Unanswered questions

CindygcxDo Gooder (Customer)

Hi, is there a way to search by Customer Address ID in IFS? I could not find and area to search by Customer address ID to see where and what Customer records the same address ID reside in. Look forward to help.

232

4 days ago

KatherinePriceSidekick (Customer)

asked in Alliance

Can we change the default setting of the "Attach Report" toggle for sending emails in service orders?

Is it possible to change the default setting of the “Attach Report” toggle to OFF for sending an email from the Service Order module?

342

4 days ago

NerakYakDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud - "Delivery Not In Sequence", but it is!

Hi, all. We’re trying to move from 23.2 to 24. In the correct path, using the correct YAML files. .\installer.cmd --values E:\[CORRECT PATH]\ifscloud-values.yaml --values E:\[CORRECT PATH]ifs-cloud-24.1.0-paqara3-5.0.0-20240619T133210Z-success\InstallationFiles\solutionset.yaml --set dbinstaller.sysPassword=[CORRECT PASSWORD] We’re getting this error, but we’re definitely on 23.2. Has anyone experienced this? Why doesn’t the installer recognize the correct version? [Tue Jul 30 12:45:26 EDT 2024] - SEVERE: The delivery not in sequence! Last delivery installed is ifs-cloud-23.1.5-paqara3-2.0.0-20231103T130434Z but expected is ifs-cloud-23.2.2-paqara3-4.0.0-20240213T220018Z[Tue Jul 30 12:45:26 EDT 2024] - SEVERE: Validation failed. When I login to IFS, it definitely says we’re on 23.2. Ideas? Thanks!

1206

4 days ago

chajashHero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Aurena Work Report Page

Is there a way in aurena to view/print the work report page (service report)I have been looking everywhere and cannot find how to pull up the report...or reprint it once it is returned from the mobile device.

4 days ago

CindygcxDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

CUSTOMER BLANKET TO ORDER GENERATION

Is it possible to release a customer order from a blanket order to drive demand and ship? Current we have to enter a new CO and reduce the qty on the customer blanket order to keep track. We find this clunky and time consuming.

4 days ago

msurasky-priceSidekick (Customer)

asked in Data Migration

Excel Addin in IFS Cloud, "Result Column" Issue

I have a user on my team that, when opening an EXCEL_MIGRATION job on a spreadsheet, gets the results where the “Result Column” is created but left outside the Excel Table, like this: odd results from the user In spite of that, if I do exactly the same steps this executing, I end up with a table where the “Result Column” is included: it works for meAt first I thought something was wrong with the Job configuration, but having confirmed this cannot be replicated in my computer (and it also worked fine for a 3rd user who tried it...) I am more inclined to believe this is an Excel issue on this user’s machine. Has anybody experienced this behavior, and if so, can you tell me what can be causing this? Thanks!

250

5 days ago

jenjen0510Sidekick (Customer)

asked in Distribution (CRM, Commerce)

Create Picklist for Customer Orders

My company is upgrading from APP9 to Cloud. We’ve only found the Create Picklist for Customer Orders screen. Is there any screen or option to create picklist for customer order lines. We may have a customer order with 50 lines, all 50 are reserved, but we would only want to print the picklist for 25 of the lines. We’ve not found a way to print for specific customer order lines and avoid printing for the other 25 lines if they are on the same customer order.

7813

5 days ago

ConStephMDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

HM- IFS V10 Over Time and Flexibility in Time Registration

HelloFor a client in IFS V10, I’d like to put calendar with flexibility and Over time everyday. At the end of the week, if the sum of Attendance is the normal one, no over time if the sum is more than Attendance than it’s over time.For exemple, if the employee does 6am to 4 pm all the day, at the end of the week he as done 5 hours of over time. Whereas if he does 6am to 4pm Monday, and 7am to 3pm Tuesday, and the others 6am to 3 pm, at the end of the week he has done his attendance. Sorry for my English, hope someone can help me. Best regards

224

5 days ago

b.friedling.expleoDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SCIM configuration Azure vs IAM client

HiWe are facing an issue on 24R1 on user connection.We configured a Azure AD authentication with SCIM module. User creation settings are as follows, as recommended in technical documentation. However, at first connection, when user clicks on Log in with SSO Azure CFG, he is asked to modify his password. After that, user can connect both way : with SCIM by clicking on “Log in with...” and by filling Username/password. Does anyone has any ideas on what is wrong on our configuration ?Many thanks

120

5 days ago

DIMLLKSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to center align Logo in IFS Cloud

Hi All,Is there a way to center align the logo in IFS Cloud?Before the 24R2 update, the customer logo was displayed in the center. However, after the update, it has shifted to the left. We would like to adjust the alignment and center the logo in the application again.Could you please advise on how this can be achieved? Before upgrade to 24R2 After upgrade

362

5 days ago

romsarHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Event on delivery

Hello.On the shipment screen (url : ifsapf:frmShipment_Ext ), I would need to make an event when the user runs the deliver process to forbid the delivery when the total amount is less than a certain amount.How can I make such an event? I don’t even see what might be the triggered table.

