Dear Community, we have a big issue with a Time Clock Clockings for a Customer which went Live 4 days ago. There is an already identified Bug that we cannot use Swipe cards since Auto Resume Option of corresponding Operations in Manufacturing is not working. For this we get a Fix but unfortunately first with 23.R1.SU10. This is why we have to enter the employee Number manually or via Drop. But while using this “manual Entry” of the Employee number in Time Clock terminal we found that often Employee A is doing the Clocking but the Action will be performed on Another Employee. The Employee who left in real is then still clocked in and another is clocked out which causes a big Problems in time Cards since all booking must be checked and even cannot be found which are correct or wrong… IFS Support is already alarmed but has anybody experience with this behaviour? Thanks Stefan
Big Issue with Time Clock - Wrong user gets Clocking - GO LIVE!
Best answer by Stefan Frey Bytics Group
Answer: We found finally the reason why we had bookings for other employees in Time Clock. We had to delete all Card Parameters and switch over to a Dropdown. Then we got a stable situation with no more wrong bookings anymore. With 23R1 Su9 on the 18th of January 2024 we are getting a fix that auto resume operations in manufacturing will work with card clockings again.
Answer: We found finally the reason why we had bookings for other employees in Time Clock. We had to delete all Card Parameters and switch over to a Dropdown. Then we got a stable situation with no more wrong bookings anymore. With 23R1 Su9 on the 18th of January 2024 we are getting a fix that auto resume operations in manufacturing will work with card clockings again.
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