IFS Solutions

2 months ago

NPGIFSJOMAIISidekick (Customer)

asked in Assets (Asset Management)

Workflow Fault report to released Work order

Hello, im struggeling with a workflow configuration. The workflow is as follows:Create a Faultreport in window (Fault Report) (FaultReportHandling) to trigger workflow (after) Check if priority_ID = 1 else close workflow. Get WoData (tried both prepareworkhandling and faultworkhandling API. Set WorkType with PrepareWorkHandling. Release Wo. I’ve tried many different scenarios but it always fails when the release action is included with below message or "Resource not found”. If I remove the activity “Release Wo” the workflow works and “Set WorkType” does what it should.I can also get this to work if I only work in the “Prepare Work Order page” but it’s not what I want.Can anyone assist? BR Johan

310

2 months ago

RakeshChangeshpurSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

allow multiselect in IFS cloud

Hi All, I am trying to add a lov field and enabling the multiselect in projection but the values doesnt get saved to databaseDo you have any reference/suggestions/documentation on how to achieve the above requirement? FYI - projection code is : attribute CDays Enumeration(FndWeekDay) { multiselect = [true]; This displays the list with the checkbox prefixed but unable to save values in the database

641

2 months ago

SNBSHANSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Call external rest api from report rule (Apps10)

We are trying to call the external rest API from the report rule but unfortunately don’t know how it will work.If someone already tried then please share how we can set it up. We already have an external rest api and that is working. We want the same working from the report rule. Report rule Application message but in error Thank you in advance for your help and support.

948

2 months ago

HurremogluSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Sample Size in Analysis Result - Inventory Part

Hi,What meaning Sample Size in Analysis Result? And where does itcome from?

13810

2 months ago

Eleazar_AyaviriCarrilloSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom event NOT triggered if the field is changed by IFS Connect (Projection)

Hi all,We have built a custom API that changes a field (IFS Cloud).I built the Custom event so that whenever this field is changed with “value,” the workflow is triggered. This works fine if I run the custom API from Postman or the value is changed using IFS Cloud. But for some reason, when it is sent via IFS Connect (Using Projection as Routing Rule), the workflow is not triggered.Do you have any idea why this is a different behavior? Thanks,

1379

2 months ago

AnyDo Gooder (Partner)

asked in Finance (Financials)

Reverse Posting M8 INVREVAL

Hi community,We have this issue with this Inv part, that according to the transaction inventory history we had a huge difference between their cost part. Because the price of the PO was wrong and at the moment fo the supplier invoice that price was corrected. But still the part cost has corrected for only the first post-consumption, not for the other 2 ones. So has generated an wrong posting How can reverse that? Thanks and best regards,

170

2 months ago

SHAUN_KERSLAKEHero (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

Reporting and Data Warehouse

Afternoon,We are in the midst of upgrading to IFS Cloud 23R2 from Apps 10, and in parallel the business are reviewing our BI strategy. Currently we use IFS Lobbies, Quick Reports and Business Reporter within IFS, and externally use tools such as PowerBI and Qlik. All our reporting is based on the production IFS Oracle database through ODBC connections. We plan on using PowerBI as the primary tool for management reporting, whilst continuing to use Quick reports and Lobbies for operational reporting within IFS.We are therefore considering options for data warehouse solutions such as Microsoft Fabric and PowerBI. We are looking for information on what other IFS customer's are using for their BI strategy and data warehousing solution, along with some pros and cons. Thanks in advance

230

2 months ago

ovjoseSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Errors when importing Swagger files into API Manager tool

We have some problem to importing IFS Swagger files (OpenAPI V2), generated from API Explorer, into API Manager tool Sentinet (by Nevatech) that we are using.We get a lot of errors saying “uniqueItems is not a valid property at <and then the information about where the error occurs>…” We also get multiple errors with the error saying “The UriTemplate <see below example> is not valid; the UriTemplate variable named ‘Class’ appears multiple times in the template ….” for paths that look like"/SomeDataSet(Class='{Class}',Part='{Part}')/SomeSubSet(Class='{Class}',Part='{Part}',Item='{Item}')".Has anyone experienced this issue?Are the generated Swagger files from IFS fully compatible with OpenAPI v2 standard?

232

2 months ago

Emma.CarterDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Time Clocks auth fails after outages

We’re running IFS 23R2 SU6 on-prem, with Time Clock on managed android tablets around our different sites.When we do CRIM deliveries, or have to take IFS down for other reasons, some Time Clock units bounce back fine. But a bunch of them will fail to authenticate and go back to the authentication screen. Our MDM tool doesn’t allow us to remote on directly to re-authenticate, which leaves us two options:Either get a bunch of people from service desk to do site walks and authenticate the terminals again. Leave them broken overnight and fix them when we get there in the morning (this means that the afternoon and night shift don’t have time clocking, and the morning shift are also frustrated as they get on site long before we do).Are there any solutions out there to this problem? Is this something IFS are aware of as a bug? Or have other users found different ways of addressing this issue?

