Supply Chain

Activities that affect tool availability come from many parts of the solution.  Currently, when a person is looking to see the overall demand and supply for tools, they need to build a complicated CRIM. Demand Signals:- Tool Demand from Manufacturing, Component Repair Shops, Complex Assembly Repair Shops, and Airframe Repair Shops. Tool demand can change as tasks are updated and/or rescheduled.- Tool Calibrations (tool is unavailable for the duration of the tool calibration, which can include shipping)- Tool Sales- Tool Rentals (outbound)- Tool Exchanges (if the user is sending out the tool before they get the replacement)- Tool Shipments (shipping tools to another location, either temporarily to support specific maintenance, or long-term as a transfer of capability)- Damaged, Missing, or Lost tools (no ETA is likely available)- Quarantined Tools (no ETA is likely available)Supply Signals:

Hello,I’m experiencing an issue with reservations in the Customer Order module. A few months ago we introduced new processes in the WADACO module, and since then I’ve noticed some irregular behavior related to reservations.Our workflow is as follows: we create a customer order, and once the pick list is generated, a shipment is automatically created and linked to it. The problem is that the reserved quantities sometimes change unexpectedly.For example, we sell 100 units of a product, but in the reservation view we can see a higher reserved quantity — it suddenly increases to a larger value, e.g., 120 units, without any clear reason.Has anyone encountered a similar issue or knows what might be causing this?Thanks

Hi,It isn’t possible to connect a project activity from the order object if the item has moved beyond the Planned status, regardless of whether it is a Customer Order Line, Purchase Order Line, or Shop Order. The item must be in Planned status to enable the connection.However, several customers have raised concerns about this limitation, expressing the need to have the “Connect to Activity” functionality available even after the Customer Order (CO) is released to connect projects, as this is a common scenario in real-world business operations. Thanks,Vihan Weerapura

In the Return Material Authorization tab the ‘Receive parts’ and ‘Receive parts against order deliveries’ and missing only the ‘Scrap parts’ option is visible How to receive the returned parts?

When you create GTIN-14 for packages, you can create them using the package indicator and the GTIN of the packaged part.How can we generate a GTIN-14 based on an existing GTIN-13?For example: we have products that we sell in boxes of 30 pieces (inventory UoM). How can we ensure that a single piece has a GTIN-13, and the box has a GTIN-14? And how can that conversion factor be linked between the two? Is there any specific data setup for this?

What is logic behind pick by choice ? Give me an real - world example.

error - lot batch master does not exist500 Internal Server Error 

Hello, I am running into an issue with timezones when sourcing from an internal supplier manually when I change the ship via code in the “Source from Suppliers” dialog.When the ship-via code is changed in the dialog, the “EP Due Date” changes from (for example) 10/31/2025 12:00 AM to 10/30/2025 8:00 PM (the timezone offset from UTC => EST). 8:00 PM is outside working hours, and an error message displays:“Invalid value for property EpDueDate”The user is unable to save the record unless they manually change the EP Due Date to a time within working hours.Scenario:Timezones: Demand site is America/New_York Supply site is America/New_York User timezone is America/New_York Company timezone is America/New_York Calendars are generated. Customer Order line is using “Not Decided” supply code Using “Source Order Lines Manually” + “Source From Suppliers”

Hi allRecently some end users have reported delays in report pick of Customer Orders, we are on Apps10.One site highlights 10 or more (maybe 20/30 orders) > Report Pick > Move to Shipment inventory. IFS takes upwards of a minute, sometimes longer to finalize the transactionOnce site report picks each line via the same method and IFS takes around 8 - 12 seconds.Can I ask if this is normal behavior for other customers who report the same way? Any insight or advise would be great.ThanksRavi

Hello,I am facing below error while converting PR to PO and also while changing status from Released to planned.Kindly help me with this.Regards,Kruthika

Once a time zone is selected in the Extended Site Info section, it becomes a mandatory field, meaning it cannot be set to null. Therefore, the required time zone should be selected instead.Ireland uses Irish Standard Time (IST, UTC+01:00) during the summer months and switches to Greenwich Mean Time (GMT, UTC+00:00) in the winter.For customers in Ireland (and other European regions that observe daylight saving time), do they need to manually update the time zone in the Extended Site Info when the clocks change?Or is there an automatic mechanism that adjusts the time zone based on daylight saving time? Thanks in advance for any clarification!

