Unanswered questions

XitSureReDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 24R1 SU6 - Middle Tier Server Hardware Utilization issue

One of customer having initially having PROD environment (Middle Tier server) with 12 CPU and 32Gb memory and we set scale as 10. if we increase scale 20,30.. PODS not getting started, in this case when customer is using the application reporting POD getting crashed.After that we increased hardware sizing like 24 CPU and 64Gb memory, we setup scale as 100.then PODS getting started and Application is up and running without any issues and reporting pods working properlyNow, the issue is customer checked the hardware utilization of MT server and its using only maximum 24Gb memory only and less CPU usage.Customer want justification for the above query, why the MT server not being used even 40% of allocated memory. Can someone justify?

131

1 day ago

Redlew DamenDo Gooder (Customer)

asked in Getting Started with IFS

Mass Edit Sales Parts

We need to update all the prices of the sales parts in our system in IFS Production. Around 800 in total. Doing this by hand will take ages. I have calculated the new prices. Is there any way to update the old prices in bulk?

372

1 day ago

AnnaSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Edit Approver on Approval Lines

In IEE our R&D users were allowed to modify the approver on an approval line. In Cloud 24R1 SU5, it seems like they can’t unless they have docman access. We don’t want to grant docman system privileges because it will make it so they have more than what they need. We only want them to be able to modify the approver on an approval line. I have granted them full access to ApprovalRoutingAttachmentHandling, ApprovalTemplateHandling, and ApprovalsHandling and none of these grants give access to simply modify an existing approval line when in IEE users were able to do this. Are there any projection grants that I’m missing that will allow the R&D team to modify existing approval lines? We have set our templates up so that they are exactly that, templates, we add and remove as needed but some names on the approvals templates are placeholders for specific users. In cloud they are having to delete the line and readd it where in IEE they could just modify. If we’re not missing anything I

1 day ago

pradnyampawarDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

In out time on Time card

I would like to understand what drives input for In & Out time on time card as shown below, My understanding is it takes data from Day type, we have 24 hour clocking so we’ ve below day type setup,Also, when I create absence request, system considers 2 days even when I register for single day; could you please advise what should be the correct setup to avoid this ?(In out timings on time card and vacation for 1 day)

1 day ago

blackebonySidekick (Partner)

asked in Finance (Financials)

Purchase invoice for reimbursement

Hello,My customer asks : the supplier invoice for the reimbursement is created automatically when the Purchase Order is received, thanks to the “auto_invoicing” checkbox in the supplier file. 1. how can I automatically modify the TEXT field of the line in the account assignment proposal (Item label + date received)? I've tried using EVENT and it doesn't seem to be authorized for auto_invoicing.2. Is it possible to assign a part type (e.g. A19) to the AS Serial Id, and how do I do this?Thanks for your help.

100

1 day ago

Supipi AnuththaraDo Gooder (Partner)

asked in Support & Services FAQs and Help

BPA Workflow - Set defaults values in sub Contract revision and Items

I’m trying to set defaults values to SubContract Revision and items → Items section via a BPA workflow. Tried adding values for different fields but none of it worked. Above is the one I tried to add a default value for ItemName field.The projection Action I used is this, Any idea why this is not working as expected?Version is 23R1.

771

1 day ago

kamal

asked in Getting Started with IFS

spare part forecast in IFS8

Hi All,We have noticed any issue with MRP spare part forecast screen in IFS8 . The actual demand qty is getting calculated twice . ex, I have created the CO line with sales qty 2 but the actual demand qty that shows in MRP spare part forecast screen is 4.Due to this the consumed qty also getting updated 4 which is wrong .May I know if anyone has idea on how the actual demand calculates in MRP spare part forecast screen.Appreciate any help on this.Thank you in Advance.

290

1 day ago

jdohertySidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Menu condition

I have a custom menu (called Part ordered on Reqs) on the Requisition Lines tab of the Purchase Requisition screen. When the menu is selected (via RMB) it is supposed to open a new window showing the Purchase Requisition Lines screen but with only the Part No. and Vendor No of the Part No. and Vendor No. that was on the line that was right-clicked.I have a screen cap of the menu below. As you can see I am passing in the Part No. and Vendor No. I am also passing in the condition that the state must be in one of "Released;Planned;Partially Authorized". This condition is not working though.It gives me all lines with all states not just the ones in those states. Can anyone tell me what is wrong?Thanks.

1938

1 day ago

CamB

asked in Finance (Financials)

How to add Multiple Tax lines Option Instant Invoice ?

Hi, Does someone know how to add the option Multiple Tax Line available for Instant Invoices ?As of now in V8, the option is in grey for those type of invoices:What setting is to be done to have the option available ?Thanks for your help, Camille

1 day ago

dfsjmarchantSidekick (Customer)

asked in Assets (Asset Management)

IFS - Primavera

Has only got this working with 24R1 or later.IFS and Primavera (P6) Integration. We’re just starting the journey, looking for lessons learned, advice, how long did it take?Do we need to create plans in IFS first, and push to P6, or can we use our existing P6 plan for 2025 work, and integrate with IFS. In that case, how would it map between the the work in the plan, and IFS.Advice much appreciated!

1 day ago

josephgDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Is there a test instance for 24R2

I would like to have a review of 24R2 version. Is there a test instance which I could have a look and test of the product?If not, is there a way to get a trial license to test the product to understand it better?

