Unanswered questions

HoiIndikWSidekick (Partner)

Object Connection Transformation doesn't work properly

Hi,I have setup an object connection transformation to transfer documents from Training Participant page to Training History page of the Employee file. I have tested the transformation and it didn’t show any errors but attachments are not moving automatically. Anything else I need to check here that I have missed? /Indika

354

3 days ago

dritterSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Order Material Lines - Manual Pegging to Internal POs (Distribution Order)

Hello, I’ve created a few distribution orders to move some parts from Site A to Site B. The multiple parts were all added to the same PO/CO and all looks good. On Site B, I can see the released PO and the lines are available on the register arrivals page. Of course, I cannot receive the lines until the customer order on Site A is delivered. That’s all fine, but when I try to peg material lines on a shop order at Site B, the corresponding lines from the released PO are not displayed. Is this intended behavior or am I missing a step somewhere? Thanks for your help,Dylan

3 days ago

duretteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Where should I put define.tem in git?

Where exactly should I put define.tem in a customer-solution git repo? If I understand the file's comment correctly, it looks like it belongs at \fndbas\template\fndbas\define.tem, but I know this file is ancient and goes way back to Harvest and probably before. Is this still correct? For example, these are the changes I'd like to make permanent:DEFINE ENABLE_ROWKEY = NDEFINE ENABLE_ROWKEY_HOURS = 0DEFINE CONVERT_LOB = NDEFINE JOB_QUEUE_PROCESSES = 30

110

3 days ago

Matt ReidyDo Gooder (Partner)

asked in Supply Chain

Shortage Notification not appearing on CO

Hi, I am currently having trouble with shortage handling in IFS Cloud. I’m trying to get the shortage notification to appear when I place a Customer Order in the scenario where there is no stock available to fulfill the order. I have enabled the Shortage Notification toggle on the Inventory Part and the Shortage Handling toggle on the Parameters for Supply Chain and Manufacturing page. I have checked to make sure there was no quantity on hand and also see the orders with shortages on the Handle Customer Order Shortages page. Is there anything I’m missing for this message to appear? Any help is appreciated!

353

3 days ago

Nisha GuptaDo Gooder (Partner)

asked in Supply Chain

We want to cancel the PO lines

Hi We'd like to cancel the lines of PO But, the shop order of this PO was closed, we can not cancel these PO lines. Please let us know how we can cancel the PO lines that shop order was closed.

131

3 days ago

duretteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

OpenJDKVersion in main_config.json

In IFS Cloud, in main_config.json, we have a setting Ifs.OpenJDKVersion. It’s set to 11.0.2 currently in the template file for 24.2.0, and every IFS Cloud version I have has specified that particular OpenJDK version going back to 21.2.4. The documentation says, "Must keep the Default value."OpenJDK 11.0.2 was released in January 2019. This old version has a very long list of vulnerabilities.The latest version in the 11 branch is now 11.0.25. What's the latest value of OpenJDKVersion I can set with IFS Cloud 24.2.0? If it’s not 11.0.25, can you share with me your impact assessments for the published vulnerabilities in the version you do recommend?

121

3 days ago

djohnsonDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS EE Chrome Extension Unsupported

We run IFS Apps 10 and have the IFS EE Link Handler Chrome extension installed on each computer. This morning, we’ve had users that are unable to get into IFS. If you go to the web store to view the extension, you’ll see the following error:This extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions.Has anyone else noticed this? Without this extension our 500 users will be unable to access the application. For reference, all computers noticing this issue are on the most recent Chrome version as of today and we have advised a reboot with no success - 131.0.6778.205.

161

3 days ago

DurgaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Request Timed out error- Datasets are not initializing

Hi All,we are receiving request time out error for all datasets verified fsm is communicating with port 8744 and also verified DB space but no issue in the db side not sure always getting request timed out error. Error:The request channel timed out while waiting for a reply after 00:00:59.9844121. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.Kindly suggest any solution for request timed out. Thanks,Durga

4 days ago

TopDeepaWSidekick (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

Migrating IFS Business Reports from Apps 10 to IFS Cloud

Hi All, I am planning to migrate IFS Business Reports created for Apps 10 to IFS Cloud. Here’s the process I followed so far:Downloaded all the reports from IFS Apps 10 and saved them on my computer. Opened the reports in IFS Business Reporter for Cloud and attempted to save them.However, I encountered the following error during this process:I would appreciate it if you could help me resolve this issue. Additionally, I would like to confirm if this approach for migrating reports is correct, or if there’s a better way to proceed.Thank you for your support!Deepal.

151

4 days ago

MartinFSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM6 App Params 'PROCESS_RETRY_DELAY' and 'PROCESS_RETRY_LIMIT'

Hi, We have an issue with Email notifications occasionally failing. Do the above app params allow it to retry sending emails? If so what is the correcr process name to use? also is the delay value in seconds? Thanks,

4 days ago

dritterSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Planning Network MRP - Share Purchased Parts

Hello, We have two sites, Site A and Site B set up in a planning network. Both sites A and B can purchase Part 1 from an external supplier. The Site A internal supplier is setup as a multi-site planned supplier for Part 1 on the internal Supplier for Purchase Part on Site B. If Site B has demand for Part 1 and has no on-hand quantity, the planning network MRP is creating a purchase requisition from the external supplier even though we have sufficient on-hand quantity at Site A to fulfil the demand at Site B.Is this standard behavior? Is there a way to change this to have the planning network MRP recognize the available stock in Site A and create an internal distribution order instead of an external purchase requisition? The external supplier is the primary supplier on both sites and should stay that way, but if stock is available at the other site, we’d like to use that rather than buying more. Thanks for your help,Dylan

160

4 days ago

paguinSidekick (Partner)

asked in IFS Cloud - New Customers

IFS Cloud No of lower environment on remote installation

Hello,wanted to check if there is any limitation of lower environment (Other than One Production)on remote installation/on premise Best RegardsPankaj

313

4 days ago

mduchaffDo Gooder (Customer)

asked in Finance (Financials)

Attribute does not exist for module PAYLED and Logial Unit PaymentWay for specified Company.

