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247 Topics

Daniel123Do Gooder (Customer)

My company uses IFS 10 and I have a question regarding RRP load analysis. We Master Schedule our finished parts but not subcomponents. Some of our subcomponents are processed through work centers in-house. RRP appears to only show the load of finished parts that are master schedule and in an MS set. Subcomponent demand is not showing up in RRP load analysis. This creates an issue by only showing part of the load on a work center when using RRP.I experimented in our IFS test environment by adding a subcomponent part to Master Scheduling. After running MS Level 1 and MRP the part still failed to show up in RRP Load Analysis. I need to see the total load on work centers from finished parts as well as subcomponent parts. Does anyone have insight into what RRP is looking at and how to add subcomponent load to RRP?

4 months ago

InfJirinKDo Gooder (Partner)

asked in Support & Services FAQs and Help

IFS Cloud - Industry Lobby KPIs

Hello, in the past, the "KPI lobby" in IFS Cloud was discussed here - the last information I found is that it involves a manual calculation, not automated, using BPA.In the system, there is the option to connect "workflow information," meaning the BPA process key is available, but how does one work with it?Could I please get screenshots of how to set up an automatic calculation of values under an element?Or some scenario how to create easy element with automatic calculation?How use workflow information in Measurement Configuration? Thank you for your information and advice.Jirina

4 months ago

shruthiDo Gooder (Customer)

asked in Support & Services FAQs and Help

password reset

Can anyone help me reset the password of IFS portal, password has been expired.It is quite urgentThe attached error pops up when i submit my username.

4 months ago

NECIWAKURASidekick (Partner)

asked in Support & Services FAQs and Help

Please tell me about "Feature Deprecation and Removal" described in IFS Unified Support Policy

The “IFS Unified Support Policy” (formerly IFS Global Support Policy) updated on April 8 states the following. The above states that future plans to remove deprecated features will be provided at “IFS Community”.Please let us know on which page this is provided. For example, I found the following in the release notes for 24R1, can you tell me where this is provided in the IFS Community?Best Regards,

4 months ago

Romain_SNPDo Gooder (Customer)

asked in Support & Services FAQs and Help

Developper Studio installation frozen

Hello everyone, I downloaded developer studio 23.2 from ifs developer portal : IFS Developer PortalI end up with this file : SetupDeveloperStudio_23.2-64bit.exeI execute the file, it’s configuring the application (short loading screen). On the next step, it froze. There is 4 options at the bottom of the screen of the application, but no text appearing and the commands are not working. I waited for very long, nothing happened. Had to quit from task manager. Then I deleted the folder .developerstudioparent-installer, redownloaded the same version : still freezing. Any help would be appreciated : My windows is in 64 bits with this parameters :Version 22H2, Build 22621.2428, Professionnal versionRegards

5 months ago

MickCDo Gooder (Customer)

asked in Support & Services FAQs and Help

MiddleWare Server Deployments Apps 10

I currently have a number of deployments in a state of admin. when i restart they stay in the state of admin. i have tried to research what the state ‘Admin’ means but cannot find an answer. Can anyone tell me what the state ‘Admin’ means and how to change to active

5 months ago

HSELEWUSidekick (Customer)

asked in Support & Services FAQs and Help

Adding a picture as background at IFS Lobby

Hi all, I’d like to add a custom picture in this lobbyelement: The image is saved on the MV-Server, just like our logos for the company.Do you have any idea, why this isn’t working? Thanks in advance,Lena

5 months ago

IFS CommunitySidekick (Employee)

asked in Support & Services FAQs and Help

How to navigate through ifs community

Test

5 months ago

Romain_SNPDo Gooder (Customer)

asked in Forum FAQs & Help

Ifs aurena agent

Hello, when I try to install for google chrome ifs aurena agent, I got this error :(Value cannot be null. Parameter name : cert)I’ve already added the chrome extension (ifs aurena extension).The address i’m setting up is correct and working for many other user using also chrome in the same company.My windows is 64bitsAlso it works for other people with the same system configuration in our company.Any help will be greatly appreciated !Regards,

5 months ago

RusiiiruSidekick (Partner)

asked in Support & Services FAQs and Help

Failed to start Excel Application , Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80040154 Class not registered

Hi, I'm getting below error after installing IFS BRES.Does anyone know how to fix this.Failed to start Excel Application , Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)). , with above error im getting another one.Template rendering Exception: Object reference not set to an instance of an object., . Error not related to report design. Therefore report not saved to error folder. Last successful execution log entry: Failed to start Excel Application , Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)). ,

5 months ago

Thomas MillsDo Gooder (Customer)

asked in Forum FAQs & Help

IFS Assyst - Authorisation tasks sent to users in a multi-select lookup

Hello,We have a custom multi-select look up to contact users in a form within the customiser.In the process designer I am looking for a way to send separate authorisation tasks to all contact users selected in the lookup when the event reaches a particular stage in the process.I have managed to get this working for a single select lookup, but I am struggling to get this working with the multi-select lookup.Does anyone have any ideas on the best way to achieve this?Thanks very much for any help.(Tried to post this in the Assyst general sub forum but wasn’t able to select it)

5 months ago

GenDesSidekick (Customer)

asked in Support & Services FAQs and Help

IFS CLOUD- Keyboard Shortcut for Edit Function

Hello, One of our users is wondering if there is an “edit” shortcut.Some screens require scrolling to the top of the page to click the pencil for editing. Wondering if this exists or if I should create an idea. Thanks,Gen

5 months ago

ZhanHaoDo Gooder (Customer)

asked in Forum FAQs & Help

Quick report/lobby need to be granted manually?

