IFS Solutions

We are currently working to implement a single device policy for mWO usage since we have issues with technicians swapping to different devices in the middle of some operations, which causes sync issues.We are attempting to use iPads, but the issue we are running into does seem to apply to iPhones, Androids, and iPads all alike.When we implement our device policy on the iPads, then use mWO, everything seems to work ok, until we go to attach a document to a Work Assignment.  We do this frequently, typically it is a file that we pull from the equipment we are working on with a laptop.  We then upload that document to OneDrive and intend to attach it to the assignment that way.But now that we are implementing Intune, the button that lets us choose which file picker to use in mWO is completely missing.  It should be between the image file chooser and the camera button.  Both mWO and OneDrive are coming from our Company Portal rather than the App Store.  We have attempted to adjust a number

Add as many details as possible, by providing details you’ll make it easier for others to reply

Created rental transactions However, when trying to match supplier invoice, this rental transaction does not appear. Also, when trying to post this transaction using “Post Rental Transaction”, this does not get posted.Invoice matching does not fetch anything from unmatched PO receipts. 

After installation of 25R1 SU10, the ifsapp-iam pod in the middleware is not starting and is showing the following error. Has anyone experienced this issue? If so, could you please provide the resolution steps?============================================================root@rd-test-mw01:~# microk8s kubectl logs -p deployment/ifsapp-iam -c ifsapp-i                                                                                                                                                          am -n rddata-ifs-testContainer initiated at Fri Apr 17 13:10:34 UTC 2026SECRETIMAGE_VERSION=Thu Mar 5 07:53:49 UTC 2026 1.0.6ALPINE_VERSION=Thu Mar 5 07:53:49 UTC 2026 3.23.3BASEIMAGE_VERSION=Thu Mar 5 07:53:49 UTC 2026 1.0.70CERTIFICATE_HANDLER_VERSION=Thu Mar 5 07:56:05 UTC 2026 1.0.8JAVAIMAGE_VERSION=Thu Mar 5 07:56:05 UTC 2026 2.0.9No certificates are loaded for database-certs ..No certificates are loaded for ifsapp-iam-certs ..Setting up the secretsreading secret [ifsiam-user]reading sec

Hi Experts,We are facing an issue where Intrastat transactions are not getting generated for the below scenario:Scenario (Intercompany Direct Delivery):Customer order in Spain company Spain creates intercompany PO to Italy company Italy creates customer order Goods are shipped directly from Italy to the final customer in Spain No physical receipt is done in Spain company (direct delivery)Main Question:Why are Intrastat transactions not getting created for this flow?Expected Understanding:Movement is from Italy → Spain Ideally, Italy should report Dispatch and Spain should report ArrivalThanks in advance!

Hi,I’m encountering an issue with displaying data for custom attributes in MWO.Custom attributes using configuration have been added to the JtTask and JtTaskAddress entities. After deploying the ‘ServiceEngApp’ projection along with its dependencies, the published attributes are removed in the ‘Entity Details’ page.Based on the 25R2 demystified document shared by ​@Alexander Heinze , I understand that newly added custom attributes must be explicitly added and published to sync values to the corresponding custom fields.However, after each deployment of the projection and its dependencies, I have to manually re-add and publish these attributes again. Is this the expected behavior?Also, in a UAT environment, do we need to follow the same manual steps to publish custom attributes, or is there a more streamlined approach?Any clarification would be greatly appreciated.Thank you.

Dear community, Has anyone implemented an email notification system in Cloud 23R2 to alert users when a document’s approval routing has been pending for more than a defined number of days?!--endfragment>!--startfragment>Given that we have the ‘days elapsed’ information for each approval step, I’m convinced it should be possible to implement this using a scheduled database task, but I’m not entirely sure how to proceed!--endfragment>!--startfragment>Thanks for your help

I’m testing new 25R1 functionality “Data Access Control” and creating a simple ACL that prevents users from modifying specific records in an Entity (in my case in AbcClass).I’m able to set condition on attribute AbcClass and that prevent ALL users from editing record for Class A but I want to add condition that some users (or user groups) are allowed to do that.So - I’m trying to use “Predefined Parameters” SESSION_USER and SESSION_USER_IN_GROUPS but in that case, “Save” button is not activated for some reason.Question is how those “Predefined Parameters” can be used? Is anyone managed to use those “Predefined Parameters”?This is hor ACL Designer looks like (“Save” is not active): 

Is it possible to use API calls such as ‘User_Access_API.Get_User_Current_Person_Id’ in ACL conditions instead of hardcoded values?I want to filter records where CF_C_Pm matches the logged-in user's person ID.CF$_C_PM = User_Access_API.Get_User_Current_Person_IdIs there a way to use API calls to retrieve values within ACL conditions? 

