IFS Solutions

mmossSidekick (Customer)

I have an automated process to create Serials From Inventory after a shop order is complete. Sometimes when there is a mistake in the shop order we need to unreceive it but it requires me to Remove the Serial from Manage Serial Structure. I get this error when using Aurena but I do not get an error when using IEE. Any insights?

130

7 days ago

rkurfman.vibDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Get Shortcuts back after selecting Restore Shortcuts

Is there a way to get shortcuts back after a user has selected the Restore Shortcuts option?

7 days ago

nija.ntDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Application messages failed with error "Exception while sending data Caused by: java.net.ConnectException: Connection timed out: connect"

Dear Team,I am currently working on invoking a REST endpoint via REST SENDER1 for an APPS 10 customer. However, the application message consistently remains in the "Waiting" state, and the following error is generated:Exception while sending data Caused by: java.net.ConnectException: Connection timed out: connect The customer is operating on UPD Level 20. I have reviewed several related posts in the community and followed the suggested steps, including manually suspending and restarting the application message, but without success.This issue occurs for both the event action type "REST Call" and when invoked via the plsql_rest_sender_API.I would appreciate any guidance or suggestions on how to resolve this issue.Thank you in advance for your assistance.Best regards,Nija

271

7 days ago

leadingzerosSidekick (Customer)

asked in Supply Chain

PaceJet Background Job Issue Post-Upgrade

Hello IFS Community, We’ve encountered an issue in our environments that we wanted to raise here to see if anyone else has experienced something similar. After each release update, we’ve noticed a particular background job related to PaceJet becoming active. The database tasks is FRTINT Process Shipments at Pacejet. This job runs once every minute. To manage this, we’ve been turning it off manually, but it seems like a more sustainable solution would be for this job to remain off by default in the upgrade scripts unless explicitly required. We first observed this behavior after accepting 23R1, but it has presented after 23R2 and 241. Has anyone else come across this issue? If so, how have you handled it, and have you been able to work with IFS to implement a more permanent resolution? Looking forward to hearing your thoughts and experiences. Thanks in advance,

203

7 days ago

dkjensenDo Gooder (Customer)

asked in Finance (Financials)

Migration Tool for Manual Match Trans action Bank Reconciliation

We are working to get to a point of using the IFS Bank Reconciliation, but need to mass update existing transactions from the past several years. (Reconciliation was done via spreadsheet outside of IFS)I am able to pull the data into the Migration tool, updated the Matched field only, but when I try to validate or execute I get the following error: Field [IDENTITY] in Payment Transaction may not be modified.We are not changing the Identity field, is there something that can be done to make this work?

100

7 days ago

paul harland

posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Ability to schedule a BPA Workflow

There are a few scenarios where we would want to schedule a workflow to run periodically.One in particular - Where the users have an LTU, they cannot do much with a workflow due to the limitations on the permission set. The workaround i have to use is to “schedule the BPA”, so that it runs as a different user with high privileges. As long as we have the LTU concept, we are going to have to do this to solve customer requirements.So, it would be good to have a proper approach to support scheduling a BPA. Currently we have to mess around setting up a dummy migration job so that we can use the job scheduler there. This is confusing to customers, looks pretty unprofessional and introduces a lot of baggage such as the need to import/export migration jobs.It would be quite straightforward to enable scheduling a BPA via Scheduled tasks. The method bpa_sys.register_async_bpa would work fine, but is not considered “schedulable” because the package ends in _sys, not _api. So it is not possi

320

7 days ago

Elath De SilvaHero (Employee)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Change management can be achieved with SoW Production, however, this does not allow you to update the Sales Contract by Contract Item.

Schedule of work estimate change management - We would like to use SoWE for change management as this requires a greater level of detail than that in the Sales Contract. The customer has a very specific need for presenting invoices which does not align with the detail in the SoWE. I am aware that change management can be achieved with SoW Production, however, this does not allow you to update the Sales Contract by Contract Item. It seems that at this point, it can only be done if the Sales Contract is set to ‘Contract Change Order Change Capturing Level = Cost or Revenue Element’Could anyone explain this behavior?