Hi, There is a requirement from the customer that the “Wanted Delivery Date” should not get changed in the Inter-Site order, they need to transfer the original “Wanted Delivery date” created from the demand to the connected PO and CO in the Inter-Site flow without any configuration/customization.As they have the “Availability Check” selected in the Inventory Part, based on the lead “Wanted Delivery Date” gets changed  in the connected PO based on the “Planned Receipt Date”, and from PO to CO.And need to know how and where the “Wanted Delivery Date” is used?Any solutions/suggestions please?  

Hi everyone,We’ve received a list from one of our suppliers informing us about delayed items, and I’m trying to trace the full impact inside IFS Cloud (25R1SU3).I’m looking for a way to clearly see the connection from:Purchase Order → Shop Order → Customer Order,so that we can identify which customer orders are affected and share this information with other departments without having to manually follow up each step. (sales and planning depart)So far, I’ve managed to see which POs are linked to which customer orders, but I haven’t been able to view this connection via the Shop Orders. Ideally, I’d like to see the entire flow, including the shop order level, to properly inform our planning team.My question is:Is there a standard view, a simple filter setup, or a Quick Report available that shows this full linkage?Or any recommendations on how to best extract this inf

In IFS Cloud, I have set up an event action based on the event, PDF_REPORT_CREATED. The event action sends a pdf of the purchase order to our supplier. However, when testing the set up, my application message shows the purchase order as an .xml attachment and does not include a pdf.On the event action I set up the attachment to be &PDF_FILE which worked in IFS10.Does anyone know how to properly set this up?Thank you

When i’m printing my customer invoice it remains in the printed state , it doesn’t directed to posted Auth state . Tell me the reason for it.

Hi,We have an issue with customer invoice printing in IFS Cloud.When I print a customer invoice, the status changes to Printed only.However, when another user (same site and same company) prints the same invoice, the status immediately moves to Posted (Authorized).We are trying to understand why two users trigger different invoice statuses when performing the exact same action.Questions: What authorizations or roles could cause invoice printing to auto-post for some users but not others? Which permission sets or projections control whether “Print Invoice” also performs Authorize/Posting? Where should we check for user-specific settings that might trigger auto posting during invoice printing? Thanks!

So I have a question concerning the move quantity on a transport tasks generated from a Kanban Circuit.We are using scanners to perform these Transport Tasks. The issue is that we are not allowed to move a quantity greater than what is shown on the transport task. We can move less and the kanban system will auto generate the difference the next time it runs (unless we modify the kanban circuit to not do so). However, when we create manual transport tasks (non-kanban), we are allowed to move greater quantities. What makes them function differently? Is there a setting somewhere that we need to make to the Kanban Circuits or Transport Tasks or System to allow move quantities on kanban generated transport tasks to be less restrictive and function more like the manual transport tasks.Essentially what we are looking for is the ability to use these kanban transport tasks to correctly move parts from the correct lot from one location to another but not be confined to the move

24R2 is the version. Customer Order Lines screen includes “Planner” as a field initially hidden, but which can be displayed. How can this field be included in the list of items one can filter on (i.e. … more .. checkbox).Any hints? Many thanks.Paul.

After creating the invoice , the customer invoice is in the preliminary state. When i’m trying to print the customer invoice i get the error message of “You are not registered in any user group” Why im getting this error?

The ‘Use two stage picking ‘ is not available in the Sales and Procurement tab under Site window .Where can I find that? Is there any alternate option for it?

The Reservation details option is not available , why it is like that ?, even i have checked in Inventory Part In Stock Reservations window but my part is not available.

HI Folks, We have just launched our first plant in IFS Cloud (24R2) and are learning that using the IFS system as designed results in very slow throughput time for us to reserve, gather, scan, confirm , etc.  all the steps to put parts onto a truck and out the door.  Has anyone out there felt the same and found a faster approach? 

This diagram only illustrates the workflow steps and does not explain the logic and also in the video there are various price management techniques defined but not really the difference in the output is reflected so can you give a real world example showing the major difference.

This error occurred while releasing the blocked customer order through ‘Blocked Info’How to resolve this?

The operation “quotationlinewithCO” is not allowed for order quotation line objects in the state “CO Created”                                                                                                                                                                               This the message pops up when i’m trying to create order from quotation, i don’t know what to do