Supply Chain

Hi,I would like some advice on best practices that your company follows.My customer’s main business is rentals. The company owns equipment and rents it to customers. The equipments are often shipped to other companies in different countries for customer projects.I am facing a situation where equipment is rented to another company in a different country. This is an intercompany rental.We can create a customer order with a rental line from the supply site and ship it to the demand site. However, I am not sure how customs clearance is handled in this case.When clearing customs, the receiver may need to show customs documents. The customer order provides a proforma invoice with only the rental value, not the full equipment value.In rental cases, does the receiver use the rental proforma invoice as the import value? Or do we need to create a separate manual proforma invoice showing the full equipment value?How is this usually handled in th

Is it possible to select multiple internal customer orders and send order confirmations via MHS at the same time?

Hi Team,I processed a customer order using a 'Purchase Direct Supply' code. However, during the RMA process, the stock was received at my site instead of being returned directly to the supplier.Since these are non-inventory purchases, how can I return the stock to the supplier from my location? 

Within Warehouse Tasks and Task Priorities, Help suggests twice that Warehouse Task Priority can come from the Task Source (assume the Customer Order) before the Default Priority from the Task Type is fetched.  “The priority of the warehouse task can be received from the different sources of warehouse tasks at the time of creation, dependent on such the varying importance of different customer order lines. It can also be set from the default priority value entered for every different type of task in the warehouse task type setup. Priority is an important component of all the business logic created around the information of the warehouse task, including needs for sorting rows according to priority order.” And; “Priority - The priority is a numerical value valid from 1 to 99999 where value 1 means the highest priority. The attribute is mandatory; a valid priority number must be entered for each task type. It s

Hello,We need to be able to extract all the inventory discrepancy lines modified/validated by Jingyi in recent days "in € amount"... do you have a procedure?Kindly help me with this.Regards,Kruthika

 Can anyone advise why PrePosting on Material Req has this ‘double pop up’ thing going on in 24R1, please?  I create a new Mat req, save the header.  PrePosting pane pops up.  I enter an Account Code and then the ‘Edit’ panel pops up.  In 23R1 the Preposting Panel just popped up and we entered Account, Cost Centre and Brand details there?  V clunky workflow now … unless I’m missing something?   Thanks.

We currently use the Purchase Order Delivery Reminders and Purchase Order Confirmation Reminders functions to print reminders. It’s possible to run test prints to check the current templates, and bulk printing works as expected. From what I understand, email handling can also be managed from these views if the functionality is properly configured.At the moment, the process seems semi-automatic, as some manual steps are still required to send emails. Has anyone successfully configured this to make the process more automated?Modifying existing templates is not a major issue, but before making changes, we’d like to hear how others have approached this globally.Do you have any tips or best practices for streamlining this process? Are there recommended settings or configurations to minimize manual work?

Hi. Is there any known way to “move” a Company Owned Rental Asset that is in stock on a Site within one Company to a Site on a different Company in IFS ?Our customer has discounted a simple Move Inventory Part, a Transport Task, and a Shipment Order which all are not allowed for ownership of a rental asset. (“Transaction Code COMPM-OUT not allowed for Company Rental Assets” is the error on the transport task). We understand the theory around controlling as asset moving across companies, but is there any way this can be done out-with renting the asset to the other company using Internal Purchase Orders and Customer Orders ?Thanks.  

Is there any standard functionality in the Rental Management Module to generate a schedule (Eg: 28-day schedule) using the actual delivery date?What needs to happen is:When the customer order rental line is delivered, a 28-day rental schedule should generate as follows::Actual Delivery Date (DD/MM/YYYY): 08/09/2025The Schedule:Trigger Date | Period End Date | Planned Invoice Date08/09/2025  | 06/10/2025        | 08/09/202507/10/2025  | 03/11/2025        | 07/10/2025

Hello,I’m looking for guidance on an issue I’m encountering with PMRP and the use of standard inventory.I have a project configured to use standard inventory and to automatically generate MTRs. The parts involved are within their lead times, and I’ve confirmed that MTR creation should be possible. However, when I run PMRP by Activity for the entire project (leaving Activity Sequence blank), only one activity receives an MTR. The other three activities generate purchase requisitions instead—even though I know sufficient excess exists in standard inventory.If I run PMRP on each activity individually, or if I use a Planned Netting Group, all activities generate the expected MTRs. This leads me to believe that when PMRP is executed for the full project, only the final activity processed is considered for standard inventory availability.Has anyone experienced this behavior or know what configuration or process I might be overlooking?Tha