7 days ago

athasankaSidekick (Customer)

asked in Distribution (CRM, Commerce)

Outlook and CRM/SRM add-in

Hi,Many of our users who are attempting to use the CRM/SRM add-in outlook face the issue with it keep loading forever. For other users, it loads up fast. Has anyone faced this before? TIA

842

7 days ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Problem when using the FndStreamMessages EntitySet of the StreamSubscriptions projection

Hello everyone,I would like to send a stream message using the "StreamSubscriptions" projection and the "FndStreamMessages" EntitySet.By doing some tests with Postman, I can send a stream message perfectly but...It only works when I send a message with - Sender : IFSAPP- Recipient: IFSAPPor - Sender: IFS user- Recipient: IFSAPPOn the other hand, if I try to send a flow message with :- Sender: IFSAPP (or IFS user).- Recipient: IFS user.I get this error when running my web service:For information, here is what it has in the body when the error appears (of course the user exists):{"FromUser": "TBO","ToUser": "TBO","Message": "Test","Header": "Test","Visible": true,"StreamType": "General","Read": false,"FollowUpCreated": null,"Url": null,"Notes": null,"LuName": null,"Reference": null,"ReferencedObjkey": null,"WebUrl": null,"ItemId": null}Do you have any idea?Thanks in advance,

1805

7 days ago

TopMalinGSidekick (Partner)

asked in Finance (Financials)

Aging in Customer Statement of Accounts

Hi All,Is there any setting in IFS Application to pre-define the Aging Periods which we have show below without filling it manually when executing report? Regards,MalinG

633

7 days ago

KennethPDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

PMRP Netting and Barcode IDs

If you’re using the Barcode ID functionality when receiving goods, and also use automatic netting between activities, the barcode ID will become useless the moment the quantity in stock is moved either from standard inventory to a project activity or between project activities. This is since the Barcode ID will have a connection also to the project activity where the part was bought or made.Any ideas on a solution to this problem? Re-labeling is difficult since the netting is done automatically. And I cannot see any way to make the Barcode ID functionality ignore the activity seq key, e g when using WaDaCo. Updating the Barcode ID when the netting is done also seems a bit problematic - maybe not the whole quantity is moved etc.

7 days ago

SPSDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Values from IAL are not appearing in the Crystal Report when executed from the IFS Client (IFS Cloud)

Hello Everyone,I created an IAL using the IFS Object page in IFS Cloud and granted access to IFSPRINT. I added a field from this IAL to a Crystal Report. When I preview the report in Crystal Reports, all values are displayed correctly. However, when I run the report from the IFS Client, the values from the IAL do not appearIs there any reason why this is happening?Kind Regards,Sandun

7 days ago

Alexander HeinzeSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hierarchical custom LoVs in IFS Cloud

Question to the configuration and framework gurus: Is it possible to configure hierarchical LoVs using custom fields? We often see this use case in failure trees, where up to 5 fields are populated to categorize a problem (and potentially present suggested solutions).For example, in Field1 you can choose 1, 2, 3. When you select 1, Field2 offers 1.1, 1.2, 1.3. When you select 1.3, Field3 offers 1.3.1, 1.3.2, 1.3.3, etc. You get the idea. 😁In Structured Failure Management we have a 3-level tree, so somehow it seems to be possible, but ideally I’m looking for a solution that works in Page Designer.Appreciate your help.

678

7 days ago

BawLakshBDo Gooder (Partner)

asked in Data Migration

Delete data from data integration

Hello, I would like to know whether there is a functionality to “delete” data by using data migration:Let me explain:Data has been integrated in IFS using data migrationThe client wants to delete and update a new list of data. Is it possible to “delete” data by using data migration. Thanking you for your feedback.

9510

7 days ago

BvTDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

AD error when add a user to an user group.

Cloud 24R1: We get an error when we add an user to an user group in AD. Still the user is in IFS added to the user group. Steps taken:create a new user in AD and sync to IFS → works greatcreate a new user group in AD and sync to IFS → works greatAdd the user to user group in AD and sync to IFS → in IFS the user is added to the user group but in AD we get and error message:StatusCode: InternalServerError Message: Processing of the HTTP request resulted in an exception. Please see the HTTP response returned by the 'Response' property of this exception for details. Web Response: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"detail":"null","status":"500"}. This operation was retried 1 times. It will be retried again after this date: 2024-10-08T15:59:31.9082055Z UTC. Any idea what is causing the error and how we can resolve the error message? Any help is greatly appreciated!

323

7 days ago

romsarHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Event on delivery

Hello.On the shipment screen (url : ifsapf:frmShipment_Ext ), I would need to make an event when the user runs the deliver process to forbid the delivery when the total amount is less than a certain amount.How can I make such an event? I don’t even see what might be the triggered table.

