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We are facing an issue in IFS Cloud where the Arrival Report is generated separately for each PO line instead of consolidating all lines under the same Purchase Order or receipt session. This results in multiple reports being printed instead of a single document containing all PO lines.We would like to understand whether this is standard behavior or if a configuration exists to group multiple PO lines into one Arrival Report. 

Can we read email attachments using the IFS Cloud Mail Reader? Are there any specific limitations on the attachment types supported?

Hi,i’m experimenting with creating bundle tasks and following the instructions in 24R2 NGSM Demystified document and not seeing the same screen options available.From a work task search, I selected the ‘Bundle’ option to create. All tasks are at new status and a bundle task number was created (see image) However, the screen screenshot in the set up guide is labelled Request Bundle Task and has a screen option including Handling information which is completely missing in the view I have.We would like to use this functionality but I’m not getting very far. We are on version 24R2.16 and moving to 25R2 in a few months.Any help would be appreciated. 

I would like to request an example demonstrating how to create a new Fact in IFS Developer Studio Product version  : IFS Cloud 25.2.3

We would like to integrate data via API for the following items on the IFS Cloud interface, but according to the support response, a standard API is not available. Does anyone know how to integrate data via API? - Labor Setup Time to Report field in Manufacturing＞＞Shop Order＞＞Report Operation＞＞Shop Order Operations Reporting- Qty to Receive and Location fields in Receive Shop Order 

I just successfully completed the IFS Cloud - Extensibility Specialist Workshop According to my understanding, this is the last step to obtain the IFS Cloud - Extensibility Certified Practitioner certification. The official document detailing the path to obtain the certification says that you should “complete this workshop to obtain the Certified Practitioner badge” How come I have not received the badge via Credly?

I’ve tried multiple browsers.  Others on my team also have this same issue.  After logging into the Community, I type in the search box and it returns no suggestions and no results.  Any help is appreciated.

The report shows an error after I click the preview button multiple times in succession(If the clicks are not consecutive, no error occurs.), but it returns to normal after some time passes. How to check and fix the issue.  

Hello When generating a report from IFS Cloud, dynamic image expressions using field values fail to resolve correctly. The same report works without issues when previewed directly in JasperSoft Studio.We have in jaspersoft $F{CONTRACT} + “_stamp.jpg” and image names uploaded with jrxml file; 1_stamp.jpg 2_stamp.jpg but we cannot call these dynamic image names in IFS. When we hardcode image name and call Operational Report from IFS it works fine.Is there any way how could we call different images for same report? Thank you

Hi everyone, Following issue has been reported by multiple users: If you work with a list in IFS Cloud (25 R1), users use to order the sequence of lines according their need. For instance, in view Customer Order Lines, lines are ordered based on ascending creation date:  If you then open the detailed view of a customer order and afterwards get back to your list, the previous set line order has been deleted and shows the standard list view sequence:  In IFS10, the self defined line sequence was kept on hold after opening the detailed view. Any idea?  Daniel

We are calling the REST API (GET). through the workflow, where we are calling the Response header and Response body but in the result, we are only getting the response Body and not the Header. 

Hello, at the beginning of the community question and answer meeting. We was told to provide a case number.  Before we try to connect to another meeting could you provide the steps in accessing a case number? Thanks

We are an IFS partner in China and would like to gain a better understanding IDEAS product. We have a potential client currently using the IDEAS product, and we aim to explore future collaboration opportunities to provide enhanced services to our client..

We had a power outage at our plant, after employees had ATTENEDED IN, but before they could report and production. we do not use SHOP FLOOR WORKBENCH, how can i go into the employees’ labor record and record production of parts and also scrap? 

I have had a real hard time trying to search for topics on the community page. When I enter in keywords, it brings up all sorts of topics. It will bring up any topic with any of the keywords in the search and if I narrow down to just a few keywords, there are normally a few hundred topics.My suggestion would be to make the search engine more functional to bring back better results. Even when I go to create a ticket, all results that come back have nothing to do with my issue.I understand that the efficiency of a search engine has a lot to do with the user inputting a search, but I try to search all sorts of things and very rarely find an answer on the topic at hand. I feel like I know how to use a search engine well.

I have a Lobby with 13 elements. if shows data from 5 different Views.  Lobby when Not Updating When the auto refresh happens. then the Lobby layout makes all kind of spacings. Lobby when Auto Refreshingthis is not ideal.Do any one know why this is happening in IFS 10? ​​​​​​

Hi Team,When using IFS Cloud Services, are there any cases where a penetration test has been performed on the IFS Cloud execution environment (Use Place)?We have a security-sensitive customer requesting this information, so if you could share any details regarding past security-related testing, it would be greatly appreciated.Best regards,Yoshikazu

Dear Customer / Partner, Planned Maintenance for Life Cycle Support (LCS) Solution: Saturday 16th May 2026 02:30am-12:30pm UTC IFS will be undertaking planned maintenance on LCS to facilitate infrastructure changes and improvements. When:  Saturday 16th May 2026 2:30am-12:30pm UTC As such, the entire Life Cycle Support (LCS) Solution, including Customer Engagement Center (CEC) / Internet Support Center (ISC) and Partner web will be unavailable during the periods shown above. IPE will only be available in offline mode Please, refresh your browser cache the first time you login to the LCS Internal web, Partner Web or Customer Engagement Center(CEC) / Internet Support Center (ISC) after it is available again.

Business Reporter report is scheduled to send an email. But it’s not attached the xlsx file in the email even though the email body has below “The Excel-file for report XXXXX is ready and is attached in this mail. Save the attached file in a trusted location before opening it.”This is IFS cloud 24R1Is there any report rule or Event needs to setup for this?

Hello, We are using the IFS 9.4 application. A specific email service provider is configured within the application for email services. Since this service provider has upgraded the TLS version to 1.2, we have started experiencing connection issues in our system. Has anyone encountered a similar situation or can offer a solution? I would appreciate your assistance in resolving this issue. Best regards.   

Hi,Did any of you face the below situation?In APPS10, we have an Order Report that uses a Crystal layout instead of rdl. When I print it from the application, it gets printed with the values but when I do the same from the backend using script or from an event, it is printing the layout structure without values in it. This is the code I am using: DECLARE   in_msg_           VARCHAR2(32000);   event_            VARCHAR2(50);   report_attr_      VARCHAR2(32000);   message_attr_     VARCHAR2(32000);   parameter_attr_   VARCHAR2(32000);   archiving_attr_   VARCHAR2(32000);   report_id_        VARCHAR2(50);   mail_             VARCHAR2(100);   wo_no_             NUMBER;   fnd_user_         VARCHAR2(30)         := Fnd_Session_API.Get_Fnd_User;   field_separator_  CONSTANT VARCHAR2(1) := Client_SYS.field_separator_;BEGIN   event_     := 'XYZ';   report_id_ := 'ACTIVE_SEP_WO_PRINT_REP';   Client_SYS.Clear_Attr(report_attr_);   Client_SYS.Clear_Attr(parameter_attr_);   Client_SYS.Add_To_Attr('W

We have procured LTU licenses but are unsure of the process of getting the permission sets. We are new to this and are looking for documentation and/or guidelines on how to go about getting this accomplished. Specifically looking for the B2B ones.

Can customers who have already subscribed to IFS Cloud view the "IFS Cloud Product Information"?Is it only accessible to IFS employees or employees of partner companies?<IFS Cloud Product Information - Home>​​

Hi all.Is it possible to filter data (in IFS Cloued) in any screen by entering a parameter as in IFS Apps 10?Example in IFS 10: Result:   In IFS Cloud: That doesn’t work.