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Question

Error RMA - Receive against Order Deliveries for Delivery Confirmed Orders

  • March 31, 2026
  • 0 replies
  • 9 views

Chamath Kuruppuarachchi
Hero (Partner)
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Hi All

I see the following behaviour in IFS and I am thinking whether the behaviour is correct.

I have enabled the following setting in the company level. 

Environment - 24R2

Delay Cost of Goods Sold to Delivery Confirmation

 

 

 

I followed following steps.

  1. Created a customer order with delivery confirmation enabled

 

  1. Reserve the customer order and deliver the customer order through a shipment
  2. OESHIP transactions are not getting created because of the Delay Cost of Goods Sold to Delivery Confirmation setting.
  3. My assumption was I can create a RMA (Return Material Authorization) and return the part against the order that I delivered. But when I do that its always empty.

I thought its because of the pending delivery confirmation. But I performed the delivery confirmation.

After that I cancelled the previously created RMA and Create a new RMA but still I cannot return the parts. 

 

If this flow works differently when we use Delay Cost of Goods Sold to Delivery Confirmation functionality?

 

Feels like a bug for me.

Thanks,
Chamath