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AP Invoices Posting Very Slow

  • Nov 24, 2020 3:04 PM UTC
  • 2 replies
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Do Gooder (Customer)
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Hi All,

 

We are experiencing a significant lag when processing accounts payable invoices. The issue is occurring when you RMB and select Posting Proposal. This step used to process very quickly, now it’s taking upwards of 6-10 minutes per invoice. Has anyone experienced this and was able to figure out why it was happening. It seems to be a database issue and we had our IT run a workaround supplied by IFS overnight and it didn’t work. Any help would be appreciated, this is really setting us back in processing invoices!!

 

Thanks,

Mike

Best answer by mess1153

Hi Kristen,

 

We were able to work with IFS to get this resolved.

 

 

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2 replies

KristenGastaldo
Superhero
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Hi Michael - Did you update the case to let support know the solution didn’t work? It’s good to get feedback from the community, but I’d continue to work with IFS on this.

Do Gooder (Customer)
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  • mess1153
  • Author
  • Do Gooder (Customer)
  • Answer
  • Jan 14, 2021 3:52 PM UTC

Hi Kristen,

 

We were able to work with IFS to get this resolved.

 

 

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