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Hi everyone, Following issue has been reported by multiple users: If you work with a list in IFS Cloud (25 R1), users use to order the sequence of lines according their need. For instance, in view Customer Order Lines, lines are ordered based on ascending creation date:  If you then open the detailed view of a customer order and afterwards get back to your list, the previous set line order has been deleted and shows the standard list view sequence:  In IFS10, the self defined line sequence was kept on hold after opening the detailed view. Any idea?  Daniel

We are calling the REST API (GET). through the workflow, where we are calling the Response header and Response body but in the result, we are only getting the response Body and not the Header. 

Hello, at the beginning of the community question and answer meeting. We was told to provide a case number.  Before we try to connect to another meeting could you provide the steps in accessing a case number? Thanks

"Restore Archived Data" functionality in IFS  Cloud  Has anyone managed to restore archived data in IFS Cloud ?  It is not working in 24R1 for me even when there are Archived Data in the same IFS Database.

We are an IFS partner in China and would like to gain a better understanding IDEAS product. We have a potential client currently using the IDEAS product, and we aim to explore future collaboration opportunities to provide enhanced services to our client..

We had a power outage at our plant, after employees had ATTENEDED IN, but before they could report and production. we do not use SHOP FLOOR WORKBENCH, how can i go into the employees’ labor record and record production of parts and also scrap? 

I have had a real hard time trying to search for topics on the community page. When I enter in keywords, it brings up all sorts of topics. It will bring up any topic with any of the keywords in the search and if I narrow down to just a few keywords, there are normally a few hundred topics.My suggestion would be to make the search engine more functional to bring back better results. Even when I go to create a ticket, all results that come back have nothing to do with my issue.I understand that the efficiency of a search engine has a lot to do with the user inputting a search, but I try to search all sorts of things and very rarely find an answer on the topic at hand. I feel like I know how to use a search engine well.

I have a Lobby with 13 elements. if shows data from 5 different Views.  Lobby when Not Updating When the auto refresh happens. then the Lobby layout makes all kind of spacings. Lobby when Auto Refreshingthis is not ideal.Do any one know why this is happening in IFS 10? ​​​​​​

Hi Team,When using IFS Cloud Services, are there any cases where a penetration test has been performed on the IFS Cloud execution environment (Use Place)?We have a security-sensitive customer requesting this information, so if you could share any details regarding past security-related testing, it would be greatly appreciated.Best regards,Yoshikazu

Dear Customer / Partner, Planned Maintenance for Life Cycle Support (LCS) Solution: Saturday 16th May 2026 02:30am-12:30pm UTC IFS will be undertaking planned maintenance on LCS to facilitate infrastructure changes and improvements. When:  Saturday 16th May 2026 2:30am-12:30pm UTC As such, the entire Life Cycle Support (LCS) Solution, including Customer Engagement Center (CEC) / Internet Support Center (ISC) and Partner web will be unavailable during the periods shown above. IPE will only be available in offline mode Please, refresh your browser cache the first time you login to the LCS Internal web, Partner Web or Customer Engag

Business Reporter report is scheduled to send an email. But it’s not attached the xlsx file in the email even though the email body has below “The Excel-file for report XXXXX is ready and is attached in this mail. Save the attached file in a trusted location before opening it.”This is IFS cloud 24R1Is there any report rule or Event needs to setup for this?

Hello, We are using the IFS 9.4 application. A specific email service provider is configured within the application for email services. Since this service provider has upgraded the TLS version to 1.2, we have started experiencing connection issues in our system. Has anyone encountered a similar situation or can offer a solution? I would appreciate your assistance in resolving this issue. Best regards.   

Hi,Did any of you face the below situation?In APPS10, we have an Order Report that uses a Crystal layout instead of rdl. When I print it from the application, it gets printed with the values but when I do the same from the backend using script or from an event, it is printing the layout structure without values in it. This is the code I am using: DECLARE   in_msg_           VARCHAR2(32000);   event_            VARCHAR2(50);   report_attr_      VARCHAR2(32000);   message_attr_     VARCHAR2(32000);   parameter_attr_   VARCHAR2(32000);   archiving_attr_   VARCHAR2(32000);   report_id_        VARCHAR2(50);   mail_             VARCHAR2(100);   wo_no_             NUMBER;   fnd_user_         VARCHAR2(30)         := Fnd_Session_API.Get_Fnd_User;   field_

We have procured LTU licenses but are unsure of the process of getting the permission sets. We are new to this and are looking for documentation and/or guidelines on how to go about getting this accomplished. Specifically looking for the B2B ones.

