IFS Solutions

Hi. We are looking for 2 fields in the filter expression strings in PSO.The first would be the FSM Place. The closest we can find is “Location.Name” which gives us the FSM place name, but we also desire the place ID itself. Is this available?Secondly, can we filter by SLA type specifically? We would like to differentiate between “Primary” and “Standard” SLAs, regardless of base value in our filters. Thanks

Hi everyone, We are frequently seeing the error message “An error occurred on the Workbench Client” in the event logs, with Event ID 2310.Has anyone encountered this issue before and might know the cause or how to resolve it?Additionally, we’ve noticed that a deactivated resource alert is still being displayed – could there be a connection between the two issues?Thanks in advance for any insights or suggestions! Best regards,

Hello Expert I need your advice on the following scenario:Scenario:We have an integration between SAP C4C and IFS Cloud(24R2). Currently, when a request is created in SAP C4C and transferred to IFS Cloud, the system automatically generates a new location with a Location ID and associates it with the customer in IFS Cloud. We are trying to prevent the automatic creation of this location in IFS cloud during Request creation. Could you please provide guidance on how to prevent the automatic creation of locations in IFS Cloud during this process? Do you see any impact in preventing the creation of location in IFS Cloud. Regards,Bharathraj 

We’re implementing 24R2 and (for what we have installed) there are 76 new projections. Some of them are named so it’s obvious which permission sets they’ll need to go into (for instance, there are several that begin “BusinessOpportunity” or contain the word “Widget”). Others, not so much. Is there a list of some kind of new projections and what they represent so we can figure this out? Thanks!

Hi,We are getting following error for crystal quick reports for IFS Cloud 23R1 ( For all installations - PROD, TEST, etc).Error 500: java.lang.NullPointerExceptionThis systems was running without any issues. But suuddenly we are getting above error.There are no errors logged in,- Crystal log files,- Oracle DB alert logs,- Windows event viewer entries- Logs for reporting pods, odata etc...So we did following,1. Reset IIS2. Recreate pods3. VMs restarted4. Reinstall CWS in same server5. Create new VM and install CWS6. Addedd parameters ifsappreportingcr:     minMemory: 28007. Set minMemory as 5000 for both ifsappreportingcr and ifsappreporting podsStill we are getting same error.Please suggest a fix to overcome above error.Thanks,Mayura

Hi All,Looking to move to a new B2B platform in the near future. Anyone have any recommendations for IFS Cloud integrated E-commerce platforms that we could evaluate. I realise its pretty broad but it would need to support multiple branded sites, price lists, order processing, inventory levels and shipping automation.Reagards,Alex

After restore a dump of the DB in our DEV enviroment, we got the following Error Message“The view for this page and logical unit do not match. It is not possible to add a Custom Field to this page” This happens an different page, when we click the RMB - Custom Objects - Fields - Overview.We have this only on the DEV and not on the TST enviroment.IFS APP 10, Update 10 

Hello, I am attempting to create a SSRS report that will query attachments (document revisions) connected to a Lot/Batch, and then add those attachments to the report. For example, search for a specific Lot/Batch number, find the attachment connected to it, and then attach that PDF to the results of the report. Is there an existing API that would support this process?

Dear all, i’m facing a customer need on which i can’t find any solution 😶The need is the following: the inventory parts UoM is Tons, but the UoM to use to declare shop order part issues and part receipt is m3.The immediate solution would be to use input UoM group to make the conversion, but i coundn’t find any possibility to use the density of the issued or received parts.Does anybody know how to use the part density in an input UoM group or have any alternative solution for this need? Thanks a lot for your help 😀

