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Question

MWO Filter for User Default Site

  • September 11, 2025
  • 1 reply
  • 22 views

PMGannon
Sidekick (Customer)
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Can anyone tell me how to create an entity filter for Mobile Work Order, so my technicians only see the work orders for their default site? 

I tried this WHERE clause (see screenshot) but it is not working: CONTRACT = #USER_DEFAULT_SITE# OR (USER_ID = #USER_ID#)

1 reply

PMGannon
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • May 13, 2026

We have discovered Resource Groups are the best filter for work tasks. We created one resource group per site. Technicians see the tasks for the sites in whose resource group they are included. The problem with this setup is Technicians can only report work done for their default site. Completed tasks are not reported for the non-default sites as identified in the resource group.