Can customers who have already subscribed to IFS Cloud view the "IFS Cloud Product Information"?Is it only accessible to IFS employees or employees of partner companies?<IFS Cloud Product Information - Home>​​

Read in few other forums that report designer will be replaced by Report Studio. Is that true and is there any time frame on it?

Hi all.Is it possible to filter data (in IFS Cloued) in any screen by entering a parameter as in IFS Apps 10?Example in IFS 10: Result:   In IFS Cloud: That doesn’t work.   

Greetings!I made a slight change to the Config ID for a Customer Order T8184. When I made the change I was going to update supply config but accidentally clicked unpeg customer order line. Now the DOP 15116 shows no demand. I tried looking up the customer order in the list of values to repeg it, but it does not show up. How do I fix it? 

HI All, we are using IFS Assyst and have discovered by chance the use of operators to enhance the Assyst Search function. e.g. as follows: ASSYST SEARCH OPERATORSstring - A Simple string to search and match (e.g. hello)OR - Logical operator to concatenate strings to search for (e.g. hello OR helo)! - Logical operator to negate a search string (e.g. hello OR helo !ciao) My question is, does anyone know what the allowed combination of logical search operators are and what is the deal with the date restriction in this search feature. I tried searching for a string which I knew had tickets from 2024/25 in but I only saw results from this current year 2026. All help welcome as I was not able to find a decent article which matched my experience so far. 

The following URL states: [Any action an Administrator performs within IAM can be recorded for auditing purposes.]https://docs.ifs.com/techdocs/24r2/030_administration/010_security/040_iam_settings/080_authentication_auditing/030_auditing_events/We need to explain AdminEvents logs to customers, but there is no clear explanation.Customers cannot understand AdminEvents logs.[Confirmation Point 1]Does “Administrator” refer to a specific account in the Users function?Example: IFSADMIN[Confirmation Point 2]Does “Administrator” refer to an account possessing the permissionset: FND_ADMIN in the Users function?[Confirmation Point 3]Does the AdminEvents log record information identifying the executing account?Best Regards.

created the following datasource:View: JT_TASK_UIVwhere: site = '$SITE$' and(description like 'Kalibrierung laut Freigabeverfahren' or description like 'Calibration according approval procedure') andwork_type_id in ('I-PREVENTIV','I-CALIBRATION','QUALITY') andactual_finish is not null and exists (select 1 from ifsapp.resource_tool_equip_join b        where b.resource_id = reported_object_id and              b.RESOURCE_PARENT_ID like 'TT%' and              b.RESOURCE_PARENT_ID not like 'TTA%') andTRUNC(actual_finish) >= trunc(to_date(to_char(add_months(sysdate,-12),'yyyymm') || '01','yyyymmdd')) group by:to_char(actual_finish,'yyyymm') columns:count(*)to_char(actual_finish,'yyyymm')created the bar chart:

Description:We are trying to add new command in Customer order line screen for Cloned list , we wrote a code to override list CustomerOrderLineBaseList list as well as CustomerOrderLineList .but after deploying code new command does not appear on screen.Product Version: 25.1.4Business Impact: What - Issue while customizing a clone list to add new command.How - We want to create a command on customer order line, no workaround available. Has any one experience from adding a command to Customer Order Line in version 25.1.4  with success?

Introducing IFS.AI - Discussion We’re excited to introduce IFS.AI - Discussion, a new dedicated space in the Community for conversations around AI and machine learning across IFS solutions.This section brings together customers, partners, and IFS experts to:Ask questions about IFS AI capabilities Share real‑world use cases and experiences Exchange ideas, best practices, and lessons learned Help each other get more value from AI within IFSTo encourage knowledge sharing and recognize contributions, we’ve introduced new AI‑specific Community badges.Every time your reply is marked as a Best Answer in this section, you’ll progress

We would like to inform you of an upcoming platform change relating to the retirement of the current NGINX‑based ingress controller, 3rd party software that is used within our Kubernetes environments. This update is part of our ongoing work to ensure the platform remains secure, reliable, and aligned with industry‑standard technologies. Why is this change happeningThe upstream NGINX ingress controller is reaching end‑of‑life and will no longer receive regular updates from March 2026. While the solution has been stable and widely used for many years, its retirement means that ongoing updates will stop.It’s important to emphasize:There is no immediate customer action. NGINX ingress has been long‑established and dependable. In line with best practice, the Kubernetes cluster and therefore the Ingress should be deployed behind network‑level protections (e.g., firewalls and application gateways), further reducing exposure.