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We are trying to use the aging factoryin our version of PSO but between us and our implementation team, we are unsure if it is performing the way it should.we believe that if an SLA is missed, it should become more valuable from a points perspective.Could someone please outline exactly what is supposed to do and how it is supposed to work?Thanks in advance.  

Please kindly request experience of other airlines with regard to cycle count and Portable Device usage on actual stock taking i.e includes MANPOWER ,time to complete one cycle and cycle count plan is required for benchmarking and implementation.

Hello,On IFS V10.8;I found an useless situation on CRM. When i trying to create a customer from lead, customer created successfully but the lead is deleted with atteched documents somehow.When i analyze the BUSINESS_LEAD_API, i found  procedures as TRANSFER_ATTACHED_DOCUMENTS and REMOVE_LEAD but the transfer docs procedure is not work for me.Can u explain, why the leads are deleted when we try to convert to customer? Why the system working like this really i wonder.The other important question is, how can I find my valuable documents that I add to leads in the system?Best regards. 

Hi All,I’m trying to create a custom field that looks up the planner of a part (using INVENTORY_PART_API.Get_Planner_Buyer) where the company is always 1 and the part number is an other custom field in a custom logical unit I’ve created. Please see the image below: Here is the error I’m getting during validation: 

Hi,I’m working on displaying budget numbers to Department Managers in a lobby.Is there any standard way to limit who can access the budget like in Authorization Combination Rules or Authority Combinations ?Any ideas?

Hello everyone, How can I give permission for this window?  I’m using IFS9 

All of our prices are in CAD since we are Canadian company. If we have to bill a customer who’s bill to is listed as USD, then the pricing rules will not take effect due to the pricing rules listing only CAD. If we put the converted rate as USD, that will quickly go out of date with how quickly rates change.My question is: Does FSM have a way to convert it based on current exchange rate? or must it be set by whichever price is in the pricing rule?

Often times in our industry, we will need to requote an existing product to our customer. The Bid Estimate module does allow us to pull in the existing Inventory Part, which is great. However, I have noticed that if you do that, you cannot modify the Std Lot Size on the part. I’ve attempted to create a new Version and Revision, but I am still unable to change this. Often times we will change the Std Lot Size to give several cost options. Is there a way to accomplish this in IFS?    

Hi,In Quick Report, I have to get data FromDate to ToDate using a DateTime columnI used this:WHERE o.REAL_FINISHED BETWEEN TO_DATE('&From_dd/mm/yyyy','dd/mm/yyyy') AND TO_DATE('&To_dd/mm/yyyy','dd/mm/yyyy') I’m getting when we go to view report  It works fine When I export data I’m getting this error:  Excel Plugin Error: Undefined bind variable 'from_dd' in Excel fileAny idea how to sort this issue?

On FSM Mobile there is the “Stock Count” option on the menu.when opening it, it is a blank screen that will display a stock countwe know that the stock count is created and set up on the FSM Desktop client. What requirements are needed for the stock count to show up on that users mobile device?Once it shows up will they be able to perform the stock on their mobile device?

Hi,I am new in IFS system and I have huge implementations that involves many windows. Is there an option to export/import to migrate between many environments?Somebody that works with me told me that I need to replicate manually all my changes in each environment. It’s hard to believe, so anybody can help me?

HiI have created 3 new custom numeric fields, 2 will be manual entries and the 3rd I would like to add the numbers from the first 2 fields. Is this possible in Apps 8?If so does this need to be done via a custom event? Would be much appreciated if it is possible for some to send a screen shot of how. Below is a screen shot of the fields I am referring to, and the one circled is the field I want the calculation to appear. 

Hello all,we want to see the coordinator (authorize_code) of the external customer order in an inter-company process in the shipment-header of the supply site.I created the following three-step-logic which is working ok. But does anyone of you have a smarter way of finding the right coordinator? It is a bid of a mess I have to admit: CF$_C_COORD_PRCPL in supply_order_analysis:select authorize_code from customer_order where order_no in (select order_ref1 from supply_order_analysis where tree_id = :tree_id and node_id = '0') CF$_C_COORD_PRCPL_SPM_LINE in shipment_line_cfv:select CF$_C_COORD_PRCPL from supply_order_analysis_cfv where order_ref1 = :source_ref1 and order_ref2 = :SOURCE_REF2 and order_ref3 = :SOURCE_REF3 Cf$_C_Coord_prcpl_shp in shipment_cfvselect CF$_C_COORD_PRCPL_SPM_LINE from shipment_line_cfv where shipment_id = :shipment_id and rownum<=1 Is there even an API that I did not find so far?Any ideas to fetch the value in a smarter way? Thank you!BestMattis

We are considering to implement a (QR) scanning solution for QR invoices. We want to scan the QR code and automatically fill in the available information into the specific fields. Is there a standard solution for this? Do we have to use a specific interface instead of the data entry screen? Or is there any other easy way of implementing this?

how can i Priority  waiting ( background job ) execution use Application basics setup

 Hello, Can I set a size limit for added attachments in IFS 9/10? For example, if the file exceeds 1GB, the user will not be able to attach it.

In Company master How can i set Different customers using the same company name, use English or Japanese or other language ( Invoices,or other reports)in under screen  or other set up screen ? 

How can i set Permission with IFS screen control for user  (read only  or full control)For example    ------------------Read only Can searchbutCan't saveCan't newuse Permission set ?    How can i do it? 

We are having some users experience an issue where FSM is syncing photos from other users to their phone.One case had a user receive over 300 photos. There are no connections to either of these technicians from a person record or task (which is where the attachments are attached to)this has happened to 3 users, that we know of. Has this type of error been reported before?

Good morning,I’ll try to explain my problem best as I can  . I need to import my misc. parts data to a spectific project. My problem here is that I need for exemple my activity code and the person that seize has juste the activity ID. My question is: Can I put any kind of logic that allows me to fill out another cell based on the information seized?Exemple: When I seized my project and my activity ID, the cell acitivity code will be fill out automaticly.Let me know if you need more information Thanks,

hello, i need to create a custom Field  which gets me he current user in Ifs. that help me to identify  who create a part (in inventory Part) thank you.

Surveys conducted in IFS10 Survey module. I can't bring you why I chose it.I want IFS to see the login user survey.In summary.I want a user who opens IFS session to fill out the questionnaire on the home screen.How can I do it?

Hello, I am attempting to make it easier for Shop Floor users to understand when there is a material shortage on Shop Floor Workbench. Currently, on the materials tab, there is a red exclamation if a certain material is short. Is it possible to use conditional formatting to highlight that row to make the problem more visual? I have not seen a way or column on that tab where it could be setup. I’m assuming there is something that enables that status alert, but I cannot find the column to use for CF. Any help would be greatly appreciated. Thank you. 

I am trying to setup one of our environments to do some training with the Credit Card Interface. I have the documentation and have the Routing Address setup with the pilot info.   I’ve setup the Credit Card Gateway just like the documentation but I’m getting a “User Authentication Failed” message when I try to use one of the Credit Card numbers in the documentation.  Has anyone else successfully set this up?    We’re currently on Apps10 UPD6

Hi,I’m after a printed report.Once a report (in my case an invoice) has been printed I can find a table with it’s XML, but not the PDF document.What I would like to do, is to create a document of the report once it’s been printet.Is there a standard way to set that up or could it be done with code?