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Question

Add media or document to New fault report in MWO Maintenance app.

  • April 26, 2026
  • 0 replies
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Dagfinn Stave
Do Gooder (Partner)
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When creating a new fault report as an field technician,  it is possible to add media and/or document pictures to the fault report. Even from offline status.  This is one of the most important function when reporting a fault report. However this will not sync to ifs cloud, and just gives errors  “Illegal number value (−1) for attribute ACTIVE_SEPARATE.WO_NO” 

Tried to add picture as a document for a workaround, but same problem. 

I have found earlier post of the problem in the forum, but no solutions. Seems to me that the procedure for Media/document attachment dont wait for return of created values for WO/WO Task, so tem ID = -1. Anyone have som insight to this? I have found that the service app, kan do this, but only when Online if i understand correctly.