447

5 days ago

FLESidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

24R1 - copy selected line doesnt exist in Posting Proposals

Hi all Seems in 24R1 that the copy selected rows is no more allowed in the Posting Proposal projection while still there for other screens. Did anyone encounter the same ? Is it a feature in 24R1 ? Thank you This is no more existing in the Posting Proposal projection (Lines or Posting Lines) : For example, copy selected row exists in Authorizer projection :

264

5 days ago

kmontoDo Gooder (Customer)

asked in Finance (Financials)

Separate Invoices for IPD Customer Order Lines from different Countries

Hello,We use the IPD (Intersite Purchase Direct) functionality on Customer Orders to ship product from another site to the customers directly. Some of our sites reside in different countries and we are getting requests from customers to have a separate invoices for shipments that come from sites in different countries.Example: Customer Order with 2 lines, Order is based in The Netherlands. The first line ships from The Netherlands, and the other line ships from the United States. After processing both lines and invoicing, the invoice contains information from the original customer order on the invoice with both lines present. We are looking to understand if 2 separate invoices can be generated given the situation above. Please let me know if you need any additional information or context. Thanks,Kyle

100

5 days ago

gexploreDo Gooder (Customer)

asked in Getting Started with IFS

How can I ensure that the table above and the mark text below it do not overlap when printed out?

In the report design in IFS, space has been allocated to prevent the table and text elements from overlapping. However, when the report is printed out, the elements still overlap. Is there a solution to this issue?

612

5 days ago

fengSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

About Release Update of IFS Cloud

Hi Team,We are performing a Release Update (24R2) on the Release Update Studio. However, if the update is left incomplete for some reason and remains unfinished until 2025, when the Cloud team releases version 25R1, would it be possible to skip the incomplete 24R2 update and directly perform a Release Update to 25R1? Or would it be impossible to perform the new Release Update (25R1) unless the incomplete Release Update (24R2) is either completed or reverted? Thanks! Best regards,Feng

150

5 days ago

jayoneil98Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Customer Order Lines- Site Security

Hello, I have a question. I noticed that on the CUSTOMER_ORDER_JOIN view that the SITE security was removed in IFS Cloud. This means that if a user can see all of the customer order lines even if they don’t belong to that particular site. I noticed that the site security was still available on other views (CUSTOMER_ORDER, SORDER_QUOTATION,PURCHASE_ORDER, etc.). I was wondering why was the site security removed from CUSTOMER_ORDER_JOIN (Customer Order Lines) in Cloud but other views kept it? Thank you.

243

5 days ago

PRODQSuperhero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Inconsistent Auto Close Shop Order

Is anyone experiencing issues with Shop Orders set to Auto Close intermittently not closing on Manual Receive?We have had a number of instances recently where this has occurred (resulting in a rather expensive assembly being received twice...)Early days of investigation currently but it doesn’t seem to be only one user/part/site and all bar two have Close Code of ‘Auto Close’We are on 23R1.10.Any feedback appreciated! ThanksLinda

110

5 days ago

jlblfrDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Page Designer - Association only works in English language ?

Hi,Done a Query Designer to retrieve Lot Quantities by Contract/Part. Added corresponding entity in InventoryPartHandling projection, create the Association with Contract/PartNo keys . Page Designer : Set datasource and binding Result : OK in english language After changing the language from English To French : No data is retrieved !!! If association is removed, data are retrieved, but, of course, not filtered according to Contract/PartNo.Is it an issue, or missing something ?In english : traces found no such traces in french best regards

254

5 days ago

pyakanDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

e-invoicing file format

Hi,Does the “Facture-X”, “UBL” and “CII” file format are managed by ifscloud for e-invoicing?thanks

2033

5 days ago

NicKhosDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Report Operation Time on future date

Hello Team,Our customer would like to report shop order operation time on future date.IFS is blocking him with this message : I kow that it’s possible to register project time in the future but it seems not to be possible on shop order operations.Thanks in advance

162

5 days ago

ethanfiggsDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Cannot create a new service location

In other cloud environments I have a create new button on this screen:I have looked through the permission sets and the projection LocationHandling is granted with the correct grants.Any ideas on what I could be missing here?Thanks in advance.

507

5 days ago

Oguz AltinDo Gooder (Employee)

asked in Assets (Asset Management)

Aurena Agent Timeout

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application - CMD(2): timeout in agentcall after 60000 msApplication - CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it?

162

5 days ago

Tomasz GrzebulaSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

What Version of Camunda and JavaScript Do We Use in Workflow/BPA?

What versions of Camunda and JavaScript are used in our Workflow/BPA? For example, one of my colleagues has noticed that the findIndex() method is not supported, while indexOf() works fine. Additionally, using let as an alternative to var doesn't seem to work, and const is not supported either.

614

5 days ago

Furkan ZenginSuperhero (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

Business Reporter Drill Down Not Navigating to IFS

Hello community,When trying to navigate to source from GL Balance Drill Down, it is trying to navigate to below path. I have read other posts on the community saying that BR system parameters must be set up with URL etc. However the parameter is removed from the page. I have read BR system parameters on the online documentation and it says basically the parameter is moved to system parameters and must be entered there.https://docs.ifs.com/techdocs/24r1/050_reporting/256_br_and_a/030_business_reporter/032_br_configuration/021_br_system_params/#url_navigation When I check the System Url parameter on the mentioned page the value is correct. Do you have any suggestion or alternative solution? The version is Cloud 24.1 Thanks

283

5 days ago

asif700056Do Gooder (Partner)

asked in Supply Chain

Can't Report Picking of picklist

When I am trying to report picking of pick list, I am facing this error, and I can’t figure out what’s causing the issue.

383

5 days ago

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