IFS Solutions

24.2.6In the Document Folder Navigator, on the Documents tab there are columns for Admin, Edit, and View access. My user has the system privilege of DocMan Administrator. For the document revision shown below, I have also granted explicit Admin access to my user/person.Why do these access columns read as ‘No’ in the Documents tab of the navigator? Where are these access values coming from? 

In product update “24R2 - News in Supply Chain” it says that is possible to load handling units with non-inventory parts. But I just can’t figure out how i can connect a non-inventory part from a shipment to a handling unit. Can anyone help? 

Hello,After migration from 21R2 to 23R1, following issue encountered :Solution Manager\Configuration\Page Configurations→ exists some rows with Baseline status = Rebate RMB on row : “Open Designer”→ error message “Client error : Sorry, there was an unexpected application error.”Error stack:Reducer action failed (METADATA_SET_DATA)TypeError: Cannot read properties of undefined (reading 'content')    at https://.../main/ifsapplications/web/main…    at Array.forEach (<anonymous>)Same message when trying to access Page Designer from related window.Page configuration done in 21R2 (before migration) : screen = PurchaseRequisitionModified elements = Lists Requisition Line Nopart List Requisition Line Part ListModification done in each List Content :added some custom fields some (standard) fields setted to “Required”Is this a bug ?Is there a way to remove this error ?Thanks  best regards     Jean-Luc            

Hi, I’m running 25R1 and getting an error message when trying to add a material line on a Request Work Task with the Supply Code Project Inventory - it seems to be doing a check for a Work Order - which is wrong because there is no Work Order in NGSM - is this a known bug?  

After creating a Business Activity via the CRM Panel using either the old or new Outlook - we have an option to create a linked Business Mail. Recently, our users have notified us that the linked Business Mail gets created but it does not have the body or attachment in it.We have tested this on our end and it’s not working in either of our test or production environment for any Business Mail that is created via the CRM Panel.We receive this error in the first attempt: After the second attempt, it works but the body and attachment is missing from the Business Mail.Has anyone run into this issue lately?This feature used to work. I checked our CRM and SRM Default values for adding the email body and attachment to the Business Mail via CRM Panel and they have not changed.

Hi everyone,I have a question regarding the material constraint in MSO.Our customer asked if there is a way to ensure that MSO checks whether enough input material for a shop order is available. The expectation is: If the required material is available → the shop order should be successfully scheduled (respecting other scheduling rules as well). If the material is not available → the shop order should not be scheduled. To test this, I performed the following steps: I selected an already successfully scheduled shop order in MSO with just one operation step. I went to the Inventory Part Planning Data and set the input material to Always Finite. I issued (consumed) the entire input material for this shop order, so there was no remaining supply. I ran MSO again, expecting that the shop order would no longer be scheduled due to missing material. However, the shop order was still scheduled. The only difference I noticed is that the flag indicating that the material constraint is acti

Hello, I'm running into an issue when previewing a layout in Report Designer. I'm using version 200.2.0000 of report designer, but also tried a few older versions. When I connect to our customer IFS Cloud environment and develop or load an existing layout I cannot use the online preview functionality from the server. It says the PDF is rendering but then nothing happens. When I preview the layout using a local stored .XML file it is working just fine. Does anyone have an idea what might cause this issue?

We have some problem in Docman and code behind it is in Java.Where can I find the actual message that was created during runtime?Where are these logs?Is anything to be enabled regarded logging  in order to see this?  It is 24.1.4, Remote deployment.

In a MRO Shop order, we define the quantity of a material demand in the  “Qty Per Assembly’ field. when we try to reserve the material , the system allows to reserve more than the qty mentioned in the Qty per Assembly field. at this moment system only throws an information message.  after the first issuance of material, system allows to directly issue any quantity of material ( based on the availability in inventory ) to the shop order. at this point of time, system doesn't throw any error. Is there any way to configure the system to stop this behaviour such as site level setting to control it for MRO flow.As my understanding this is a standard functionality required for Batch Process Manufacturing. Any insight would be appreciated.

Hi IFS community/MRO specialists,In IFSAPP 10,MRO work scope is released, MRO interim order released, and disassembly work orders are automatically disassembled.MRO assembly orders are not reserved or started, if assembly routing revision changes for the assembly part and relevant maintenance level routing is updated and activated.How can the current routing revision (phased in and old revision phased out) to be updated in existing MRO assembly shop order?I have tried re-releasing of define work scope and recalculating the maintenance levels, but the routing revision did not get updated. 

Hi, I am trying to post Json data to a Rest web service. I couldn’t send the Bearer authorization token to the routing address. I set Authentication Method as None on the Routing Address. I sent the authorization token by a header parameter. However, the header parameter is not seen on the Application Message. Then, the response message returned the “401: Unauthorized access” message. What is the problem? Routing AddressApplication Message The ScriptDECLARE access_token_ VARCHAR2(5000) := ifsapp.sfn_bt_variable_api.get_degisken_degeri('MEDITEK_WS_TOKEN'); options_ VARCHAR2(5000); bxml_ CLOB;BEGIN options_ := 'Authorization: Bearer ' || access_token_; dbms_output.put_line(options_); bxml_ := '{ "TCKIMLIKNO": "12345678910", "ADI": "HASAN HÜSEYİN", "SOYADI": "YÜCEL PLSQL", "CINSIYETI": "ERKEK", "DOGUMTARIHI": "2000-01-21T00:00", "DOGUMYERI": "KOCASINAN", "MEDENIHALI": "BEKAR", "KANGRUBU": "ZZRH+", "OGRENIMDURUMU": "LISANS", "I