Hello,I’d like to add the payment method (payment way) “CCash” to all my companies. It already exists in the first one, but when I try to [copy to companies] this “Company Attribute Translations” in Financials > Payment Basic Data > Cash Book > Payment Methods > Company Attribute Translations I get the following error message :Value : PAYLED^PaymentWay^CCASH^frError message : ORA-20105: CompanyKeyLuTranslation.NOPROGATTR: Attribute CCASH does not exist for module PAYLED and Logial Unit PaymentWay for specified Company.I can’t figure out where to add this attribute in module an LU.Thanks for your help.

141

4 days ago

rosscortbDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS10 Connect Inbound

Hello,I created a small table in Dev and I have used postman and created a POST request and pushed some sample data into the table. Looking at the documentation(little confused by it), I can see that through IFS Connect there is Inbound for Routing Rules.In a real business scenario, do you know what steps are needed to allow us to receive data from a supplier via REST? ThanksRoss

325

4 days ago

enchbrDo Gooder (Employee)

asked in Support & Services FAQs and Help

clickonce

good morning, can you tell me why clickonce files are disappearing for no apparent reason?i'm using app9 on windows 10

4 days ago

Firdosh MalesariaSidekick (Customer)

asked in Alliance

implement checklist for country Nodes

Hello All,Currently we are using Astea Alliance Version 14 HF 29. Application is used across 6 countries but now we have requirement from 2 countries that they need checklist with one question and base on answer (Yes/No) we have 2 more question with text. We have implement the checklist for one country. We have mapped contracts for that checklist so that whenever any service order is created using that contract, checklist will be added to activity but now we have request from another country and they also need the same checklist but they want it base on Node. How can we configure it? We don’t have that option in Alliance.

363

4 days ago

caveman022Do Gooder (Customer)

asked in Supply Chain

Connecting shipment with package parts

I am receiving an error when trying to edit a customer order line that is released. It says cannot connect to shipment because all package components have been supplied by internal purchase direct supply. Any ideas? Seems to only happen for supply code pkg parts (package parts). We have shipments that are auto created when a customer order line is released. IFS app10

1107

4 days ago

K4uRegisCDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Certificate renewal

hello, I would like to know if there is another way to renew a TSL certificate used to access IFS without reinstalling the entire kubernetes cluster?

4 days ago

ArcSurajKDo Gooder (Partner)

asked in Upgrades & Updates

How to change IFS system user password in cloud 24R1

Hi Team, I have requirement to change all IFS system user password in cloud .could anyone Pls let me know the process/Steps .

193

4 days ago

joostartsDo Gooder (Customer)

asked in Forum FAQs & Help

Copy lobby page

I created a lobby page in a lower environment, but when I use the export ‘full format page’ and import that file in another environment, this gives issues. Not all data sources are copied and links are lost in the data elements. Anybody having the same issue?

100

4 days ago

bytsophanHero (Partner)

asked in Finance (Financials)

New Payment Format iso20022 pain.001.001.009

Hi We just received the message from a customer that certain Payment Institutes dont accept payment files with the Pain.001.001.003 anymore. will there be a new format available soon for Pain.001.001.009.?I know that Camt054 version 4 was released with update 15 app10

239014

4 days ago

indmlkSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

How to make NCR visible in Mobile work order MWO?

Can Mobile work order user see NCR in MWO?I have created a work task and attached a NCR in to a work task step.When the task is transferred to Mobile, can technician see the connected NCR in MWO. Do we need to setup any object connection setup in cloud? I cannot find any documentation around NCR visibility on MWO.I'm using IFS MWO for Maintenance.

233

4 days ago

SHAUN_KERSLAKEHero (Customer)

asked in Document Management (DocMan)

IFS Cloud - FTP to File Share - Change Docman Pointers

All,We are upgrading to IFS Cloud 23R2 (Remote) from Apps 10, where we have historically used FTP as a repository type. Since this is no longer supported, we are moving to File Share and use of a Windows share instead.We have manually moved the files from FTP to File Share.I am looking for guidance on what I need to do to change the "file pointer" in Docman as well as add some metadata used by File Storage please for all our existing documents?Does someone have a pre-existing script they would be willing to provide? Thanks in advanceShaun

53513

4 days ago

AngeloPavDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM6u16 Mobile - Selecting Initialise Device from Mobile Dashboarc

In IFS FSM6u16 - From within Mobile Dashboard, when I right click on a user and select “Initialise Device”, how long does that initialise device request last for..i.e. If I have mobile users who are not on shift but select to “Intialise Device”, how long does that request last for? Does it time out? We may have a revision of the design and want to force an initialisation of the app for all users. Some users will be off shift or on annual leave. Will the request remain indefinately?Many thanks, Angelo

256

4 days ago

scstusDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Can IFS Cloud be configured to work with Tableau reporting tool

Hi,A customer is using Tableau reporting tool and they are asking if Tableau can be configured to work with IFS Cloud. Has anyone setup Tableau to work with IFS Cloud? Scott

4 days ago

Page 3 / 25

Unanswered questions

Badges

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded