HCM (Human Capital Management, Payroll)

Hi Experts, When I generate absence (manual absence type) it work only if the valid from date is before Month of August. If any limits are defined on or after august it does not generate any value.E.g Absence generated from 1 July 2023 - 31 December 2023. This works fine as shown below. However, if I generate absence after July, e.g 1st August -2023 - 31 December 2023. It does not generate any limits even it says limits generated. Limit detail is empty.   Is there any parameter to generate absence for the latter parts of the year?  Thanks. 

Our Timeclock has button for Balance. It brings up new window for showing the balance, but there is no data except name on left upper corner. Buttons for timecard and arrival time are setup same way and those work fine, but balance is not showing up. (Sorry for finnish language. Name under Saldo=balance, but no info on Balance type or value)  This is configuration for Balance button.

Dear Community Members,I hope this message finds you well. I'm reaching out to seek your valuable assistance in configuring our time reporting screens. Currently, we are encountering difficulties when trying to open and input data in these screens, making it challenging to perform necessary actions.We are in the process of implementing this in a newly created IFS CLOUD(23R1) environment. Any helpful documents or resources you could share would be greatly appreciated. Your support in guiding us on how to configure the following screens would be immensely helpful:1. My Time Card2. My Time Registration3. My Time Registration-Grid View4. Time Registration5. Project Transactions6. Time Registration Grid ViewThank you in advance for your support and guidance.Best regards,Sakun Edirisinghe

Hi all,Apps10 UPD18We have had quite a few bugs with ongoing absences not working as expected.When a user has ongoing absence ticked and then returns to work. The clocking will end the ongoing absence as expected. Fine.However when a user returns to work and either forgets to clock in or works from home then even if the ongoing absence has been unticked by HR then it reticks the ongoing absence when the background job runs at 12.10am to forward the absence.The only way to prevent this from happening is to remove the absence interval in time card day as well as unticking the ongoing absence.Is this expected and normal behaviour?Would it not make sense for the absence interval for that day to also be removed when ongoing is unticked as its ending the absence for that day.Thanks  

Hi Community!I have another interesting and (from my point of view) relevant question concerning the restricted usage of employee selection templates.As you might know I can define different employee selection templates by using different selection parameters (Like Position, Schedule, Wage Class and so on)As far as I konw this is mainly used to generate anual Absence Allowances for Vacation or Special Vacation for heavily disabled empoloyees.Now I have a situation, that a certain group should not be able to see all the templates and so I am looking for a way to restrict access to certain selection templates for certain employees.The reason of this issue is the “My Team Absence Calendar”-Page because if I use the Selection Criteria- Button as an employee I can see all the templates:As you see there are both selection templates visible for this employee. What I am trying to archive is that this employee can only see the first template and the second one shouln’t even be visible nor selec

What is the purpose of the data in the screen Project Management/Basic Data/Pricing/Internal Price on the Employee Price tab?This information is also available on Human Resources/Employee Management/Employment/Standard Costs.

Dear Community, we have a big issue with a Time Clock Clockings for a Customer which went Live 4 days ago. There is an already identified Bug that we cannot use Swipe cards since Auto Resume Option of corresponding Operations in Manufacturing is not working. For this we get a Fix but unfortunately first with 23.R1.SU10. This is why we have to enter the employee Number manually or via Drop. But while using this “manual Entry” of the Employee number in Time Clock terminal we found that often Employee A is doing the Clocking but the Action will be performed on Another Employee. The Employee who left in real is then still clocked in and another is clocked out which causes a big Problems in time Cards since all booking must be checked and even cannot be found which are correct or wrong… IFS Support is already alarmed but has anybody experience with this behaviour? Thanks Stefan

Hello community,I have generated an Absence Limit year for an employee, and I have noticed that the fields individual working hours is not coming although I did define in my Absence group. I don’t know if there’s a bug or something. Because If I change the limit unit for example “Factor based” worked fine.And the available limit shoul not be 35? Thanks and best regards,  

Good Day.  We have been attempting to remove the ability to unconfirm time registrations for employees in our company.  We would like them to be able to register time and confirm their time.  However we do not want them to be able to remove confirmation once complete, we only want supervisors to be able to unconfirm their time.  We have attempted to set this up through Access Attribute but can’t figure out the correct configuration.  Does anyone know how to set this up so employees can not remove confirmation? 

hello,we try to use travel request function, some issues need you help to make it happen:Can you share some simple steps to follow: registered/confirmed, approval, link to expense?  Try to add new travel request, but status being shown “Approval not required” though configuration set up approval rule and amount based set up, any steps missing? How to create expense sheet from travel request, in help, where to find “one expense option in a trave request is required to be in “Selected” state” ? and  Where to find “Right- click and click Create Expense Sheet” ? Your feedback is appreciated. ThanksSusan 

The described issue is part of Human capital management. More specific it is part of the employee file and the communication methods in the private contact information page.In this page I can enter the private address of the employee and I can enter different contact methods (like phone number, mobile number, e-mail-address and so on).Those communication methods have their own validity periods in a submenu where I can get by pressing Edit-button and choose “contact method”.This leads me to the Contact Details Submenu: When comparing the validity periods of the different contact methods with the today-date (here 22.12.2023) you can see that all those contact methods are valid.When changes are done to the Contact methods validity periods they are still shown in Private Contact Information Page, even if they are not valid anymore (for example if employee gets new mobile Phone number.The starting situation is shown in the screenshot above. Now I will enter a new contact method for E-Mail a

