Hi everyone,
We have a question regarding the handling of returns and rework:
In our current process, we match the supplier invoice against a receipt immediately after Register Arrival (while the part is still in inspection). However, if that part is later sent back for Rework—either directly from inspection or from stock—the system generates a new, open receipt upon its return.
The Issue: The original receipt ends up "over-matched," while the new receipt remains open, causing our GRNI (Goods Received Not Invoiced) account to drift. Currently, we have to fix this manually with manual voucher, which is very time-consuming.
My Question: Is there a standard way to handle these rework cycles without manual accounting workarounds? How do you manage returns so they stay linked to the original matched invoice?
Thanks in advance for your insights!