100

1 day ago

jdohertySidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Enable Push Notifications for MWO App

Can somebody tell me how I can enable this tick box for this app? It is read-only, even when logged into IFS as Admin. I am using Enterprise Edition Apps 10.Thank you.

398

1 day ago

TosohLBlumHero (Customer)

asked in Document Management (DocMan)

Document Acknowledgment

Is there a way to track a user acknowledging review of a new document revision? We store our procedures in Doc Management. When we revise a procedure, we need a method to track that users have been given the new procedure and have read it.We are in Apps 10 UPD9.

131

1 day ago

IFSRUNINNOVALSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS CONNECT

I have primarily worked on Data Migration Jobs and Workflows.IFSConnect is unfamiliar to me.Are there any documents or tutorials available that can help me achieve the following tasks?Read a file whose name always starts the same but ends with a different suffix (e.g., filename_timestamp). Process the file and populate either a custom or standard entity.thank’s in advance

172

1 day ago

NiralyaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Custom Perform Definition

Hi,We use the below perform definition for modelling and scheduling data set load <perform_initialize_ram_threesixty><perform_initialize_ds_threesixty>We have a requirement when we do update resource skill availability, the change should not go as a part of modelling load in <perform_initialize_ram_threesixty>The resource skill availability change must go as part of <perform_send_rota_data_to_dse>Do we have any possibility to restrict that from load

1 day ago

Andy HaminarivoDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

unlimited supply date

Explain unlimited supply date

201

1 day ago

yasirsardarDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS 10 on premises SFTP support

In custom screen we are trying to save attachments directly to FTP location via SFTP. we have IFS10 UPD 11 on premises.does IFS10 supports SFTP? in repository we don't find any option expect ftp. whereas most the FTP location like Microsoft azure supports SFTP (Secured) only.if SFTP is possible, how we can achieve that?

211

1 day ago

Chanu_YaziHero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Cannot unissued the SO because it is tied to PO that has been partially received

I have a shop order that I want to unissue, but I’m getting the following error. Furthermore, if I try to reverse the quantity shipped for an external operation, I’m encountering the following error.

110

1 day ago

preethi.a05Sidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

XML Mapping and Perform Definition Mapping

Hi,We have a requirement to create a record in address table through perform definition. For this we need to create an xml map, and the xml map should call the perform definition(custom MPM) and then it should store the data in FSM DB. How can we map this MPM to this API, so that from MPM it should store the data in the DB.

111

1 day ago

PIrelandSidekick (Employee)

asked in HCM (Human Capital Management, Payroll)

My Employees setup my be in error, please help

We’re trying to check that we’ve completed our organization structure and position access correctly, We have an employee to think is setup correctly but when we look at My Employees from the Lobby, the field is blank.Is there a setting that we’re missing that controls whether or not “I” can see my employees?Thank you

131

2 days ago

mariewillsonDo Gooder (Customer)

asked in Finance (Financials)

Tax Proposal Missing Tax Transactions - Always same tax code (IFS APPs 10)

Following a go live onto IFS Apps 10 for a part of our business that uses composite (mixed goods) tax codes we are experiencing issues with our Tax Proposal process. Due to the number of tax codes set up (approx 2000 codes ranging from UK0000 to UK2000) the standard UK Vat Return template (S089) was amended to use selection based on Tax Subgroups.Up until this point the tax proposal was completing and capturing all tax transactions for the period specified.Since this change and the increased number of transactions the tax proposal includes transactions up to UK0567 and then stops.This leaves all other tax transactions unconnected to a tax proposal. This happens regardless of the number of transactions (which varies from 58,000 to 143,000 per month). We are currently running monthly tax proposals. This stop at the same tax code has happened consistently for several months.We have checked:Tax codes are mapped to the relevant tax subgroups (Tax template field control) Tax codes are map

991

2 days ago

nurfatinDo Gooder (Customer)

asked in Supply Chain

Update not allowed after purchase order is created

Hi, I got this error message after I revised my PO. and want to update the PO. can someone advice me?appreciate if someone can help me. Thank you.

323

2 days ago

Himarshi GunathilakaDo Gooder (Partner)

asked in Finance (Financials)

Customer invoice with error - There are no voucher rows in current voucher.

Customer invoice is in printed status with the following error. This invoice is generated via a customer order & it has invoice lines.

120

2 days ago

AbdulHero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Project Budget consumption for Purchase Order generating for Shop Order outside operation

Dear experts,We are in the process to implement Project Budget (Forecast) functionality for one of our client who is in Project based manufacturing business.I understand that Project Budget functionality only controls Procurement related transactions against a pre-defined active budget, however, system is not checking Project budget for Purchase Order/Purchase Requisitions generating for outside operation on Shop Order releasing.Though, system properly updating Planned Committed Cost, Committed Cost for Shop Order but not updating Purchase Order related cost on project.Not sure whether I am missing some setup.@Marcel.Ausan @Buddhika Kurera @matt.watters

330

3 days ago

Nisha GuptaDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

IFS Error for Shop Employees

Hi all, can anyone help us to remove this warning message?Employees are not able to clock time in IFS. HR has already reviewed all pertinent fields, and we do not know what the issue is. Could you please assist?

161

3 days ago

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