IFS Solutions

Hello,We have the following setup in Production: Galvanization is subcontracted, so we have configured a dedicated outside operation work center for galvanization and assigned it to the routing. Transportation to the subcontractor is also outsourced. We want to capture transportation costs against the manufactured parts, so we created a separate outside operation work center for transportation and added it to the routing as well. When a shop order is released, purchase requisitions are automatically generated for the transportation operation. Since multiple shop orders may be shipped together, we can consolidate several transportation requisitions into a single purchase order and use one transport service for all parts being sent to the subcontractor.The problem: Our transportation provider issues one invoice for a single transport service, regardless of the number of parts being transported.However, the purchase order generated from the routing contains transportation service lines

when I click the counter in the Lobby, it navigates to the Time Registration screen, but the page displays records for all employees.I need the page to automatically filter and display records only for the logged-in user based on their EmpNo.The EmpNo is already available in the Lobby data source. I am able to achieve the desired result by hardcoding the EmpNo in the URL, but we do not want to use hardcoded values.I also do not want to enable datasource condition in navigation because the Lobby data source contains complex business logic and multiple conditions that may not match the Time Registration page requirements.Therefore, I would like to know:Is it possible to dynamically pass URL the EmpNo from the Lobby data source (or from the logged-in user context) to the Time Registration page URL and use it as a filter, so that only the corresponding employee's records are displayed when the counter is clicked?

Hi, We are looking for a way to create a simple forecast and based on that plan the supplies. The version is IFS Cloud 25R2.The actual demands (COs) of the finished goods for next 3 months can be taken as firm, however the demands beyond that are unconfirmed so forecasts can be setup. There are components with long lead times so better start planning for those in advance, based on a forecast. It is understood that Master Scheduling functionalities would come handy in this. The main concern is, moving the business to plan using Master Scheduling is a considerable change of practice, and might not be feasible with the go-live plans at the moment. Do we have a way to simply enter a forecast in IFS Cloud (not using MS) and plan the rest using MRP ?

Buyer is unable to add additional line to the existing PO having the requisition.When searching for the PO to add to it does not show up. 

Hi together,we are currently in an Upgrade Project to 22R2 and we want to migrate Notes.We found the topic Job migration of Business Opportunity - Note issue | IFS Community but when we enter the method BUSINESS_OPPORTUNITY_API.Write_Note_ in the Method List of the Mig Job we get the following error. So we checked the API in PL/SQL Developer and saw that the datatype for rowid_ is ROWID. This seems wrong.Does anybody have the same issue? Do you know how to fix that error?Thanks in Advance for any help!Best regards,Andreas

I have a few questions regarding the tax-related settings. Could you please clarify the following points?1. Enterprise > Company > company > Tax Control Question 1: Is my understanding correct that enabling "Object level" under the General tab applies the tax code set in the item master upon order creation, while enabling "Address level" applies the tax code set in the customer record to the line items? Question 2: When both "Object level" and "Address level" are enabled, nothing is reflected in the line items upon creating a sales order. Does this mean we must choose only one of them? Question 3: If we are supposed to choose only one, why does the system not generate any error when both are enabled during setup? 2. Accounting rules > Tax > Tax calculation structure Question 1: What is the "Tax calculation structure" used for (what is its intended purpose)? Question 2: What changes or effects occur when we use this setting? Thank you for your help.

Hi All,In a Request task, Service Material Requisition is created when we add a Material demand.  When we use Inventory material, this Service Material Requisition is Closed automatically, after issuing the part.  However, when we purchased a material part (non-inventory) via Procurement Portal, this Service Material Requisition is not auto closing even after connected Purchase order is closed.  How this Service Material Requisition status change for non-inventory parts?TIA.

I’m currently working on a customer requirement which goes like this: they want to be able to interrupt a job as follows: technician starts job but then calls in sick and job cannot be completed by the same technician, so a new allocation for the remaining work should be done by PSO technician needs to leave current allocation for a more urgent job and the started job should either be rescheduled to the same technician, or allocated to a new technician additional context: client is not using MWO but their own mobile solution where they have the options of pausing/completing a job; they use IFS Cloud (NGSM Service Requests) as middleware between SAP & PSO. I tried two different approaches to fulfill their requirelents but I had no concrete outcome:As I tried to correlate their pause button in the mobile app with a potential trigger of incompletion status on PSO side, but then I realized that after changing the Work Assignment status to “Incomplete” in IFS Cloud, there no Follow-on j

When creating a Duplicate Check Rule for Customer Info (Name), and the algorithm as fuzzy with a sensitivity of (75), I can get duplicates for the word “Arco” but if I have duplicates of “Carolina” it doesn’t pick it up. Has anyone run into a scenario like this?         

Hi Experts,This is about Request Quotation not sure I am missing something here.Once a Request Quote is created I cannot edit the lines where this is possible in standard Service Quotation. It should be possible to edit lines in the Quote like adding more Discount, change Prices, invoicing Qty, adding more lines etc but I dont see this is possible in Request Quote compared to ServiceSee below that I cannot EDIT the line? But no Service Quote this is possible, we can add, Edit lines etc Is there a way we can update Request Quotation details, there should be right? Thanks,KM

Service delivery unit is not fetched from the object when a handover from case to request iscreated.Current status:When a request is created via Handover from case to request, the ServiceDelivery Unit gets the wrong value. The service delivery unit seems to fetch the default value instead of the current value from the object.Problem: The wrong service delivery unit is shown on the request.expected Correct Functionality: When a request is created via Handover from case to request, theservice delivery unit should be retrieved based on the value of the current object, samefunctionality as when you manually create a Request. 

HI all,We’re trying to get a list of deleted customer order lines (Not cancelled) on IFS. Is there a report on IFS that has this info?Also is it possible to stop users deleting order lines (remove delete functionality) and instead just cancelling them?We are on IFS Cloud.

Topic for reporting IFS Developer studio bugs

We are currently experiencing an issue in our shop order processing where an Operation Deviation Qty appears, even though:No over‑reporting took place No bypass quantity was reported No additional scrap was recorded at the affected operation All previous operations provided consistent and correct quantitiesThe deviation was created solely because the Operation Qty of a downstream operation was probably automatically reduced by the system, without any corresponding user action, feedback transaction, or log entry explaining this adjustment.As soon as the operator reported the correct Completed Qty, the system created a deviation. The downstream operation inherited the same reduced Operation Qty and continued to show the same deviation, even though the actual physical quantity was correct.Here are some process details: A prior operation reports 100 pcs, with 1 scrap, leaving 99 good pcs. → All data confirms the correct remaining quantity: 99 pcs. The next operation (let’s call it Operat

Hi,The service resource was never used. I don’t wand to hide or block this resource.The URL: main/ifsapplications/projection/v1/ResourceIndividualsHandling.svc/ResourceSet(ResourceSeq=6403)Method: POSTreturns:{    "error": {        "code": "DATABASE_ERROR",        "message": "Database error occurred. Contact administrator.",        "details": [            {                "code": 20116,                "message": "ORA-20116: Resource.CONSTRAINT: The Resource \"6403\" is used by 592 rows in another object (Resource Base Schedule)."            }        ]    }}Which API-Call do I have to use to remove the entries in Resource Base Schedule? Best RegardsMichael

HelloI want to prevent all users from export data at all for any pageI can’t find any command related toPlease Advise.Thanks.  

Hello,  We recently received an advisory from IFS relating to a vulnerability in the ‘forgot password’ function (CVE-2026-18963) - https://support.ifs.com/csm?id=kb_article_view&sys_kb_id=0e7c67922bc347507377f6bcf291bf11&table=kb_knowledge&sysparm_article=KB0100589.  I have applied the mitigation script to our test environment without issue - but I have one question before processing further. Does anyone know if the mitigation fix is permanent or is undone every time the IFSIAM pod is recreated (which I believe is done every time the middle tier is restarted with mtctl)?  Thanks, Joe

Hello, when generating our UBL file, the PayeeFinancialAccount tag in the PaymentMeans category does not appear. We do have a value for the PaymentMeansCode tag.Could you please tell me where the informations for the tags contained in PayeeFinancialAccount should be entered? We are in 25R2 SU9 Thank you

Hi All.How to Add workask Subtask in Prepare WorkOrder Screen IFSCloud.I need the same as we have in Apps10. It’s like a 360 Workorder and task screen.We have lots of workorders that there are a lot of worktask in the same WO, in this way, the user does not need to open each task individually.I could not find the tab lists in page designer. 

Hi, I am trying to create a quick report and encountered a expected JSON error so tried with a simple select statement and still receive the same error in 25R2 instance Did anyone face this issue? If so please let us know how we can resolve this 

Hello IFS Team,we are currently implementing Microsoft Entra ID (Azure AD) user and group provisioning for IFS Cloud using the SCIM interface.Our environment is operated as a managed service in Microsoft Azure. Each customer has its own Microsoft Entra tenant, while the IFS Cloud environment is hosted in a separate managed Azure tenant operated by us.During our design phase, we identified that the standard Microsoft Entra SCIM provisioning service typically requires the SCIM endpoint to be reachable by Microsoft's cloud-based provisioning service via public IP addresses. Microsoft also provides an alternative architecture based on the Microsoft Entra Provisioning Agent, which allows provisioning to SCIM-enabled applications located in private networks without exposing the SCIM endpoint to the Internet.We would like to understand whether the IFS Cloud SCIM implementation supports this scenario.Could you please confirm the following:Does IFS Cloud support SCIM provisioning through the Mi

Hi everyone,I'm currently configuring a Maintenance Survey (eForm) in IFS Cloud, to be used through the IFS MWO Service mobile app.I would like to know if there's any native way to capture the technician's GPS coordinates (latitude and longitude) at the moment they: Fill out a specific field, or Take a photo through the eForm. I've already enabled GPS permissions for the application and for the user in the Mobile Apps Administration panel.Is there any method or best practice to store the location automatically in the form responses (via metadata, script, or system field)?Any official documentation or workaround would be really helpful.Thanks in advance!

Hi everyone,We are experiencing an issue with the Create Standard Part from Configuration functionality for a Multi-Level CTO structure and would like to know if others have encountered the same behavior and how that was solved. When creating a Standard Part from a completed/excisting configuration, the system appears to include all configured components in the structure, rather than only the components that belong to the evaluated configuration.We observe the following behavior:If "Use Configuration Description as Part Description" is selected, only some components receive a value in New Part Description. When proceeding to the next step, the process fails with the error: If "Use Configuration Description as Part Description" is not selected, the system appears to generate descriptions for all configured components, including components that should not belong to the selected configuration.Because of this, it looks as if components excluded by the configuration rules are still being in

NGSM Demystified  describes changes and additional capabilities related to Service Management (NGSM) in IFS Cloud 26R1. People with experience in 25R2 should focus on chapters marked with 26R1☀️ and 26R1↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.Features that rely on AI are marked with ✨.IFS Cloud newcomers will also find explanations of some common platform capabilities. If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates. For the first time I had to zip the document as it exceeded the attachment size limit. 358 pages cover:Terminology Getting Started IFS.ai Copilot 2.0 for Service Request Management Bundle Tasks Request Contracts Service Organizations, Access Groups, and Resources Service Contractor Management SLA Management Service Catalog and Standard Tasks Service Commercial Rules for Pricing and Costing Recurring Services Service Campaigns Service Projects Lo

hi folks, My sales contract looks like this & it is in “Submitted” status. I want to move this to “Certified” status but without entering the Certified Work values manually.  So I click on the Certify command. Based on this Information message, I am expecting the Work Values to be copied to Certified Work values.  Instead, I get the below error message. I am a bit confused and don’t understand why this happens. Can someone please explain this to me?  Of course I can manually enter the Certified Work values for each line item and certify the AFP. But I want to find a way to get this done without having to manually enter Certified Work for multiple line items.  Thank you,Ashani