work.  Moreover, I can’t seem to find documentation on how it’s supposed to work - for whatever reason, I recall that running “create forecasts” on the Demand Server should cleanse old collaborative forecasts….but that doesn’t seem to be what’s happening.  Am I off base in my memory? Is there a way to force a refresh/deletion of collaborative forecasts?  

Hi folks,Wondering if anyone can help with an api grant issue i‘m stuck with? Created few procedures within a package on test db, one named as drop_table_ as below (meant for deleting a temporary table content, not dropping as name suggest )Create or replace package body CB_SALES_QUOTATION_API is procedure drop_table_  IS  Begin    EXECUTE IMMEDIATE 'DELETE FROM ifsapp.CB_NOTE_TEXT_TAB     where CF$_NOTE_TEXT is not null';  end drop_table_;Executing this package via Custom menu rmb which works well with IFSAPP schema .But when i tried executing as a end user i get below message: So far:Granted Package access to the user:        Grant execute on ifsapp.CB_SALES_QUOTATION_API to XXX;         Also, Grant execute on ifsapp.CB_SALES_QUOTATION_API to PUBLIC;Granted table access to the user:         Grant all on ifsapp.CB_NOTE_TEXT_TAB to XXX; Re-logged in as user but still getting above error message on IFS.Strangely, when i use PLSQL dev,logged in as same user i can execute the api and als

I was wondering if someone could give me some information on how a inbound integration should be formated to handle attachments. I would like to send a Image file from another system and attach it to the task.    Thanks,   Graeme

We are using ISO 20022 in file payments, The file name created is very long and strange, so we want to change that logic. How do you do that?  ISO20022 is XML files and the file type have no file template or outgoing file template.    

The voucher detail currency always populates to the billing currency of the entire request. however, each NPU & PU have billing currency's on them individually. if we were to bill 1 NPU line to a USD bill to and the remainder to a CAD bill to, it will ignore those and only put what is under the request itself, not the specific line items. is there a way to adjust the voucher detail to take the currency from the line itself rather than the entire request?

Hi All,any experience of using a custom menu (PL/SQL-block) for more than 4000 characters?Perhaps there is someone around having some tipps and tricks to extend this limitation.  Thanks a lot!Mattis

I have created a remote warehouse and on my remote warehouse I’ve setup the address to be that of one of my supplier’s address ID.  I created my supplier assortment with parts and refill parameters.  I run the refill parts and I get my expected Purchase Requisition.  I convert that to a PO and I see the Internal Destination ID and my Register Arrival has the default location of my Remote Warehouse, but on my PO I don’t have the delivery address of my remote warehouse.  Am I missing something here?  What’s the point of setting the address on the remote warehouse and it cannot automatically show on my delivery address for my replenishment order?

We’re getting run-time errors due to date logic/formatting/selections. Is there any standardized set of date formatting rules?I have numerous Oracle SQL websites detailing date functions, but we run into issues every now and then, with each case having slightly different requirements/logic.Scenarios:1.) SQL in an IAL runs fine in the quick report using it, but fails when run in the SQL Query Tool.2.) A quick report runs fine (and also runs fine with RMB Output>Save As...) but if you take Export to Excel it fails.For instance, our latest situation is this error when running an IAL’s logic from the SQL Query Tool that doesn’t occur when running a quick report over the same IAL: IAL logic:selectsoi.sub_program_id as PGM,cois.district_code as Class,omi.commission_receiver as Receiver,max(cin2.name) as Receiver_Name,max(cia.name) as Receiver_Company,omi.customer_id as Dealer,max(cin.name) as Dealer_Name,max(cois.country_code) || ' - ' || max(cia.state) as CN_ST,sum(CASE WHEN trunc(cois.i

IFS Apps 10 - Test Environment When running install of delivery update the following message appeared: HTTP server certificate expires in 9 days How do I rectify this issue?

Hello,I want to use automatic gtin generate approach on the IFS V10.8.I created a record on gtin basic data like below. I created a record on company basic data gtin prefix like below. Then i checked a catalog part for generate gtin but the option is not active.What should i do more, can somebody tell me prerequirements about automatically gtin generating.Thanks. Company/Distrubition/General 

Is there a way in Apps 8 to add Documents to the Document Text Administration?I am looking for Instant Invoice and Interest Invoice, but do not see them in the list, so was not sure if they could be added. 

Does anyone have information they can share on setting up ACH payments to suppliers?  I think I have the basic setup completed, but I’m not able to actually create a payment that shows the invoices are paid.  Any help would be greatly appreciated.

Apps 10. When user swiped they card on Time Clock machine they received the following message: Insufficient access rights. You cannot modify Absence Registration data for employee 62905. Any ideas?

Hi, Can anyone help me understand the bill period type in invoice templates? I can see the information in the contract code tables but there is no documentation which explains what does the fields period factor & period type mean?

I am trying to create a Report Rule for Customer Order Confirmation, etc. to specify a default Report Layout for each Company, as they each have their own layout. Goal is when a User goes to print a document that the Layout designated for that Company affiliation will be what appears as the Layout. I have not been able to get this to work with Order Confirmation or Pro Forma Invoice from the Customer Order screen.

The below XML gives an error    EXCEPTION Message: String was not recognized as a valid DateTime. ... Stack Trace:    at Metrix.BusinessServer.BusinessPolicies.SharedTablesComponent.MobileManager.PerformReplicationForTableAndPerson(String tableNameIn, String personIdIn, Boolean truncateTableIn, String deviceSequenceIn, SQLiteCommand sqliteCommandIn, mm_process_defRow syncRuleIn, Dictionary`2 tableColumnsDictionaryIn)    at Metrix.BusinessServer.BusinessPolicies.SharedTablesComponent.MobileManager.PerformInitializeMobileDevice(String personId, String deviceSequence, String message, SQLiteConnection theSQLiteDB, Dictionary`2 theSyncRuleTableColumnsDictionary)   <hierarchy_select return_only_requested_attrs="true" max_rows='50000'>  <primary_table>PERSON_CAL_EXCEPT</primary_table>  <from>   <table>PERSON_CAL_EXCEPT</table>  </from>  <attrs>   <attr>PERSON_CAL_EXCEPT.*</attr>  </attrs>  <where>   <data_constrain

Hello, I have noticed an issue when using the Multi-Site Part Structure Analysis module in IFS Apps 10. The analysis does not show the full BOM in some cases. Specifically, it stop when when we hit an Inventory Part with a Part Type of Purchased (Purchased Part with a Product Structure). Unfortunately, this paints an incomplete picture when we view a Part using this analysis. Is there another location in IFS where you can view the full structure of a Multi-Site part, or is there a configuration setting that must be enabled to view the structure of a Purchase Part in this screen? Any help would be greatly appreciated. Thank you!

Hi,We would like disable column chooser for users, but I could not find right permission. We will hide some price columns from user. If you know better way, you can suggest to hide price datas from user.