Hi all,When I try to create a new work order using “Report a Problem” in both Tech Portal and Mobile, I receive the error below.Environment: EAM 25R2Errors observed:AttributeList OBJKEY not found in metadata ETag is missing in created entity NewWorkVirtual A JsonWebToken Principal can't be injected because one is not available. Protect the requesting resource so authentication occurs before the resource is accessed.Please find the full log attached.I am using the owner user.If I fill in the Object field, the problem occurs.However, the process works correctly if I leave the Object field empty on the last screen.Has anyone faced a similar issue, or does anyone know what could be causing this?Thanks.

Question

AttributeList OBJKEY not found in metadata

+13

Hi all,

When I try to create a new work order using “Report a Problem” in both Tech Portal and Mobile, I receive the error below.

Environment: EAM 25R2

Errors observed:

AttributeList OBJKEY not found in metadata
ETag is missing in created entity NewWorkVirtual
A JsonWebToken Principal can't be injected because one is not available. Protect the requesting resource so authentication occurs before the resource is accessed.

Please find the full log attached.
I am using the owner user.

If I fill in the Object field, the problem occurs.
However, the process works correctly if I leave the Object field empty on the last screen.

Has anyone faced a similar issue, or does anyone know what could be causing this?

Thanks.