I have created an Income Statement report package in IFS Business Reporter that contains several sheets. The first sheet is a consolidated statement, then each subsequent sheet is for each division of the company (plus a few other more granular statements). I need to update the sheet for our Admin division so it will display everything except for one of our cost centers (CSG). When I add the filter criteria so Cost Center is not equal to ‘CSG’ like this:...it removes all CSG data, but it also removes data where the Cost Center is null. Cost Center is not a required code part value for us, so we have many transactions where this field is null.I have tried a few different variations in the Advanced filtering pane like this:...but that has not worked either. I get an error that says “Basic Repeater is not allowed as advanced criteria are used in Report Book, Report Sheet or current design row”.I experience the same issue on the GL Balance Analysis page in IFS, but I can resolve the issue

Hi IFS Community,We are working on a customization in IFS Cloud MWO Aurena Native (ServiceEngApp) where we have created a custom entity CTimeSheetActivities with a server-generated NUMBER primary key (TimesheetactvitiyId) assigned via sequence in Check_Insert___.The entity is configured in the .app file as:   entity CTimeSheetActivities {      offlinewhere = "resource_id = Fnd_Session_API.Get_Fnd_User();    transactiongroup = "Activity:${rowkey}";      syncpolicy Push {         syncschedule = daily at 02:00;         ownershipquery = "SELECT resource_id AS owner                          FROM c_time_sheet_activities_tab                          WHERE rowkey = @OBJKEY@";         serverowned attributes = TimesheetactvitiyId;      }   }Issue:When a new activity is created from mobile (offline), MWO assigns a temporary negative key (-1) to Id in local SQLite.After sync, the server correctly assigns the real sequence ID (e.g. 5) via Check_Insert___ and the record is correctly stored in the DB

Hi,Does anyone know whether SmartRecruiters ATS is currently used by IFS customers?IFS provides a generic integration framework for connecting third-party ATS solutions, so in principle SmartRecruiters could be integrated. I’m interested to understand whether there are any known implementations or examples of its usage within the IFS customer base.Any insights would be appreciated.Thank you in advance. Regards,Sashikala

helloI want to create a project forecast for 12 months for the same sub project and activity and cost element like below picture,I create one line and copy paste to have different start/end date, it will have error message pop-up, how can I make it happen..Look forward your reply soon. ThanksSusan

In MWO, when a user completes a task, they are redirected to an Assistant page where they must choose whether to Keep or Remove the completed task from the device.Our requirement is slightly different:The completed task should be retained on the mobile device. When the user clicks the Complete button, the task should be marked as completed without displaying the Keep/Return Assistant page.To achieve this, we attempted to disable the Assistant via Page Designer configurations. However, this resulted in an undesired behavior: after task completion, the application navigates to a blank screen, leaving the user unable to proceed. The only way forward is to close and relaunch the app, which is not acceptable from a usability standpoint.Could you please let us know:Is there a supported way to complete a task directly on clicking Complete, Retain the task in the completed task list on the device, and Avoid navigation to the Keep/Return Assistant page altogether?Below are the configuration cha

I am unable to attach a Task Template ID to a Work Task Plan in Project Deliverables.    I have connected the Template ID to Technical Class = % in Work  Task Template Connections.  My project deliverable line is for an inventory part which includes a Technical Class.  I do not know why I am unable to select a Task Template ID from on the Work Task Plans tab.  Is there somewhere else it is defined?

