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Hi, I want to make changes api procedure(overtake). But, I get an error because of the global variable(Customer_Tax_Info_API.lu_name_). Kind regards.

Dear IFS Community   We have found that when users run “Order Reports” or other Built In reports, the “Created” data/time is always the server time, not the time representing the users locale. Where is this set to change the Report time to the users time zone? Thanks. David.  

Hello,   I want to park an order when a condition in the shop order operation is happening. Execute it directly generates a a mutation issue, so I need to execute the park action n the background.   For that, I have created the following code in a custom event: declare p0_ VARCHAR2(32000) := NULL; p1_ VARCHAR2(32000) := NULL; p2_ VARCHAR2(32000) := NULL; p3_ VARCHAR2(32000) := NULL; attr_ VARCHAR2(32000) := NULL;begin p0_ := '&NEW:ORDER_NO';p1_ := '&NEW:RELEASE_NO';p2_ := '&NEW:SEQUENCE_NO';p3_ := 'PARK_REASON'||chr(31)||'QUALITY'||chr(30)||'PARK_MRB_NO'||chr(31)||''||chr(30)||'PARK_CHANGE_ORD_NO'||chr(31)||''||chr(30)||'PARK_ORG_CODE'||chr(31)||''||chr(30)||'PARK_PERSON_ID'||chr(31)|| '#USER_ID#'||chr(30)||'PARK_LOCATION_NO'||chr(31)||''||chr(30)||'PARK_NOTE'||chr(31)||'Nota'||chr(30);Client_SYS.Clear_Attr(attr_);CLIENT_SYS.ADD_TO_ATTR('ORDER_NO_', p0_, attr_);CLIENT_SYS.ADD_TO_ATTR('RELEASE_NO_', p1_, attr_);CLIENT_SYS.ADD_TO_ATTR('SEQUENCE_NO_', p2_, attr_);CLIENT_SYS.AD

Hi, How do I make a shortcut to a specific tab. E.g. instead of going here:  I need to go here (same address):  

It has been noticed in a few setups where there has been performance issues with FSM that turning off the activity feed greatly improves performance. These cases have been where the activity feed is on its default settings as it was not being used. Is there a more elegant solution to prevent the excessive use of processing by the activity feed than just switching it off. Would it be considered to have the activity feed to require setup as well as being activated to ensure that systems do not end up with these default settings that appear to be resource hungry? Any other additional information on how the activity feed processes would also be helpful. Thanks in advance. Lee      

I am attempting to re-initialize a mobile device from the Mobile Dashboard screen (Mobile Dashboard > Right click on device >  “Initialize Device”) which works - the INIT messages gets pushed to the mobile device, the mobile device initializes and everything works until you log out. After logging out on the mobile app, when you try to log in next (using the same password as before initializing) the app says the password is invalid. No changes have been made to the person record, nothing done except “Initialize Device”

Hi   Have read the relased IFS Roadmap for IFS Products, one question that I don´t get a clear answer on is this: Is IFS 2020 R1 a new core release or should we see that as an “update” on IFS 10 ?   /Karl

I want to GRN an inventory part for same site, which is already a manufactured item.   Using IFS App 8

How to set Models and related components?

Hi! A different project within the organization is implementing Applications 10 (A10), an engagement which involves both an upgrade (from v8), reimplementation of some features and utilization of new features. That implementation project is pressed for time and has little capacity to help others. While I am on a different project that is supposed to consume Asset and Resource data from IFS and then write back status updates (e.g. equipment shutdown/upgrades with according workforce reservations during planned periods). We are on a different schedule and will have to specify high-level design BEFORE the other project are ready to contribute much. Our integration this shall happen programatically, i.e. via application-to-application/machine-to-machine (A2A/M2M), e.g. via API/ReST/JSON pattern.  Now my question is this: Where do I look to learn more about recommended approaches/discussions of design choices, please? Bst rgds from André T.  

When a task is committed in PSO, it is taking too long (sometime upto 15-20 min) to reflect in PSO.This has been a issue since day 1 of FSM and PSO implementation in TDC. Normally it takes around 3-4 min to reflect in PSO but after 2,3 days it is getting very slow (it is taking 15-20 min) that users are unable to work on and completely stand still condition coming for them and at the same time we are experiencing slowness in FSM also, then if we are restarting the gateway services and after that it is becoming normal again (it is taking 3-4 min) and FSM also becoming normal. So the story is that in general it is normal slow (3-4 min) but after 2, 3 days it is becoming abnormally slow (15-20 min). There is something happening in PSO services, which is giving this slowness and after the restart it is becoming normal again. We have priority 2 Incident running for this issue and as a workaround we have planned to restart the gateway service in every alternate day to improve the performance

I am new to FSM, can we create custom objects( custom fields etc ) in FSM?

if Quota functionality is available in IFS FSM?

We heard that it’s possible to notify our users with rolling text inside of IFS. Does anyone knows how this is enabled and can be used? I think the rolling text will be visible in the address field in Enterprise Explorer. (is this possible in Aurena as well?) Wants to notify users with info about upcoming updates, important actions, etc.

Hi, How to add Lobby Element Icon as pictured?   The example I want it to be  

Downloaded Touch Apps MWO Maintenance 10 onto Android machine.   Added the Redirect URL ifs-app.com.ifsworld.mwo10://app in IFS Middleware Server Admin Console   But still receive the following error: Somethin went wrong! Reference:  IDP-5RGrwta2bKzm Code: IDP_PROTOCOL_FLAW Message: Request failed to fulfil protocol requirements Information:  Invalid redirect URL

Dear All,   Does somebody know how to hide/unhide the screen from Navigator in IFS Aurena.    Thanks in advance!   BR, HA

I am interested in tracking user activity in my IFS8/Oracle 12c system. The type of information I am interested in is: When was a module or transaction last used? Which users are using which modules or executing which programs? What are the most frequently used modules or transactions? What modules have the highest CPU usage? When I query gv$session I can see the current users and what they are executing, but I am looking for historic data. I know this information might be available from Oracle OEM, but due to separation of duties, I do not have access to this tool.

Dear all,    I have the following error when authorizing a time dard day “ Unproceed days may not be authorized”  status of the card is Open  User has made 1 normal clock in and out and 1 pending clocking on that day Thank for your feedback. Regards

Query regarding the Print Agent log files. Does this file get archived and cleared down? What would you recommend?  

 I know that you can add a new adjustmnt_reasn in Code Tables,  but how does an adjustment_reasn get entered into the records on part_tranlog, is it only when a stock count is posted?     

Hi,   I have some quick reports created in IFS 10, and suddenly, one of them stopped exporting data to excel. Inside IFS, I can see the values I am querying, but in excel I get the “No data found!” message on the first cell.  Does anyone know what might be causing this sudden error and how to get around it?

Hi, I’m trying to figure out how to install IFS EE Extension for all users via ConfigMgr. From my testing I can’t get it to work then doing it in SYSTEM context. Has anyone found a solution for this?    When I do it manually (starting the ifseeextensioninstall.msi) with a user account that have admin rights on a machine, it works correctly. But there must be a solution where the user doesn't need to be local admin, right? Best regards/ Tobias Sandberg

We have recently begun developing reports in BA.  We have published several for our end users to run on demand, but when the reports open in Excel they are blank.  This only happened for the end users without the BA Excel Add-in installed.   No errors are received, they just get a blank excel spreadsheet.   It was my understanding that the end users would only require the Execution Server and obviously be granted access through their permission sets to see the reports. Is there another piece to this that we’re missing that would cause everything generated for end users to be blank? 

How do I determine which Projections I need to grant in order to give permission to do a function in Aurena?  For example, if I want to grant the “Report Time” function, how do I find the projections to grant?