About the Community
General News, Updates, and FAQs about our Community
Calling all IFS Customers and Partners:Within IFS RnD we are reviewing our User Education material offering with the goal of improving on usability and align it more to your needs. Therefor we would like to give you the opportunity to let us know what areas you feel we should improve upon and how you feel we should do this.If you are interested in letting us hear your voice and helping us improving on this, please send an email to: Linda Smit and mention “User Education” in the title.Thanks in advance for responding,Linda Smit,Principle User Education Specialist, Product ExperienceIFS Research and Development
We are pleased to welcome our customers to our new Idea Management platform built into IFS Communities starting December 15, 2021! We have been testing it with teams inside IFS and our partners over the last six months and are excited to welcome you, our customers to it.Doing this will help us understand and empathize with your needs. It will enable us to engage in a conversation around your ideas and allow you to provide feedback directly into the IFS Product Management teams.What is an idea?Customer Feedback – Does some functionality not work as you expect it to? Would you to give us an idea of how to improve something that may not be directly to a specific area of the application? Feature Requests – Do you have a way to improve a feature? Do you wish a feature did another feature? This is a great way for you to give direct feedback to is. Product Suggestions – Do you have an idea for new features we should develop? Do you wish we could extend your IFS Cloud Application to some new a
I was trying to figure out a learning pathway for an SCM Consultant and noticed this. Can someone from the academy confirm that the above order is what I should follow to get all the certifications related to SCM? Are there any other basic trainings to complete before following the above order? After I complete the above order of courses only, can I get the ‘Certified IFS SCM Consultant’ title?
There are several questions within the community where a link that begins with wit.ifsworld.com or docs.ifs.com has been offered as part of the solution. But when members click that link, they’ve been unable to login to see the content - even if they’re a customer or partner. Here’s why - and how you can access the same content, in your own IFS instance: wit.ifsworld.com is an IFS internal system and is not intended for non-employees. UPDATE* - docs.ifs.com is now public (Aug 2020) Here’s how the wit links can be tweaked to work for you:Replace wit.ifsworld.com with your server info at the beginning of the URL. Example:Apps 9Navigate to landing page e.g. http://SERVER_URL:PORT/ifsdoc/f1doc/ Copy the wit/docs-link from ‘Foundation1’ and paste after your server URL e.g. https://wit.ifsworld.com/f1docs/apps9upd15/Foundation1/040_administration/255_business_intelligence/040_BI_Analysis_Package/300_BIAnapacConfigLookup.htm becomes http://SERVER_URL:PORT /ifsdoc/f1doc/Foundation1/040_adminis
Hi Community, We’re looking to create some resources for you, but would like your help in creating the list of what you need. Our thought is to start hosting regular webinars, where we do live how-to demos. Is there an area you’d like to learn more about? Please post any suggestions in the comments below and like any replies that you’d be interested in as well.
Our community forum has grown tremendously since we launched in Oct 2019. We’ve have over 7k conversations taking place in the Your Questions Answered space!Some areas of interest could benefit from having their own dedicated category, so we have added the following: Supply Chain (formerly included in Buying) Document Management (formerly included in Service) FSM & PSO (formerly included in Service) Project Based (new category for Sales/Sub Contract/Resource Management) Wadaco (formerly included in Products) We’ve also renamed a few: Selling is now Distribution (CRM, Commerce) People is now HCM (HCM, Payroll) Technology is now Framework and Experience You now have the ability to select these when posting new topics. Please be sure to subscribe to them if you’d like to keep up with those conversations. Happy to hear any feedback you have! The community is ever-evolving, so any ideas you have to improve your experience are appreciated.
What would be the best approach to remove a user from the support portal, when they’re not longer with the company? It seems to be a well defined process to register new users but no way to remove/inactivate one once registered. I opened a support “question” ticket and it takes more than 3d to follow up. Some of the people who need their access removed might do damage if not acted sooner. Is there any known path to follow?
The community is an ever-changing space. New content is added daily and the way we organize it is adjusted. Since we've launched, we've added new forums, public and private knowledge base articles, product release notes, groups … it goes on and on. WHAT WE'D LIKE TO KNOW NOW IS HOW WELL THE COMMUNITY IS WORKING FOR YOU. Please take the time to complete our community survey. Let us know which resources you use and your level of satisfaction with them. We want your honest feedback about how we can improve and grow the site.This survey is open to ALL community members. Please only complete the survey once! Complete the survey here.
