IFS Solutions

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Create a new record when starting the IFS page

Hello everyone,I'd like to know if it's possible to create a new record when starting an IFS screen.That is, to automatically click on the "+" to create a new record.In APPS10, we had the possibility to act on the behavior : Is this still the case? Thanks in advance.

1024

10 days ago

mislamDo Gooder (Customer)

asked in Document Management (DocMan)

How to give permission of Work Assignment Information tree view to general user

HiI am having a problem give permission of “Work Assignment Information” tree view to general users. This tree view is under the window My Task ( under Service and Maintenance module, attached ) in IFSAPP10. I have already checked both presentation objects and Database objects in the permission set window but unable to find anything related with the text of tree view menu, so, unable to give permission from permission window. The users I am trying to give permission can access My Work window. Thank you

748

10 days ago

Ashni NayantharaSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Inventory reservation on LIFO and FIFO

Hi Team,System can be defined to reserve stocks based on FIFO (Priority Earliest Date setting) basis. Yet I am still not sure how system can be configured to handle the reservation process with LIFO. Any expert feedback on this?

809

10 days ago

b.friedling.expleoDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Job Status - Working

HiWe are facing an issue on our new instance CFG. We cannot print any document. In the Report Application Messages, Print Job are stuck with status Working. I tried to create a new queue and move some jobs to this queue, with same results. I also tried to stop and start all queues…Have anyone seen the same problem ? Many thanksBenoit

919

10 days ago

RAQVVAIDYADo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

TOM TOM Connectivity in IFS Cloud

One of our customer is looking to use TOM TOM for GIS integration for Field force enablement and Unit location visualization inside IFS Cloud in Dispatch Console Map.Please Note: They are currently not using PSO.While we understand ESRI and Google maps is what IFS gives out of the BOX, is there any option to connect using TOM TOM without customization, or do we have any connector via which it can be done directly on IFS Cloud?

213

11 days ago

AndyWDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Aurena shop order work guideline with qualification

Hi,When running Apps 10 I have qualification profiles assigned against routing work guidelines based on employee competencies. I need the work guidelines signed off by a suitably qualified employee. This all works fine in Enterprise Explorer from the shop floor workbench when signed in as an employee, however in Aurena there does not appear to be any work guideline functionality on the shop floor workbench, so that if I was to use the shop order work guideline screen, this does not allow me to enter as an employee and so bypasses qualification requirements.Has anyone had any success in using qualification profiles on work guidelines in Aurena, if so how? Or is this just missing functionality in Aurena? ThanksAndy

1364

11 days ago

Hashane BolonneSidekick (Employee)

asked in Supply Chain

Error when adding lines that are connected to a Customer Agreement but not a Sales Price List

Issue: We are receiving an error when saving a new line on a Customer Order that is pulling the price from a Customer Agreement if there is not a Sales Price List also connected to the Customer for that part. We would expect to be able to add and save the line since the price is valid for the Customer Agreement.We previously were able to enter a new line for a part that is on a Customer Agreement even if the part is not on a Price List that is connected to that Customer. This is generated in the clients environment

180

11 days ago

FabriceSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Multiple versions of an IFS REST API

Hi,I have an Apps10 integration project involving several interconnected applications, and IFS is one of them. The interfaces use REST APIs.As part of the deployment of these interfaces, I have a request to manage versions of the REST APIs so that they can identify the version number of the interface in the url and activate one or the other.Has anyone ever had to manage different versions in an IFS API? Is there a way to do it?for example :<url>/main/ifsapplications/projection/v1/CommissionReceiverGroupsHandling.svc/CommissionReceiverGroups<url>/main/ifsapplications/projection/v2/CommissionReceiverGroupsHandling.svc/CommissionReceiverGroups<url>/main/ifsapplications/projection/v2.1/CommissionReceiverGroupsHandling.svc/CommissionReceiverGroupsThank youFabrice

181

11 days ago

AddJonasSDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project Deliverables - Shipment Address

We have run into an issue that I would like to bring up in the community. It could be that we have missed a piece of existing functionality or we might face a gap that we have to navigate around somehow.We are using Project Deliverables to design a number of products to be shipped to the customer project site (new address for every project). There are multiple shipments created for a project, up to 40 deliveries (shipments) is not uncommon. I was expecting that a Project Address could be used to define the shipment address. When looking closer at the project address it is our understanding that it only defines the delivery address for purchase orders.If our finding above is correct the first thought is to create a customer address of type Delivery. This is of course possible. However we can’t find anywhere we can set-up what delivery address to use for the Project/Project Deliverables. The only place we have found so far is to create a shipment plan and change the delivery address. But

240

11 days ago

Jan-RuneDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Passing a parameter to a quick report from a lobby element silently

Hi!I have been attempting to pass a couple of parameters to a quick report via a lobby element, but I need this to happen without the Quick Report Query prompt where the user has to press “OK”. In other word, is it possible to pass the parameters silently/suppress the window prompt? For context: I am making ~20 quick reports that are all based off of the same logic.Simplified query below:“Select * from ifsapp.absence_registration where absence_type_id = “X” having sum(abs_duration)>Y”and instead of having to copy/paste this to 20 different reports, changing these 2 variables and making it a nightmare to maintain if any changes were to happen, I’d like to have one report where I simply pass these 2 variables via the lobby elements navigation url doing the following: Changing the query to: Select * from ifsapp.absence_registration where absence_type_id = ‘&ABSENCE_TYPE_ID’ having sum(abs_duration)>’&ABS_DURATION’and in the lobby element I am then using the URL of:ifsrep:qr

210

11 days ago

AntonioInfoConsultingSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Failed Emails

In IFS Cloud 24R1,If an email has been transmitted e.g : a Purchase Order and failed due to an invalid email address.On which screen in IFS can we check the failed email transmissions and the reason for the failure ?

241

11 days ago

TWIMLKDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to pass lobby parameters from IFS CLOUD to FSM Lobby?

Hi All, Currently we are trying to develop a navigating option between IFS cloud and FSM lobbies. To achieve the desired objective we need to pass parameters used in IFS lobby to the FSM lobby parameters through the link.For example, if we have a customer lobby in IFS with customer ID as the parameter value. Once the user links on the navigator link on IFS Cloud lobby, it currently navigates to the relevant FSM lobby page. However, expectation is to pass the customer ID also to the FSM lobby parameters and show the filtered customer information from FSM side.

280

11 days ago

anafilipapnDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

XML - How to perform an Error Message

Hi there,I'm trying to create an XML Business Rule in which I basically want to validate whether a user has a specific role in their set of roles and, if so, an error type message translation is run. Does anyone know if it's possible to write an XML code to run an already defined message translation or, alternatively, how to write an XML code to perform an error message?

375

11 days ago

ZGSALANBALDODo Gooder (Customer)

asked in Finance (Financials)

Payment term due date calculation business day

How to set up payment terms to consider only business days in the calculation of the payment due date?

190

11 days ago

rishi.guptaDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Assigned task are not appearing in mobile application as a job

Step1 : We have created a new workflow in fsm for sample application.step2: we have created a new task type for the workflow.step 3: when we are going to assign a task (with newly created task type) to user that is not reflecting inside the mobile application in job screen. step 4: Inside this new workflow if we assign task (with pre-existing task type) to user then its work fine. Could you Please help us to resolve this issue as we are mentioned in step 3..

262

11 days ago

audreySSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Outside work center

Hello,I need help to correctly set the deadlines in subcontracting, I was in V9 we had this problem and I do not see any improvement on the 23r1. I created an external load item and attached a calendar to it, telling it 1 day = 60mm so that I could talk in days but not in hours for subcontracting. I don't know if there's a simpler way of setting this up.The problem with what I'm doing is that when the subcontracting operation is in progress, if I recalibrate my production order, it doesn't recalibrate the external operation dates correctly. Translated with DeepL.com (free version) as long as the external operation is in Released status, the recalibration takes the 10-day delay into accountRemaining Machine Time is set to 10I have sent my production order to subcontractors and my operation has been placed in work-in-progress.the Remaining Machine Time field is set to 0 and this poses a problem because if I reset it takes this data and as there is 0 it does not correctly reset my phase.

814

11 days ago

bdoucetteSuperhero (Customer)

asked in Document Management (DocMan)

Aurena Agent issue

Hello, We currently have an ongoing issue for some users regarding the Aurena Agent. Some users report that they cannot upload or download files due to the following error.- EdmFile.The "EDM File" has already been removed by another user.- Something went wrong when uploading the file using the Aurena Agent. Error message: Missing or empty mandatory parameter: odataWe have added the correct permissions to said users and have confirmed that the users have installed the .msi file and the chrome extension correctly.Any and all advise would be greatly appreciated.Thanks,Bryan

42612

11 days ago

BillatREMSidekick (Customer)

asked in Distribution (CRM, Commerce)

CLOUD Custom field LOV based on a table in a different entity

I would like to add a Brand field to the PartCatalog Entity, and I would like the user to select from a list of values in the ServiceBrand Entity. In App10, we currently use an enumeration field but since there is a native brand field in the Request Management area, we prefer to use the native table.When I try to add a field to the PartCatalog entity, I am unable to reference the ServiceBrand Entity.Any suggestions?

11 days ago

Aleksandra W.Sidekick (Employee)

asked in Assets (Asset Management)

Changing part no under serial object

Hi, It is possible to change part number assigned to a serial object? Regards,Aleksandra

1273

11 days ago

hreavisDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Business Lead "Duplicate Lead" Flag Not Checked

When I duplicate a lead and save it with the exact same name and association no, the “Duplicate Lead” box is not getting checked.When I click Save, I do get a pop-up notification asking if I want to view the duplicate.How can we get the “Duplicate Lead” box to be checked? Is there additional setup needed or criteria we are missing? We have tried this in both Aurena and IEE. Below is our current setup for the Duplicate check Action Setup and Duplicate Check Rule:

294

11 days ago

tparrettDo Gooder (Customer)

asked in Finance (Financials)

Error in Deleting an Account Group

I get the following error when trying to delete and accounting group. What setup is this tied to that is preventing this?

292

11 days ago

bdoucetteSuperhero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to Copy a Service Quotation?

Hello, I’d like to copy a service quotation. How might I go about doing this? I see that Sales Quotations and Customer Orders have a copy button and page, would I need to create a new page and projection to accomplish this?Thanks,Bryan

803

11 days ago

JannetteCHero (Customer)

asked in Data Migration

Data migration to a custom field using a custom logical unit

Hi, I am trying to migrate some data into my new custom field. The custom field is based on a custom logical unit which is referenced.I keep getting the error key violated - I have worked out that the issue is that the custom field _DB column is looking for the obj key or obj id from the custom logical unit - how do I get that please ? Thanks

301

11 days ago

Dave ADo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Use of ECM for EPD / NPD in a food business

Hi,We’re evaluating systems to help manage EPD & NPD for our products (Bulk Cheese & Whey Powders). One option is to use Engineering Change Management in our IFS Apps 10 system. (We’re moving to Cloud in 2027)Does anyone use ECM for this in a food business and would be willing to show us how they use it? Ideally in Apps 10 or in Cloud Many thanksDave

110

11 days ago

prabha.ruberuSidekick (Partner)

asked in Finance (Financials)

Clarification on "Use Default Payment Method for Installments" Functionality

Hi teamI would like to understand the functionality behind the “Use Default Payment Method for Installments” option under the Supplier/Payment Tab.I know that when this toggle is enabled, the default payment method is updated in the supplier invoice or installment plan. However, my question is:When this toggle is enabled, is there a limitation that restricts payments to the default payment method only?I have the following scenario:The above toggle is enabled for the supplier. The supplier’s default payment method is ACH, but CHK is also connected. I hve created an invoice so the payment method in installment plan is ACH Create the payment proposal and the Payment method % -So my invoice is included to the payment proposal But when I try to create the payment order for the payment method CHK,I get below errorI noticed that I can make a payment using CHK if I disable the “Use Default Payment Method for Installments” toggle under the supplier.Could you explain why the system restricts me

324

11 days ago

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