We’re trying to use Shop Orders of the type Repair to enable us to be able to manage the Receipt, Repair and Return to the Customer of faulty parts that have been either sold directly to them or delivered as part of another product.We can create a Purchase Order with the Part as a line item, and receive the part against the PO as Customer Owned stock, and when we create the Shop Order as type Repair, it automatically links the Part Number to the Order both as a Material and a Produced Part.However as these parts are normally serialized we need to manually select which of the Part Serials are to be Reserved and Issued but when the system displays the Parts that are available for Manual issuing, our Customer owned Parts are not visible.If we try to do a manual Issue of the Inventory Part, we can select the correct part serial number but when we try to Save the Issue, we receive an error message “You are not allowed to perform this transaction NISS on Customer owned stock”.I suspect that

Hi,We have created a workflow to update few fields in the Document Revision window, and it is triggered via a command.When a user accesses the application through Active Directory, the workflow command available in the window returns the following error. However, if a user accesses the application without using Active Directory, the workflow functions as expected.The necessary permissions have already been granted to the workflow, and no workflow observation record is created in the scenarios where the error occurs.Could this issue be related to missing permissions specific to users logging in via Active Directory? Are there additional permissions required for such users?This error message has HTTP 500 ( Internal Server Error), but "OK" is associated with status 200.Many thanks for your inputs on this issue.Best regards,Uvini

In IFS 9, we were able to run the demand plan server steps more than once per month. In IFS 10, we are getting a message that it is not allowed. Our steps require us to do this but we keep getting the message “The period has already been aggregated. Create forecast can only be ran once per period”. How do we get around this? We’ve been told to just “ignore the error” but that does not work. 

If the supplier is eligible for tax withholding and all related settings have been made and a default withholding tax code has been defined for the supplier, the tax withholding has not been calculated automatically when the invoice has been raised along with the local Indian taxes i.e. GST (tax calculation structure).  

Hello, I am testing this newer function in IFS  (24.2.4)When I make disassembly Shop order for final goods I have a problem with serial numbers (how to get them).SN for semi-finish parts I have to find manually.The FG and SF parts were produced with serial tracking and multi level tracking (never leaved company)1 - SO - disassembly for FG2 - manual reservation of FG (Now I know SN of final, but I have to remember it)3 - issue FG4 - Receive disassembly component: how can I get SN for produced parts automatically ? Are there any        options ? Ifs Cloud 23R1What’s New in Manufacturing:  There is option put new or use origin SN number. But I can not see them. I was expected better way, than finding them in other modules. In SO I can not see / find information what SN of FG I choose. Maybe I am wrong and something missed me.Thank you

When you create  Credit Invoice Lines from a Work Order Invoice Preview (Previously you need to have created an Invoice Preview, then a Customer Order and finally an Invoice), you need to approve the new Invoice Preview and a Customer Order is created.In the moment we invoice this created Customer Order, the Invoice Type is CUSTORDEB instead of CURTORDCRE¿Is this a bug in the system? ¿Where can we configure this Invoice Type to be CUSTORDCRE?Kind RegardsFrancisco José Rivas Rodríguez 

Hello,What might be available in IFS Cloud as an alternative for the “Own Process” feature as shown below in IFS 10? 

We are using  IFS Cloud 24R2 and PSO for auto scheduling. our requirements is,Create Request quickly and assign if resources are free or schedule for future dates using appointment  PSO dynamically allocate. WFM manually commit recommended by PSO .client may not prefer to use two systems . Can you please provide following information on dispatch console. i am not able to find proper information . can we use “Dispatch Console” to show PSO allocations.(like every 1/2 min) if manually assignment in “Dispatch Console” ,will this information flows to PSO for optimizing requests in “Dispatch console” bigger screen , we can only see Technicians, is there  any we can see “Technicians and Tasks” in bigger screen.  “Dispatch console” can we make filter Resource / Technicians as per “delivery unit” by Admin and should not modify by WFM .(like pso “OBJECT_GROUP_FILTER” to “Service Delivery Unit”

We are using IFS Cloud 24R2. I am trying to create a few Web Content Elements for a lobby and have two questions.When the URL refers to an IFS Cloud page, I would like the element to use the lobby parameters to for instance show a specific Work Order on Conclude Work Order instead of all Work Orders (inside the Web Content element). Does anyone know if this is possible? How would I need to specify the element URL in that case? When the URL refers to an external website, I can’t seem to get any results. Can anyone share how to write the URL for IFS to display the external content?

