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During our recent production outage, we observed that multiple servers are attempting to delete the same message repeatedly, causing database blocking. The repeated deletion attempts occur within active transactions, leading to locking issues, causing conflicts and prolonged transaction locks. Also, from the server logs we could see a message - 'trying to delete non-existent record'. So, we assume that the request is already processed by server A, and unknowingly server B is processing the same request which resulted in 'trying to delete non-existent record'Could of you help to understand1. Why is the same request (delete commands) being handled by multiple servers?2. How does IFS manage user sessions?3. How to route a request from a single user/device session to the same node till they complete their tasks?4. Why can’t we enforce a “single active session per user” policy?5. Can this be resolved by configuring session stickiness from F5 levelCan any expert help to understand the scenar

Getting below error while exporting quick report in excel. Url (parameters included) = https://XXXXXXXXX/main/ifsapplications/web/quickreport/945235;path=0.1656053651.1494445447.169839528.1742020729.eyJmIjoiL1JlcG9ydCIsImciOiI5NDUyMzUiLCJpIjp7fSwiYSI6InZpcnR1YWwtMSIsImIiOiIxNzQyMDIwNzI5IiwiZSI6IlF1aWNrIFJlcG9ydDogUmV2ZW51ZSBEZXRhaWxzIGJ5IFNpdGUgYW5kIERhdGUgU2NoZWR1bGUiLCJkIjp0cnVlLCJjIjpmYWxzZX0%3D Error stack:Http failure response for https://XXXXXXXXX/main/ifsapplications/extensions/exportxlsx/v1/cache?id=c042bf59-be38-4978-b994-8975d1a595c8: 504 OK  General:Date = 2024-06-03T09:49:34.312ZClient version = 22.2.9.20230609151619.0Browser name = ChromeUser agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36 Edg/125.0.0.0

Hello IFS Community,I hope you are well.I have created a lobby of type Counter, which allows filtering based on a specific field. When I navigate to access the target screen, the navigation works correctly and the screen opens as expected. However, the filter does not apply on this screen.For your information, I have properly added the filter in the condition and I have also checked the option “Use the data source condition.”I have already implemented the same type of lobby and navigation on another screen using the same logic, and it works properly there.Please find attached a screenshot of the screen with the lobby element for reference.Could you please advise on what might be causing this issue or if there is any additional configuration required for the filter to be applied correctly during navigation?Thank you in advance for your help.Best regards,Karim  

I wonder if it is possible to encrypt data using "DBMS_CRYPTO" or "SQL*Net".Are there any IFS users who are using these features to encrypt data?Also, if there are any users who have achieved SQL encryption using other methods, please let us know the IFS version and the general method of how to do it.

If an order is in status Invoiced/closed, are you able to roll back, so that you are able to cancell the order.In our system today we have decided that all our SCO orders will not stop at any steps, so they are Invoiced/closed from the start. That means that no “manually” steps are made.That works fine on 90 % of our invoices from the service contract module.But some of our customers would like to see a proforma invoice, before they want to pay.That means that I need the possibility to sent a proforma invoice to the customer from the SCO order and then be able to set the order back in status “Planned”, if I do not want to invoice the customer for this amount.Do anyone of you know, if this is possible to roll back and already Invoiced/closed order ?

We found a bug in IFS Cloud  and needs to report the same with IFS.Who needs to raise an Incident  for the same with IFS i.e Customer or Partner?Thanks in advance.

Hello,We would like to clarify how global Column Profiles and Query Profiles are managed in your IFS Assyst environment.Specifically, we would appreciate your input on the following points: Do you use a standard “Global Default User” to maintain and assign global Column and Query Profiles? If yes, is this user intended to be a technical/global user only, rather than a real end user? Do you use a dedicated global login such as XXXXX--ZZGLOBAL for this purpose? How were the login credentials for this global user created in Microsoft Entra ID (Azure AD)? Is it a real Entra ID account? A service account? Or is it excluded from SSO and managed locally? How do you manage changes to global profiles (e.g. updates to columns or queries) so that they are consistently applied to all users? We are particularly interested in understanding what you consider best practice for handling global profiles in an Entra ID–integrated IFS Assyst setup.Thank you in advance for sharing you

When I change this code like that I’m getting this error Do you have handle this beforeThank youMuzaffer Çokaslan

Hello, One of our users is wondering if there is an “edit” shortcut.Some screens require scrolling to the top of the page to click the pencil for editing. Wondering if this exists or if I should create an idea. Thanks,Gen

Can we control skillis like Cat C,Cat B1 ,Cat B2…..using Roles. 

