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23R1 - BPA REST GET CONNECITON Error 500

  • Aug 23, 2024 10:50 AM UTC
  • 5 replies
  • 640 views

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When trying to make a rest call using BPA i’m having the following error : 

HTTP Connection Delegate could not retrieve the data from the specified URL.Returned status code: 500

 

The call passes threw when using postman for exemple so i know that the url is ok

 

Any idea please?

Best answer by IFSRUNINNOVAL

the problem was resolved.

It was a firefwall issue

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5 replies

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  • Author
  • Hero (Customer)
  • Aug 23, 2024 12:24 PM UTC

Same issue with a different URL. (a mock server using postman)

 


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  • Do Gooder (Employee)
  • Aug 26, 2024 3:14 AM UTC

Could you please share the request body of “Call Currency Web Service”?


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  • Author
  • Hero (Customer)
  • Answer
  • Aug 26, 2024 8:56 AM UTC

the problem was resolved.

It was a firefwall issue


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  • Do Gooder (Customer)
  • Aug 28, 2024 9:32 AM UTC

the problem was resolved.

It was a firefwall issue

On which side was it a firewall issue? IFS? We have exaclty the same problem - can call without problem external public api’s. But there is another system with API Service in our network where the 500 error occurs.

And how can you see the complete request and response body? 500 status code isn’t very informative.


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  • Author
  • Hero (Customer)
  • Aug 28, 2024 12:55 PM UTC

@domi_ic  you need to check the traffic comming out and in IFS middle tier

i have decomposed the URL then tried-t in postman. Since it was ok, i have presumed a network issue.

By looking at the generated traffic threw palo, we have noticed that the traffic was blocked.