Upgrades & Updates

What does the future hold for the Call Center?I have studied the Cloud presentation video’s, the Statement of Direction and Roadmap papers. Cannot find any clear description on the future plans for the Cloud Call Center.Will it be merged with CRM?Will it get full Customer Engagement functionality?Will it be a fully automatic ticketing system?Will it have email-to-case functionality with built in mail parser or mail client?Any inside information on this topic will be appreciated.  

We have very recently installed Apps10 UPD10 and in the testing phase. We are very keen on moving to Aurena client. However there are a few limitations in the configurations that prevent us from doing so when it comes to some of our crucial processes. We understand that Aurena is a different platform so although we have configured and grown accustomed to a certain flow in IEE,  that may not necessarily be the best way to handle something in Aurena. We are open to new ways of doing things, as long as we are able to perform things and access business critical information easily and efficiently. So I thought it would be good to share the limitations we are experiencing (the ones where I could not see any workarounds or other ways of doing them in Aurena), with the hope that, this will serve as constructive feedback to IFS, hopefully catalyst to enhancements  and also other customers/partners who have faced and handled similar issues can share their thoughts and ideas. Custom Menus:RMB to

I am trying to search for IFS21 presentation link.Please, if somebody has  the link .

Does anybody know what is happening with the Payroll Year End Update/Release and when it is available? Thank you. John

With Updates becoming main vehicle for delivery of fixes and new functionality for IFS Applications there is a greater need for our Customers and Partners to be able to validate impact of merged Update on configurations they have developed. This has been made possible from Update 6 for Application 9 and RTM release of Applications 10. However up to very recently it involved help from IFS Global Update Team who could include export of configurations developed by Customer and/or Partner during Update Analysis and provide list of impacted areas. From second half of 2019 we have even better solution for dealing with Update impact analysis on developed configuration. IFS Product Development made it possible with IFS Configuration Analyzer. Now Customers and Partners can perform impact analysis at any point in time – before, during or after delivery of Update delivery. Tool will present impacted configuration in a list that shows type of impact and allows to export that information to Excel.

Hi Mate, One particuler user reported problems with not saving changes in "my start page". anything what is being changed (added) is not saved after exiting IFS, so all saved searches and titles are gone. Is there any known treat for this?   Amal

Hi All,I am converting lobbies from IEE to Aurena and noticed that the mailto links don’t work in the ‘Web Access URL Address’. Anyone knows how I need to change the old link to make it work in Aurena?Any help would be much appreciated. Thanks!Alice

Hello,I am reaching out to you to get some information regarding the upgrade projects that you might have done.I am currently working on an upgrade project from APPS9 to APPS10.  It has about 15 deliveries in total including 2 UPDs.  This takes about 30 hours in total to import the upgraded database and to install all the deliveries for the Managed Cloud.I was wondering whether it would be okay to deploy multiple deliveries including both UPDs and sending it as a single delivery.  Has anyone followed this approach before?It would be great if you could share your knowledge and approaches that you followed in the upgrade projects.Thank You

according to what we were originally told , app server / middleware UPD 8 and higher supported Windows 2019. Prior to that 2016, The question is can we upgrade the OS to 2019 prior to applying  IFS Apps 10 UPD 8 without the update 8 and 10 script breaking? Our DB server is already on 2019. Thanks for any guidance or experience that can be provided.

Where does a customer find available patches and / or release notes for Apps9 Updates? Recently learned we did not have a specific patch to properly create 1099s and had no idea a patch was either needed or available. Thanks in advance.

The system has been running steady state after we applied UP9, we did decided to restart the host VM.NM won’t start, logs show the below -- any ideas? ####<Jan 18, 2021, 8:28:20,505 AM EST> <Warning> <Security> <dv-pc-vifs10d> <MainServer1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <62a35705-1db3-43e6-bac1-1172db26d9a4-00000002> <1610976500505> <[severity-value: 16] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-099117> <The LDAP authentication provider named "ADAuthenticator" failed to make a connection to LDAP server at ldap://localhost:389, the error cause is: Connection refused: connect.>    

What is functional difference between V9 and V10 from finance module  ? If possible plz share document

Have there been issues Loading Apps10 - Release 6, Release 7, or Release 8?  Were there performance issues with any of these versions? 

Could someone tell me where is the Customer Engagement Centre in Apps10?Thank you

Hi,Is there a place in community where we can suggest New functionalities? and based on the suggested functionality, everyone can vote and if the functionality get the highest votes, it will then be included in the next release or updates?  

Hi,I’m not sure if there is anybody who could answer such a question, but I can’t help asking why did IFS exit from China market? As far as I know that IFS is really a good ERP product and many of our customers spoke highly of it. Is there any opportunities that IFS will come back to China again?BR

Hi,I’d like to know when the IFS new version(IFS 2020) will be realeased?Is that based on Aurena, isn’t? Where can I find the manuals/user guides?Many thanks and happy new year!BR

Built a new IFS server and crystal reports are not working receiving the following error. Don’t have the CR_WEB_LOG.exe to retrieve additional error. TNS looks correct. Unexpected error while calling server method PrintReport/ReportFormatRequest ---> Ifs.Fnd.FndServerFaultException: Error in retrieving the saved PDF report from Crystal Web Service thank you 

I have created IFS10 instance with RTM Build and it’s working fine.Now I am getting error(PFB) while applying delivery to Update from RTM to UPD9,  We got Archive till UPD9. and we have created the delivery from it.Error in Ant-script: server\install_fndmws.xmlReported error is: The following error occurred while executing this line:C:\IFS\IFSEXT\repository\server\install_fndmws.xml:315: Failed to deploy applications. Error is: java.io.IOException: Keystore was tampered with, or password was incorrect Thanks in Advance.

Dear All  Due to we have new member and would like to study IFS9 .   Anybody have IFS 9 Manual or Flow Chart each Module.   Please recommend ..  Thanks

I have problem installing IFS 10 on Remote Desktop on Windows Server 2016. After installation, I have the error below when logging in to IFS  

In Aurena, i grant Training Event function (TrainingEventsHandling Projection) as read-only but the +/ edit /delete buttons are still available !once choosing ‘add’: The user will be allowed to enter all fields before a message 'No Access granted' will pop-up once he try to save it .why they are not disabled/invisible same as in Enterprise Explorer ? i have this problem in many functions ... any help will be much appreciated

Hi, what is the standard method for on-premise IFS customers to ensure their Oracle databases and Java components like WebLogic are patched?Are these patches included in Update deliveries, or are they installed separately? Who normally is responsible for ensuring Java and Oracle for the IFS environment are patched? IFS (via Deliveries), or the IFS Customer? If it’s the IFS customer, can the customer DBA just install the latest Oracle and Java patches on-demand, or do they need to be verified to be compatible with IFS first? i.e. will installing the latest patches break the IFS environment?

What are the features of SRM panel. if anyone have any available documentation on functionality and  features of SRM panel

We just upgraded our DB to Oracle 19c and now we are unable to log into IFS IEE admin console. After some trouble shooting we found we cannot view external url links for authentication or even add any. anyone come across the same issues?