Skip to main content
Sticky

Getting Started in the IFS Community for Customers


KristenGastaldo
Superhero
Forum|alt.badge.img+18

New to the community? Check out this presentation on how to join, create new topics, and get involved. This presentation is specifically for our customers and mentions areas of content that are not available to the general community, but restricted to customers (but may be available to partners and employees as well). 

Please ask any questions you might have in the comments section. If you have any issues, please email community@ifs.com. 

 

https://youtu.be/hhTEQuajzRw

 

Did this topic help you find an answer to your question?
89% found this helpful
This topic has been closed for comments

11 replies

Forum|alt.badge.img+1
  • Do Gooder (Customer)
  • 1 reply
  • August 10, 2022

Thanks !


Forum|alt.badge.img+2
  • Do Gooder (Customer)
  • 5 replies
  • October 11, 2022

Thanks


Forum|alt.badge.img+2
  • Do Gooder (Customer)
  • 5 replies
  • October 11, 2022

And please guide what is TAS url


Forum|alt.badge.img+4
  • Sidekick (Customer)
  • 25 replies
  • November 22, 2022

Thanks Kristen 


lilanw
Do Gooder (Customer)
Forum|alt.badge.img
  • Do Gooder (Customer)
  • 1 reply
  • December 29, 2022

Thanks


Forum|alt.badge.img+7
  • Sidekick (Partner)
  • 29 replies
  • January 20, 2023

Dear @KristenGastaldo ,

We would like to introduce IFS Community to our customer, please tell me about P6 in the attached PDF file.

Is it correct to say that user IDs registered with "IFS Customer" as their Member Type cannot access any pages other than those listed below?

 -”IFS Solutions” on page “Community Home”

 -Listed in “Knowledge Base” in the header menu “IFS Product Release Notes”

 -Listed in “Knowledge Base” in the header menu “Knowledge Base”

 

In other words, does “IFS Customer” not have access to “Events”, “Groups”, and “Ideas” in the header?

 

 


KristenGastaldo
Superhero
Forum|alt.badge.img+18

@NECIWAKURA  - Members with customer permissions have access to the main forum (IFS Solutions). That forum section is actually public to the internet. You don’t even need to register for the community to see that content.

Once people join the community, I assign them customer, partner, or employee permissions - based on their emails. Customers have access to events, knowledge base, product release notes, and ideas.

Groups are available if you join the group. There’s a partner only group and only partners are granted access there. 


Forum|alt.badge.img+7
  • Sidekick (Partner)
  • 29 replies
  • January 23, 2023

@KristenGastaldo ,

Thank you for your response.
I have reviewed your response and understand that "IFS Customer" can also access most areas.
Please correct me if I am wrong.
 

Best Regards,


KristenGastaldo
Superhero
Forum|alt.badge.img+18

@NECIWAKURA  - Yes, customers have access to the majority of the community. There is a restricted employee/partner only forum and a few employee only resources, but those are smaller than the main areas, which customers access (forums, knowledge base, ideas, etc). 


Forum|alt.badge.img+1
  • Do Gooder (Customer)
  • 1 reply
  • May 12, 2023

Thanks!


Forum|alt.badge.img+4
  • Sidekick (Partner)
  • 13 replies
  • October 24, 2023

Hi @KristenGastaldo ,

 

The below URL which is writen in page 2 of the attached document cannot access correctlly.

www.community.ifs.com

Maybe https://community.ifs.com/ is the correct one.

Could you kindly update the document?

 

BR,

Qian


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings