Hi, I’m having the issue that i’m not seeing live locations of the Mwo app on the dispatch console map.The task is on route and receiving gps a gps location in the mobile app user details log screen in status Follow. when i press the resouce and click the button show on map, the live location is not shown on the dispatch console map. @Alexander Heinze My live location should be in in the red circle and the request task is at the orange pinApplication service update: 25.2.3Framework service update: 25.2.3IFS Cloud Web version: 25.2.3.20260207051844.0IFS Client Services version: 25.2.3.20260205031834.0IFS Client Notification version: 25.2.3.20260205031032.0IFS Chat version:IFS OData provider version: 25.2.3.20260204010716.0

Question

Dispatch console gps tracking not working

+6

Hi,

I’m having the issue that i’m not seeing live locations of the Mwo app on the dispatch console map.

The task is on route and receiving gps a gps location in the mobile app user details log screen in status Follow.

when i press the resouce and click the button show on map, the live location is not shown on the dispatch console map.

@Alexander Heinze

Application service update: 25.2.3

Framework service update: 25.2.3

IFS Cloud Web version: 25.2.3.20260207051844.0

IFS Client Services version: 25.2.3.20260205031834.0

IFS Client Notification version: 25.2.3.20260205031032.0

IFS Chat version:

IFS OData provider version: 25.2.3.20260204010716.0

+6

+25

I’m seeing the same issue on my 25.2.3 instance, so likely a bug worth filing a ticket.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.

+6

Hi,
Thanks for the response !

I will create a ticket foe this issue.

Kind Regards,