Hi Community! I have an interesting task by one of my customers. He wants to be able to be able to analyze his employee’s working times before and after 20:00 o’ clock.My idea is the following:I want to use the calculation formula functionality for doing this in combination with the additional result calculation and 2 different balances (one for working time before 20:00 and one for the time equal or larger than 20:00)For example the employee clocks in at 13:00 and has an interval from 13:00 until 21:00. In this interval there is a flexible break of 0,5 hours.Now I am looking for a calculation formula which splits this intervall:Intervall 1 after split: 13:00 until 20:00 so 7 hours in total with a break of 0,5 hours, so 6,5 hours worked when deducted the breakIntervall 2 after split: 20:00 until 21:00 so 1 hour in totalThe total worked hours will be changed to wage codes for balance accrual by using the additional calculation setup.Does anybody have an idea how the calculation formula

Hi, is there any possibility in IFS to differentiate between a current or lingering absence.In some cases, it is necessary to deduct an absence from the salary. Today this is a manual laying on of hands we must do. BR Daniel

Dear IFS Community Has anyone experienced issues with the Offline time clock functionality when IFS and middleware servers are on a different site? (Apps 10) The IFS and Middleware servers are in our US headquarters and a few time clock terminals in the UK. Each time the US servers are disconnected form the UK time clock, the offline functionality doesn’t work as expected.  For every minute time clock is offline, terminal’s time stands still at 00:59 seconds and the buttons on screen don’t work. After 20 seconds it works fine for the next 39 seconds. During these 39 seconds, the time on the application matches the system time. Any transactions are buffered. When servers are reconnected, these buffered transactions sync back to IFS with accurate timestamps.  But no transactions can be recorded between 00:59 and 00:20 for each minute. After a discussion with IFS R&D, we are curious if there are any other global organizations experiencing the same issue. 

Hello,we are using IFS10 version, update 5, soon going to update 8.Actually trying to solve issue with access for employees who should be able to create and confirm an employee expense on behalf of another employee.I was able to set up access for Person X to have possibility to create expense on behalf of the Employee Y from Company B. I have used Supervisor access setup screen, assigning to Person X access to position ID  of Employee Y from Company B. The Person X is able to create and confirm created expense, but also is able to Approve the expense which is not needed. The Employee Y having default Self-Access Role assigned in Employee’s Assignemnt, including attribute for Self_access on Travel Expense. The attribute contains record with definition of possible values (Old/New) for EXPENSE status.Even the attribute EXP_REF_NO_AUTH contains possibility to have new value in EXPENSE_STATUS Approved, Employee X is not able to approve his/her own Expense. Unfortunately, Person Y (having ac

What is missing in HR setup? I get this error when I try to register hours.  

Hi All,We are trying to upload the credit card transactions using External file upload.       As of now the credit card statement does not have the credit card number and only the name. In order to overcome this, we have entered a IF_ELSE conditions for the system to pick up the card number according to the name.With the current setup the system is accepting uploading of transactions when there is only one condition for CARD_NO                 We need to have multiple number of conditions for the CARD_NO field to accommodate to include all the cardholder’s names and numbers. This is required since the credit card statement will be common one for all the company credit card owners. A Sample of how the conditions will look like is below.              When there is more than one condition IF_ELSE condition the system is not accepting the transactions from external file upload even the one which it accepted before. Please let me know on how to overcome this issue. Best Regards,Dharshan.

Hello, Please could you let me know if there is a way to allow modification of objectives directly on the screen ‘My Performance Evaluation Detail’ without passing through the assistant.I tried to check this with the page designer but all the fields are already set as editable.  

Hi, Could you please assist why it is not allowed to save the created new incident even the mandatory fields are entered? Best Regards,Rivindu 

Hi Team,What is the missing attribute/setting to remove confirmation for time reporting?Currently, I am facing the below error when I try to remove confirmation for another employee.  

I am having some trouble setting up the environment where I can carry forward PTO future dated.  In the absence limit year I have set up the PTO Balance type limit and the PTO carry forward Balance limit for 2023.  However when I attempt to test by inserting absences for the 2023 year the remaining balance does not carry forward to the 2024 year.  I would like to be able to set a PTO balance of 80 hours for the 2023 year and insert 60 hours of absence to see if the remaining balance will add to the carry over when I attempt to enter absences in the 2024 year.  Does anyone know if I am able to set up carry forward for the future and see the balances or does the carry forward only apply to the previous year?

I have a user who is trying to connect to Trip Tracker 10 and every time he authenticates, it throws an error “unable to connect to IFS 10 Trip Tracker cloud”. We do not have trip tracker cloud enabled but where does this setting live on the phone? We’ve looked in settings under the app and everything and we can’t find a “cloud” slider to slide off. This user has an iPhone7+. To my knowledge there is no such thing as “cloud” being an option to turn on for Trip Tracker 10.

Hi community! I setup the time clock terminal in 23R1 and I followed all the instructions (i.e IAM Client , setup the service user and generate the Secret etc). When I go to sign in, I get this loading screen and it does not ever finish spinning…. am I missing something?  

When we remove the tick from exclude from organization chart in a position in the graphical position structure and save, the error pops up - “Cannot alter Exclude from Organization Chart as it is selected in the parent position”. how can we alter this? is there any option?  

Hello community,I have setup the Time clock in CLOUD and when I try to Clock in my employee does nothing….when I press the buttom OK.  Any ideas?The employee has assigned a schedule and rule.Thanks and best regards,