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Question

Task allocation bypassing "Not in Use Cost" skill/cost restriction in IFS Cloud

  • October 2, 2026
  • 1 reply
  • 15 views

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Hi Team, We are trying to restrict task allocation to a specific shift by marking a skill as “Not in use cost” to 100000, but tasks without that skill are still getting allocated to the resource.

Is this standard functionality in IFS Cloud, or is there an alternative way to achieve this restriction? Any advice would be greatly appreciated.

we have notice typically dependency tasks are getting allocated

1 reply

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  • Sidekick (Partner)
  • October 3, 2026

Hi Experts,

We have similar requirement, where technician having special skills for a particular day should not be getting tasks without the special skill in that day. We have done the skills configuration by using the “Not In Use Cost” . But still resources are getting tasks.

To Explain the Situation: 

Resource R1 is on Special Duty on 5th October 2026. We use a special skill SKL-1 to identify the resource in on Special Duty. So the Not in Use Cost for the Skill we have configured as 50000. No other tasks without SKL-1 skill should be allocated to the resource on 5th October 2026.

But on the day of 5th October 2026, the tasks without the SKL-1 are also getting allocated to the resources as the other Skills on the Tasks are also present with Resource. Resource has an additional SKL-1 apart from other normal skills.

So this “Not in Use Cost” is not working what I understood from the situation. Could someone please help if this the standard functionality or an issue with IFS PSO not treating the “Not in Use Cost” as constraint.

If there is any work around to achieve this situation. It will be of great help.

Regards,