In the Technical Documentation for before and after commands, it says that The CrudOperation variable can be used to get the operation (create, update or delete). Can we use the CrudOperation and only have something execute upon ‘update’?For example: @Overridelist ItemsList for ContractItem {   crudactions {      before command CContractItemValidation;   }} and then command CContractItemValidation for ContractItem {   mode = SelectedRecords;   variable CContractItemString Text;   variable CValidation Boolean;   bulkexecute {      if [CrudOperation = "update"] {         stringify(records, "DATA", JSON) into CContractItemString;         call CValidateContractItems(CContractItemString) into CValidation;      }   }} Anybody came across this kind of scenario?Where you have to validate the updates done to multiple records before being saved.

In 25R2 there is information about RPT tables being phased out. Changes to IFS Operational Reporting Operational Reports (RDF) reports had an associated _RPT table, which should no longer be used. Therefore, RDF reports should be uplifted so that they are correctly reflected in the model and that the _RPT table is not used. I have scenarios where I reach to those tables to provide external reports (as a SQL query against _RPT tables).The user runs the report in IFS, provides the report key as a parameter to my own report.This allows me to avoid replicating the logic of the operational report just so I can use data for my own needs. I am sure I am not the only one who uses this trick. Has anybody found a viable alternative that would work in this scenario? 

Hello,When i try to save the Customer order, am facing the below error.Please help me with this.Regards,Kruthika

We are currently using IEE in Apps 10, what is the BEST approach for the next upgrade?Go to Aurena in Apps 10, before the next upgrade?  or do Aurena during the next upgrade?If we do it in Apps10, what will we save in terms of percentage of rework. Also, is there any downside in implementing Aurena in Apps10? For eg: we will lose functionality etc.

Hi  In-Place-Editor not visible on double clicking on text-oriented controls on Report Studio Report design (rich text, text combo, Label). I am on 25.2.3 with Framework service update 25.2.5 

Hi,I used workflow to call this as the screenshot, it worked in Application service update: 25.1.5 . But it doesn’t  work now in Application service update: 25.1.8It shows error like this, ignore “New Porducts” please, it is just my custom entity. I run it after inserting a row to the entity.

I’m experiencing an issue with Mobile Work Order (MWO) when a Workflow Configuration is applied with Configuration Type = “Configured Work Task”.In Actions Flow I configured the following sequence:Accept On Route Waiting at Location Start Work …On the mobile app, the user can perform Accept and On Route, but when reaching step #3, the action/state “Waiting at Location” is not available in the list of Task actions.As a result, the Task becomes blocked and the user cannot proceed to subsequent actions (e.g., Start Work) defined in the workflow. Additionally, the “Incomplete” is also not available among the Work Task statuses/actions when a workflow configuration is applied, which would mean that a assignment could not be concluded as Incomplete under this configuration.Both statuses are correctly enabled in the Workflow Actions tab.  Checking the Cloud configuration under:Solution Manager → Mobile Apps → Configuration → Apps for Page Designer → Maintenance Engineer → My Work → Work Detai

Handling of Advance Payments for Sales and Subcontracts are not handled by IFS in the respective modules themselves. Always I had used a workaround solution such as Mix Payments to handle advance payments. Clients expect that to be an embedded feature like Retention in Sales & Subcontracts. Could anyone propose a solution here plz? 

Hello Community, In Project Navigator, Planned Revenue field sums up all Customer Orders connected to the respective activity. Same applies even for connected customer orders that are is cancelled or invoiced and credited. Is there any way to reduce the amount of planned revenue, apart from the extreme way of running the Customer Order cleanup, which will clean all the customer orders for a site before a given date? Thanks in advance,Lauri 

 Hi,I was wondering whether we can merge CRM accounts (Category = Customer) if they are not connected to any objects or do not have any transactions in the system.One of our customers using IFS Cloud has integrated IFS with an external POS system. They import CRM accounts from POS system and save these as customers (category = customer). The CRM account is labelled as duplicate, but we cannot see the “Merge Account” command on the header to merge the duplicate with the original account.I understand that merge account work ok for prospects but couldn’t find a document explaining any limitations or why it’s not supposed to work for new CRM accounts when the category is customer. Is this the intended behaviour for CRM accounts of type “Customer”, even if duplicate records don’t connect with any objects or do not have transactions previously recorded in the system? I would like to see how other customers handle duplicate checks and merge CRM accounts when they import accounts directly from