Hi all, Can i check if the standard user accounts (not IFSAPP) cannot see the lobby or quick reports they created? Currently, Additional projections need to be granted manually rather than auto. Is there something that could be permission set to allow users to view quick report they create on the spot rather than look for system admin to request permission. Thanks.

5 months ago

AbdelSidekick (Customer)

asked in Support & Services FAQs and Help

MRP ERROR

A user has an error mentioned in the screen below, the error disepear when the user change the Windows region from turkey to usa and he restart his computer.

5 months ago

AbdelSidekick (Customer)

asked in Support & Services FAQs and Help

Access to PDF file

How could i give access to a pdf file please (attachment) SCREEN: PRAPARING WORK ORDERThe error is : You can’t display this file because you may not have the necessary rights or the file is not yet archivedThe user is already in (Docs base/persons group) but it is not enough

5 months ago

AsadanSidekick (Customer)

asked in Support & Services FAQs and Help

Regarding KB0050041 23R1SU9 – Time registration page gives multiple errors

I would like to verify my understanding regarding the below article. IFS Product - 23R1SU9 – Time registration page gives multiple errorsWe have currently version 23.1.8. If we install service update 23R1 SU10, then those time registration pages work even though we don’t have OBRM component, is that correct?

5 months ago

MPOSDo Gooder (Customer)

asked in Support & Services FAQs and Help

the value "Y" has incorrect format for [Systemparametersshortageflag] in ReturnMaterial Line.

Hi All,Within IFS you can copy certain lines, like in the Customer Order Line etc.But when trying to do so in the RMA (Return Material Authorization) Lines we get the error message :The value "Y" has incorrect format for [Systemparametersshortageflag] in ReturnMaterial Line.Does somebody know how to avoid this message and that the copy pasting truly works in the RMA Lines ?When you copy the line in an orderless RMA Return, I also see that it takes the RMA Line no. (Unfortunately it is not possible to adjust this), so I think this is related to the error message, but don’t know for sure. When you copy a Customer Order Line you can adjust the Line no. but in the RMA Lines it is not possible to adjust this. We are currently working in IFS Cloud 22R2 SU7.Looking forward to your reply.

5 months ago

Hanna VDo Gooder (Customer)

asked in Support & Services FAQs and Help

Backwards pegging in SO

Hi,We are using IFS10 update 15.Basic setup is so, that we have warehouse in different site than manufacturing is. Customer orders are entered to warehouse site and MS level 1 part is active in warehouse site. If there is a need to manufacture more to warehouse, system creates Distribution order to manufacturing site. Also purchase order and customer order between the sites are created automatically. In manufacturing site, they create Shop Order and then they do ’backwards pegging’. Sometimes, there is that situation that DO receipt date is two weeks ahead but production has possibility to produce earlier (SO need date is earlier than DO receipt date) → when they do ‘backward pegging’ correctly to SO, Why DO date is not changing ? If manufacturing is later than DO receipt date, then DO date is updated correctly..

5 months ago

TecSuraKuSidekick (Partner)

asked in Forum FAQs & Help

IFS connect timeout error in IFS8

Hi Team, we are getting very weird error in IFS connect as below . Please let us know if anyone aware about this . it will be helpful for us . java.net.ConnectException: Connection timed out: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:579) at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618) at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:160) at sun.net.NetworkClient.doConnect(NetworkClient.java:180) at sun.net.www.http.HttpClient

6 months ago

AsadanSidekick (Customer)

asked in Support & Services FAQs and Help

Event/Event Action, E-post, From User is not working

Hi,I am testing Event/Event Action NOTIFY_NEXT_AUTH/Notify authorizers of invoices to be authorized next.The mail are sent successfully, however the mail in mailbox shows that the mail are sent from MAIL_SENDER not from User: Please se below picture example, the mail I received is sent from MAIL_SENDER1, not from Finance center.Finance center is active User Id and person ID. Does anyone know what to do so the mail sent from in Outlook mail shows the user ID/User ID e-post address?

6 months ago

MPOSDo Gooder (Customer)

asked in Support & Services FAQs and Help

The new date must be equal to or greater than the start date of the latest period in the inventory value statistics

Good afternoon, We are dealing with some old RMA’s that we want to book in for Italian Customers/Site. But now we receive the message : The new date must be equal to or greater than the start date of the latest period in the inventory value statistics. Can it be that this message is caused by Month or Year closing ?We can not receive the products anymore and we are completely stuck, because we don’t know which date we need to enter in order for us to move on and perform the transaction without an issue ! Looking forward to your expertise.

6 months ago

AbdelSidekick (Customer)

asked in Support & Services FAQs and Help

Access error project transactions

I have an error when i want to update a project transaction. Iam in the same projet team with the concerned employe. Is there other thing please ?

6 months ago

ckmyersSidekick (Customer)

asked in Forum FAQs & Help

assyst - Search Processes for Specific SVD

Hello,Is there a way to search processes for a specific SVD?Example:We have a team with an SVD, and they recently made improvements and no longer need a task to their SVD.I want to search all processes to confirm which send an event to the SVD and review to make sure if the task needs to be removed, or if it’s related to other work.

6 months ago

reitzben11Do Gooder (Customer)

asked in Forum FAQs & Help

Access to report scrap in Aurena

I am having trouble with granting access to users in Aurena to be able to report scrap on the Shop Order Operations Reporting screen. I have granted them access to ReportComponentScrapHandling but they are still receiving a insufficient privileges error message. Is there something that I am missing?

6 months ago

KristenGastaldoSuperhero

posted in Forum FAQs & Help

Introduce Yourself

Hello Community! Let’s all get to know each other. Reply below with these details: Who are you?What’s your industry and profession?What IFS products are you using? How long have you been using them?Where are you located?And a fun fact: You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!

6 months ago

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