Hi,We’ve been having problems recently with the IFS PrintAgent, which is perplexing and causing us operational issues as we need a reliable print service to run some of our Depot operations. The behaviour we are seeing is that the PrintAgent will periodically crash. When we see the crash, we normally have this error in the PrintAgent log (sometimes there is no error logged):[016] 30/05/2025 06:25:54: Error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.Any print jobs that were submitted at the time of the error get stuck in “Remote Working” state, and have to be restarted.We see the following Windows Event log error at the same time as the crash events:Faulting application name: IFSPrintAgent.exe, version: 1.0.3.0, time stamp: 0x609183ecFaulting module name: ntdll.dll, version: 10.0.17763.7240, time stamp: 0xd2a47020Exception code: 0xc0000374Fault offset: 0x00000000000fb199Faulting process id: 0x2a20Faulting application start time

Is there a way to change the session expiration value in 24R2?  In 24R2, the default is 1800 seconds (30 minutes).  This is incredibly frustrating and far too short.

Hello IFS community,I dont see the difference between tardy orders and passed due orders in MSO. (illustation attached)I looked at the start, finish and need dates but i dont see a logical conclusion.Can someone help me pleaseThanks in advance 

I have 3 Preventative Maintenance Actions on one object. On a new measurement the Plans have gone out of sync. 1 PM action shows the correct latest reading, 2400hrs. The other 2 have the previous reading 2100hrs. I tried regenerating the PM plans from all 3 PM and they remain out of sync. What causes the Out of Sync condition and how can this be fixed?

Hi guys, Is there a way of change the promise delivery date for all lines at once? For example, when we update the WANTED DELIVERY DATE on CUSTOMER ORDER, it ask us if we want to change all CUSTOMER ORDER LINE WANTED DELIVERY DATE.Thanks, Gianni Neves

We have turnkey finished good items that are MS items with MS Demand since they are directly forecasted.  The issue is when these items are purchased, they do not get action messages like MRP items do - MRP Action Proposals.For example - we will order the MS item based off demand.  When the demand changes and the delivery date may need to be advanced, pushed out or if there is no more demand it would need to be canceled, we do not see these messages.We see Early Order, Late Order or Remove order in MRP Action Proposals and would like to see the same messages for MS items.  Maybe there is a different way to set up these items so they are not MS and we can forecast them and see the MRP Action Proposals?  We are in IFS Cloud

Hi all,In 25R1 mobile work order (via maintenance app), when trying to enter a new measurement, I have below error.function<GetNewmeasurementInfo>: Failed to read value from EquipmentObjectTestPntRec.descriptionNew measurementError Also noticed the description inEquipmentObjectTestPntRec looks like below.EquipmentObjectTestPntRecA colleague checking on a different environment verified the same issue in their environment as well. Did anyone come across the same? If so, is this something we can fix as individuals for our environments or is it a bug that IFS needs to fix? Many thanks in advance 

This is an interesting one, and I’m curious if anyone else is experiencing something similar. For reference, we're on IFS Apps 10 UPD17.We run the daily aggregation job just after midnight. A couple of years ago, it would finish before 9 a.m. By last year, it was running until 11 a.m., and this year it's progressively pushed out to around 2 p.m.Perhaps it's just how the algorithm scales with data volume, but has anyone else seen this kind of trend? If so, how did you address or resolve it?

Is anyone experiencing problems saving shortcuts in project time posting after the 24R2 update in cloud? Our user saves the shortcut, but it disappears the next day. 

Hello, On the DOP structure, all DOP are close, All Shop Order are also closed, exept one. Still at Started status. I guess it has been restarted. How can I proced to close this shop order. Thank you for your help.  

Receiving below error msgCode string combination "740100/701000/-/R001/P000154.01/PT02/-/C999/-/-/-/" is not included in any one of the allowed combination rules for user group  in company B022.                   ORA-20110: CustomerOrderInvItem. AccountingCodestrComb.INVCOMB2

In IFS Cloud 23R2, I created a fixed asset and posted an acquisition value using the Acquisition Value Adjustment per Book screen. The transaction posted successfully, a voucher was created, and the accounting period is open. The asset has a depreciation method assigned with start year and period entered.When I attempt to run a depreciation proposal for this asset and period, I receive the error:“Not possible to post an empty depreciation proposal”I need help identifying what is preventing the system from calculating depreciation.

Hello,I have a question about sold fixed assets and the FA balances analysis.We sold a fixed asset on February 21st, as you can see in the screenshot below.This fixed asset can be found in the balance for Period 1 (the period before the sale) with the status "Sold."However, when I try to obtain a balance for Period 2, I cannot find this sold fixed asset.I have noticed that this problem occurs for all fixed assets.The accountants need a report of fixed assets to compare it to the balance sheet, which we cannot obtain at the moment.Is there a way to set up this screen to include all fixed assets with all statuses?Best regards.

Hi, Please help me understand why the system is behaving like this. Raise a No Part Material Line on a Released Request Task: Quantities:  I process the Pur Req and Release it and then convert it into a Purchase Order.Purchase Order is Released and Receipt command was actioned against the No Part Purchase Order Line - Closing the Purchase Order. As below: However, back on the Request Task Material Tab: my Consumed Quantity is now sitting at 1 and i also have the command button available to Issue Manually. See below: When clicking on the Issue Manually button I can see that there’s “1 Item Remaining” I can’t issue because it’s a No Part. I click OK after this (nothing happens)I  try to Close the Material Line but I’m met with a warning message re. not having issued the required materials.   There’s nothing to issue with a No Part Purchase so why is this warning message appearing when I’m trying to close the Line?  ThanksTom