We have an issue where a part has been set up on different sites, but the Inventory UoM is different on each site.  This is causing a problem when trying to return stock that was sent out from a Bonded site but is to be returned to a Duty Paid Site.  Below is the detail of the part that is set up incorrectly across the different sites.The correct UoM is CS6 which should have been used, not CS3 Overview screen showing the sites and differences in set up.  We have an RMA that has been created where the stock was dispatched from PEBAU but is being returned to PEPAU.  We cannot complete this RMA as when we enter the Qty to return on the originating RMA, the volume to retur

I’m currently unable to complete the POD matching process for the customer. When the order was generated, one line was deleted and replaced due to an incorrect process. As a result, the customer will not accept the POD match, and the invoice cannot be generated.I attempted a manual match for the line item 4 as shown on the screen, but the OK button remains disabled.Appreciate if anyone got an idea how to help push this through. Thanks

All,how can we generate a report YTD per:customer, sales rep to understand weekly, montly, quartly discounts per quotation.We need the summary grouped by sales rep / customer and also all details per quotation.Thx BooZaToX

I have a line on a CO that has a supply code of ‘Project’Normally we would create a purchase requisition on the project to drive demand for the part to be purchased, however due to annual leave and permission sets we are unable to. Am I able to create a manual purchase requisition and peg it into the project at a later date? If not, is there a way to drive demand while we wait for the project manager to return from annual leave?

Create Replacement order, Rent Out Rental Management > Rental Workbench > Select item > Click on create replacement order > Add item > Save > Click on customer receipt >Create customer return >Release ok > Register arrivals > Select source type (RMA) > Click on receive parts against order deliveries > Select receive case as receive into inventory > Enter picking location > Proceed > Manage rentals > Enter id > select order > object details > Select replaced order > status > Release > select line > manual reservations > Enter reserved Qt > Click on Report reserved Qt as picked > Quick order flow handling > Search order id > select line > DeliverIn this process create replacement order tab is not visible how to resolve this??

Hello,I hope that you are well.Our customer is at APP10 and they are going to rename some of base flow descriptions and just wondering what steps we shall follow when doing it?Do we just need to take the server down make the amendments and then reboot.  is there any scheduled job that we would need to run after renaming the description?Thank you for your time.Kind regards,Samiru 

Auto match incoming receiving advice Procurement > receipt > receiving advice > search > select item > send receiving advice > ok > sales > delivery confirmation > receiving advice > incoming receiving advice > search > (incoming message matched here)The customer order is already in delivered state and also the dispatch advice is created but the receiving advice do not contain any data whyy??

Send dispatch adviceSales > shipping > shipment delivery > shipment > select id > search > operations > complete > operations > deliver > ok > share > send dispatch advice > ok Here also added this: Then also the “send dispatcher advice” tab is not visible. How to resolve this?

  Create SSCC (serial shipping container code) for handling unit Shipment management > outbound shipment > shipment > search id > click on shipment handling unit structure > click on tree expand > click on sub item >click on generate SSCC (yes) > click on create SSCCWhile doing this steps error comes at the “Shipment handling unit structure” page .How to resolve this?   

Good day IFS Community!  I am wondering how I assign a pick list from a shipment to a team member for them to pick utilizing WaDaCo and not having to print a paper copy of the pick ticket.  This would allow my warehouse leadership to distribute the pick lists out to the team and assign.  I have poked around in Transport Tasks and Warehouse Tasks and do not see where I can assign a pick list.  The next question I will have is where do the team members see their assigned pick lists?  How will they know the next pick tickets are ready?  

Please find the attached screenshot of the error 

We are using IFSAPPS9 with Demand Plan 4.0.2.16. We would like to extract the sys forecast for analysis. The questio is where in the database will we find this data. WE can find sources for Adj Demnand but not the sys forcast going forward. Thanks

Hi Team,For the life of me, I cannot identify what the “Coordinator” field on a RMA is actually driving?Logically, I would assume the Coordinator that is entered in the RMA is maybe the ONLY person that could “Approve” 

Shipment order was introduced in IFS Cloud and our customers so far are seeing some great benefits.  However we are currently discussing with a large rental asset supplier who want to be able to trigger a move from the existing customer location to the new customer location. The enhancement request is ; Add “Location” as a parameter for sending and receiving parties. Currently on creation of a shipment order only site or remote warehouse can be selected. This would also solve an issue with reverse logistics as IFS has no way of creating ‘pick-up’ type shipment orders which does impact a number of our customers

Hi everyone, How can I automate the action of ticking a box every day? thank you KR