Hi,    my project’s scope is manufacturing -> Sales -> After Service (EAM)   so, for Customer Order line, we will check “Create SM Object” to make IFS create “Serial Object” automactially when the order get deliveried.    while, we found that after “Delivery”, we cannot undo the delivery, IFS don’t allow to do this(because there is a Serial Object).   Is there any workaroud for this?      thanks

ollowing the deployment of IFS Application UPD27 on May 11, our Production Touch Apps Server (TAS) has become inaccessible. The landing page fails to load and displays the following error:Server Error in '/' Application.Value cannot be null.Parameter name: keyThis issue persists despite multiple recovery and reinstallation attempts.Environment Details:IFS Application Version: UPD27 TAS Version: 10.24.537.2 Previous Working Version: UPD25 (Release 86) OS: Windows Server (IIS-hosted) No TAS included in UPD26 or UPD27Symptoms & Observations:Web Error: Occurs immediately on accessing the TAS landing page. Stack Trace: Points to OracleInternal.ConnectionPool.PoolManager and AppManager.cs failing due to a null key. Installer Log: Shows successful deployment but ends with: ORA-01017: invalid username/password; logon deniedSystem.ArgumentNullException: Value cannot be null. Parameter name: key TASTrace.log: Frequent assembly resolution failures (e.g., Ifs.Cloud.Utility.resources, Ifs.Clou

Hi everyone,  I have a problem with the datas in MWO : In one of my environement, datas are synced almost immediately, and on a other I have either to initialize or to trigger manually Sync rules. Do you know where I have to set up in this last environement to be able to sync automaticaly ? Thanks,Simon Pertin

Hello,We had a delivery of instance called IT1 and we want to copy it to another server UAT for user acceptance testing.There are two methods in my opinionfor the database: copy the oracle datafiles from IT1 to UAT OR using the oracle datapump method for the windows server: we copied the all the ifsroot files from IT to UAT changed the confuguration json and xml files with the right values for installing the MT we followed the doc  for updating DB the information with the new configuration files we used the https://docs.ifs.com/techdocs/24r1/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/020_installer_actions/ .\installer.cmd --set action=dbinstaller --values E:\ifsroot\config\ifscloud-values.yaml --values solutionset.yaml but this gives a lot of errors and takes hours, (do we really need to do this step ?) and then  .\installer.cmd --set action=mtinstaller --values E:\config\ifscloud-values.yaml --values solutionset.yaml this

how to add a view to Modules_rep in an existing RDL file in Report Designer? Have to add a new field from a new view than the existing view (barcode_lines) in the rdl file (report to register arrivals ) 

Hi,is there any way to achieve this in Business Reporter?SELECT MAX(result_seq_no) We run a job several times each month, generating values for our projects. Each time, the results are logged it creates a new result_seq_no., I only want to fetch the highest (newest) sequence for my projects into my Business Reporter report. Eks data in IFS Cloud:Project result_seq_no Values A 1 1 A 2 2 B 3 1 A 4 5 B 5 3  When fetching to Business Reporter, I want this:Project result_seq_no Values A 4 5 B 5 3  Is this possible, or do I need to set this in the Information Source?

Hi Everyone,Our client requires a seamless communication mechanism between two teams using the IFS Application. Specifically, one team needs the ability to assign tasks to the other, and upon task completion, the receiving team must notify the assigning team. We have explored the 'My Tasks' functionality under My Administration in IFS to address this requirement and have the following question regarding its capabilities:My Tasks WindowTask Overview: Is it possible to enable an overview window where all tasks can be collectively viewed for better monitoring and tracking by other users? Considering this requirement, is there an alternative approach within the My Tasks functionality to meet the client's needs without considering to a CRIM? Looking forward to your feedback! Thank You,Navoda.