Hi How to check IFS Cloud User License details both FULL and LTU /Siva

Can we control skillis like Cat C,Cat B1 ,Cat B2…..using Roles. 

Hello, I have created a procedure in Apps10 which performs a select statement and then writes the output to a csv file in the database server.Can someone help me write the code to then attach this file created using utl_file to an email to send to the user.Thanks

I am trying to set Voucher Status automatically using a Workflow   and getting above error for the below method. - VoucherEntry_ReadyToUpdate():Void Here I am triggering an Event when a Voucher get status “Approved”.And the workflow is trying to set the status as “Approved” of the  Vouchers with the same no and awaiting approval in other companies. Before calling method VoucherEntry_ReadyToUpdate  , workflow reads the Voucher   Same Error appears  for  hardcoded vales. Any advice how to avoid that Error is highly appreciated.  Thanks in advance for your help!

In the Time Card week screen our week number is mis-alignedThis week should be Wk 1 and not Wk 2I cant find anywhere to amend this.Any help please 

็Hi    I encounter an error when opening a screen that contains a large amount of data. The screen becomes unresponsive and then displays the error message ‘Operation did not complete in the expected time.’ Could you please advise on how to resolve this issue?

Hello,When trying to cancel a Purchase Order Line (via Change Order or direct action) that is connected to a Work Order, IFS Cloud throws the following error:ORA-20110: PurchaseOrderLine.CANCELWOPEG: There are peggings connected to this purchase order line. Remove the pegging first, then cancel the purchase order line.    Could you please advise how to remove the pegging between the Purchase Order Line and the Work Order in IFS Cloud?Is this done from the Work Order, the Purchase Order Line, or via a specific supply/demand pegging view? Thanks in advance for your help.

Is anyone else having issues with being able to search within the community pages ?Typing in a topic and pressing return doesn’t work and neither does CTRL+K

Hello all, I am new to IFS.Please provide the steps to clone an on prem (Remote)  25 R2 from one env to other ( Eg: Test to UAT).  Thanks in Advance,Srinivas.

Hi,Looks like above environment is not available to access. I get below error when I try to login with a standard user. It was working ok last Friday. Anybody knows if this is down temporarily and somebody is working on getting this up and running. Or should we report this to ifs for them to attend? if yes, where should we report pls?.Also, I was unable to find a schedule gives us information about date/time of next time the whole data get wiped off in this environment, with standard Ventechi data. Any idea pls ?Link to environment :https://mcas-proxyweb.mcas.ms/certificate-checker?login=false&originalUrl=https%3A%2F%2Fifsgcsc2-d02.demo.ifs.cloud.mcas.ms%2F%3FMcasTsid%3D20892&McasCSRF=01d210ad4fe5fc374ab3204625cfa8a8f16843fb3b45a88e1f4e0b73f0f3ac59Error :Thank you,Roshan 

In 2025, our IFS Community soared to new heights, welcoming 4,112 new members and reaching the incredible milestone of 28,000 strong. Our vibrant mix now includes 48% customers, 24% partners, and 22% IFSers. Every new member brings a unique spark to our community, making our collective journey richer and more dynamic. When you invite a colleague to join, you’re not just growing our numbers - you’re opening the door to new perspectives, fresh ideas, and meaningful connections. Each post, reply, and like is more than just activity - it’s a sign of someone reaching out, sharing knowledge, or lending a helping hand Your contributions - big or small - help shape the IFS Community into a place where everyone can thrive. Thanks to our amazing contributors, we slashed our average response time by 57% compared to 2024. Our members also raised an impressive 1,614 ideas this year, with 161 out of all ideas delivered in 2025 - proof that your input truly shapes our solutions. Celebrating Standout

Hi,  I tried to call update for Reference_ActivityEstimate in ProjectScopeAndScheduleHandling. It works but the API document doesn’t support Update action.I tried to call another Reference_ReopenAccountingProjectRepost in FinancialProjectHandling. It didn’t work.I would like to know how to decide the update/create would work or not? Thank you,Emma

Hi,I want to schedule a job to run on a Wednesday at 10pm every 2 weeks, what is the easiest way to do this please ? Thanks

Hi IFS Community, Is it possible to schedule an SSRS Report to be run and email users at a specific time in IFS APPS 10?  

Hello,I wrote a view. I want to use it on Lobby page. I get it a error message when I create Lobby DataSource screen. Error message is “Unable to find xxxx view on IFS Cloud”. I can use the view on Quick Report.