Happy New Year Community! I hope everyone enjoyed a break over the holiday. At the end of the year, I like to recognize some of the best things that have happened over the past year, so here is my “Best of 2020” community list!Most Likely to Respond @anmise takes this one, with 422 replies!Most Likely to Like@durette is the most generous with his likes, giving out 252 this year!Most Likely to Answer Your Question@Lee Pinchbeck , @paul harland , and @anmise are the IFS employees most likely to answer your question, having racked up nearly 75 best answers each this year!@ShawnBerk and @johnw66 take it for our customers, with around 40 each, and @dsj takes it for partners, with nearly 30. Most Likely to Post@Yasas_AK holds this title, as he has both the most new topics and the most total posts. @Phil Lamerton and @Lee Pinchbeck are among our top contributors as well, as they’re all part of the team working diligently to build out our Knowledgebase (which also launched this year)!We had 3
Hi Community - The platform we use (Insided) has begun using a new spam filter which has caught several of your replies as spam, when they are not. I’m approving them as they come in and the platform is working on a fix.I’ll update you as soon as the issue is resolved. I’m sorry if your comments are being moderated. This should be resolved shortly!
This week IFS launched with a new look to define where the company is going and what we will be delivering.We need your feedback on this new 'look and feel.' To show how much we appreciate your feedback we will be entering everyone that participates, and leaves their contact details, free entry in a draw for an exclusive virtual VIP ticket to the Aston Martin F1 car reveal March 3rd 2021!Complete the survey here.If you have any feedback not covered by the survey, feel free to leave as a comment here!
Here’s a quick cheat sheet of what the idea statuses mean:Open - The idea has been reviewed and is open for discussion and voting. This means that we think the idea is interesting, but we are not ready yet to decide whether we want to do something with it. This means that we want to wait for more feedback/votes, it can also mean that this idea does not fit our product strategy at the moment, but is something we might look at later. Under construction - The idea is actively being built on by the product engineering. Delivered - The idea has been implemented and is available. Delivered (Partially) - Some aspects of the idea have been implemented or the idea can be done with configuration and are available. Closed (Parked) - We reviewed the idea, and we know we will not build it any time soon. This could be because the complexity of the idea, the value it might return, or the fact that the idea is not aligned with our current product strategy. Closed (Duplicate) - Idea is duplicate we wil
This article will show you how to report inappropriate content to a Moderator. Should you come across a topic or a comment which you think needs to be reported, then please click on the three dots on the bottom right of a post, and click on "Flag": (insert screenshot of the button) Cases in which topics or comments should be reported: [list] [*]Spam [*]Advertisement [*]Soliciting [*]Harassment [*]Private information (Email address, phone number, etc.) [*]Any other content which is in conflict with our Terms and Conditions (enter link) [/list]If you should be uncertain whether or not you should report a topic or a comment, then please report it anyways. A Moderator will check your report as soon as possible and will decide further steps, if necessary. Regards, the Community Team
Hi All !We would really appreciate if you could help us know what you find most useful within the community posts or KBAs (Knowledge Based Articles).For this to happen we need all your feedback and quick responses (Likes / Comments / Usefulness) on the articles that helped you at least a bit. Your kind feedback will help us improve the quality and usefulness of the content that we post for your knowledge ! Like the posts / articles that you find useful Comment and reply to the articles and posts, with your feedback Please select one from the above faces that matches the usefulness of the content You can find all the Knowledgebase Articles (KBA) at IFS X Knowledgebase ~ check it out and provide feedback ~ Together we will grow !
Within IFS, we pride ourselves on not only providing solutions to our customers to allow you to create your own #MomentofService but also living by this ourselves. Our Customer feedback is of ultimate importance to us, we feel that this allows us to measure how well we are doing, recognize our #teampurple colleagues responsible for delivering exceptional service whilst also providing valuable contribution to our IFS continuous improvement program. Customer Experience data allows us to understand what our customers want and in turn, be used to prioritise what we need to do to make sure you get it. Our Customerville surveys are designed to be short and engaging. Each one, asking specific questions relevant to the point in your journey with us, giving you the opportunity to rate our performance and also leave your own comments should you wish. We operate both annual and journey-based assessments of your overall Customer Experience. Our journey based activity has been created identifyi
Hello there,Is there any way to change community account e-mail? I need this feature but i did not found anywhere at the user settings on community.ifs.com. So can anyone help me otherelse i have to create New account, but wont to do this.Best regards.
October marks the 1 year anniversary of the IFS Community! In October of 2019, we launched the IFS community at WoCo. We knew that our customers and partners wanted a way to connect that was outside of the normal channels. You needed a place to ask questions and not just hear from us, but hear from each other. Our intention has always been of fostering collaboration and creating shared knowledge. We hoped you would use this site - and we’ve been thrilled that you have!This year has seen so much engagement. Here are just a few of the things that happened: Our members are what make our community worthwhile, so thank you to you all! Whether you come with questions, or come to answer them, your contributions are appreciated. The knowledge provided by our customers, partners, and employees has created 50+ heroes, with nearly 100 sidekicks. Thank you to those who come and take the time and effort to help other members.We’ve been able to look at the questions you’ve asked and the solutions g
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