294

7 days ago

Shahriar713Do Gooder (Customer)

asked in Finance (Financials)

Credit Card Processing

Hi,Does IFS have a dedicated screen to automatically match Credit Card transactions to expenses? Similar to Automatic Transaction Matching for bank reconciliation. I'd be grateful if someone can briefly share the end-end credit card process from Credit Card statement upload to matching expenses. Best,Shah

222

7 days ago

Sarfraz HussainDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Expenses - Unable to Authorise

Occasionally, the Authoriser is unable to authoriser an Expense Sheet as the error below appears. The Pattern for when this appears, seems to be if the Employee has deleted an expense line, or other changes made such as Changed of Cost, Project or ORG Code. I have looked and access seems correct - and sheet has the correct information. Can any one help, why this error is appearing - Seems some issue in the background - for when a change is made on a sheet

232

7 days ago

Anders EdvardsenDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Mass splitting of Shop Order with lot size greater then 1

I have a question regarding splitting Shop Orders. Is there a solution in IFS Cloud to split an order with a lot size larger than one into multiple orders in one and the same operation? As I understand it now, this has to be done one by one.

425

7 days ago

MbourretDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Automated notification

Hi, We’re implementing the CRM module and I want to generate automated notifications-by email- that would be sent to the main representative in a Business Opportunity. We’ve created a custom field called “follow up date” which as the name states it is the date at which we should follow up with the prospect/customer. The idea would be to send an email reminding the rep to check a BO 7 days before the follow up date so they don’t forget any BO. Here are the conditions: Status NOT IN (‘Cancelled’,’Closed’) CF$_Follow_Up_Date <= sysdate+7How would you achieve that ?Thanks! PS: we’re running on IFS Cloud 24.1.4

8 days ago

BeaLauraASidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Dynamic file name for Operational report

Hello,Is there a way to change the filename of the operational report that is generated and downloaded in the browser?I need the filename to be generated using the values of Operational report parameters that user will enter while running the report from IFS.Best regards, Laura

212

8 days ago

VioletaSidekick (Partner)

asked in Contact Centre (CE)

Integration of WeChat

Good morning, Has anyone managed to do an integration of WeChat into CE? Thank you,Violeta

271

8 days ago

Elath De SilvaHero (Employee)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Functionality of the toggle 'update without project activity' in schedule of work estimate

We are generating a Sales Contract to enable AFP. We then link that Sales Contract to a Project and in turn generate a Schedule of Work Estimate (SoWE) from the project to allow us to build out the estimate. Having built out the estimate, we connect to the Sales Contract and send over the data from the SoWE based on Revenue Sub Project lines. So far, all good. The Sales Contract Revision and Items contain the data based on what was sent over from the SoWE. However, when we select items within the lines and choose the button option ‘Activities’, there are none showing. The Customer would have expected to see the connections as when passing over from the SoWE, there is an option that says ‘Update Without Project Activities’ and we do NOT activate that. Instead, we find ourselves having to make the connection manually. Is there a way to connect them automatically? What is the function of that toggle?

241

8 days ago

ACCGAURAPDo Gooder (Partner)

asked in Upgrades & Updates

Release Update 24R2- code upliftment issue

Hello,As we began applying the Release Update 24R2, we noticed that a new component, WRKTSK, has been introduced as part of this release. Several APIs (entities, utilities, and enumerations) have been moved from the existing WO component to WRKTSK.We have customized approximately 30 APIs from this list, and now we need to uplift these APIs from WO to WRKTSK. Could you please advise on the best approach to carry out this task?While using the Impact Analyzer tool, we noticed that the results don't provide sufficient comparison details (screenshot attached for reference).Additionally, we are unable to find a way to download all the core files of 24R2 to analyze how the WRKTSK files have impacted our customizations.Has anybody experienced similiar issues? Any help would be greatly appriciated.

1397

8 days ago

mihiran.pSidekick (Partner)

asked in Upgrades & Updates

ifsapp-odata pod pending

ifs-odata pod status pending checked the pod describe PS C:\ifsroot\deliveries\23R1\InstallationFiles\ifsinstaller> kubectl describe pod ifsapp-odata-74c7754c5f-nfr9t -n prdName: ifsapp-odata-74c7754c5f-nfr9tNamespace: prdPriority: 19000000Priority Class Name: ifs-global-defaultService Account: ifs-service-accountNode: <none>Labels: app=ifsapp-odata customercode=sng do-auth=true env-crystal=true env-database=true env-demand=true environmenttype=prd internetaccess=true linkerd.io/control-plane-ns=ifs-ingress linkerd.io/proxy-deployment=ifsapp-odata linkerd.io/workload-ns=prd pod-template-hash=74c7754c5f tier=backend version=23.1.0.20

5573

8 days ago

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