110

2 months ago

Timmermans RoelHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Using Subcontractors as Resources on Work Orders

Hi All, Can somebody provide some more details on how to use (and track) the use of subcontractors as resources on Work Orders? Practical example: - A Work Order requires 6 resources to be on-site for 1 day on Nov 2nd. The resources don’t need any spcial skills, they are all part of the same Resource Group. - The planner checks availability for that day and sees that the company only has 4 people available on that day - The planner decides to hire 2 external people from a subcontractor that they work with on regular basis. So we need to send a Maintenance Purchase Requisition to our Subcontractor who will be our Supplier. So we set up our Non-Inventory Sales part for ‘Contract Labour’, we make a Purchase part ‘Contract Labour’, we define the Supplier for Purchase Part etc…With all that info, the Maintenance Purchase Requisition can be made and sent out. Supplier will confirm receipt of the PO and acceptance of the terms. So everything is settled and arranged. But what are the followi

300

2 months ago

dlyon6Do Gooder (Customer)

asked in Distribution (CRM, Commerce)

ifs apps 10 return material line not received or scrapped

we have several old RMA lines that we never received or scrapped, but we gave Credit invoices for. These RMA’s are still showing that they are RELEASED. Is there any way to complete the RMA without receiving or scrapping the parts? Dave

301

2 months ago

MiguelAlejosSidekick (Partner)

asked in Contact Centre (CE)

Customer engagement download invoices

HelloI am developing a portal.Users can see quotes and invoices on it.How can I make them download PDFs of invoices and quotes?Could you help me with the screens I need to configure?Thank you.

151

2 months ago

Ishani WeerasingheDo Gooder (Partner)

asked in Supply Chain

Canceling/Removing the supplier Payment Order

Hi…In my system, I am having a “Supplier payment order” which need to cancelSince before cancel the Payment order line, I tried to cancel the attached invoices from the detail windowBut it didn't allow me to cancel Could you please help me to cancel this supplier payment batch?

984

2 months ago

kacperifsSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Middletier required a reboot

Good morning,Recently our middletier where the prod environment works required a reboot because all services crashed. It is installed on ubuntu linux. Commands from the server mgmt, e.g. kubectl, reported no communication with kubernetes.Is it recommended to reboot the middletier periodically? If so, is there technical documentation for this?

433

2 months ago

Ed22Sidekick (Customer)

asked in Document Management (DocMan)

Error during retrieving SQL command

Hello, I have problem with retrieving SQL command in IFS cloud. In Oracle db this SQL command in picture2 is working but in IFS in some cases is working but in some not. I want to put together values in columns “Superior Part No” and “Popis polo” in column “Nazov”. Where is no Superior No, there would be only “Popis polo” after that should be in column “Nazov” “32 PBA ELA” after that in pic3 is working, but when is in “Superior Part No” value 322 than there is in “Nazov” column 309 and not 322. Thank you for your advices

47937

2 months ago

Cpage15Do Gooder (Customer)

asked in Supply Chain

MS level 1 part demand grouping

I am looking to group together demand for MS level 1 parts to create one shop order requisition for two different demand buckets. I know demand can be grouped together for MRP demand by changing the planning method but this doesn’t work for MS level 1 parts that are forecasted. Any direction is appreciated.

221

2 months ago

Cprilk

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Apps 10 - Starting Zeros are while sending Json message through IFS

Our customer is using Apps 10 UPD 11 and is sending JSON messages to external REST endpoints. The JSON is generated as a PL/SQL document and sent via Plsql_Rest_Sender_API.Call_Rest_EndPoint. The message undergoes a transformation using an XML to JSON transformer.We have observed an issue where leading zeros in the JSON message are being omitted during transmission.For example:XML message:<Barcode type="Text">0123456789</Barcode>Receiving Json:"Barcode": "123456789"During debugging and sample unit testing, we confirmed that the transformer functions as expected. However, by the time the message reaches the endpoint, the starting zeros are no longer present. I have found similar case in,An issue with the IFS XML to JSON transformer. | IFS Community

301

2 months ago

TODDUNCLIFFESidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Disable information message on purchase requisition

We sometimes receive government furnished property, and in the past we were told that the best way to get these parts into inventory would be to create a requisition, and then a PO, and then receive the parts. This has been working for us. However, whenever we add the parts to a purchase requisition and save, we get the following information message: Is there any way to disable this? Or is there a part setting we’re missing that would prevent this from showing up at all? The reason I ask is we know we have several thousand parts we’ll be receiving for a project in the future, and it’s going to be very tedious for our users to have to click “ok” here several thousand times.

351

2 months ago

jbaxter7Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Developer Studio 18 install fails with "Comparison method violates its general contract" error

I am getting a “Comparison method violates its general contract” error when running the installer for IFS Developer Studio 18 that prevents it from working: I obtained the installer from this website: https://developer.ifs.com/tools/devstudioI’ve spent hours trying to get the installer to work, but I have not been successful. I have attached the log file for the installer (please see the attached IFSDeveloperStuidoInstalllFail.txt), and the stack trace for the error begins on line 233.

617

2 months ago

fengSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

An issue about searchcontext

Hi All, I found an issue about the searchcontext.Please refer to the following steps to reproduce the issue. Do you have any solutions? Thanks!check the box of "Show Only Valid Rates"Create a new record and set a future dateuncheck the "Show Only Valid Rates", all the records were shownBut when checking 'Show Only Valid Rates,' the new record, which is an invalid rate, was still shown.After refreshing the screen, it works properly. Thanks & Regards,Feng

330

2 months ago

pawanDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

find value for "created by" field for any transaction

How we can know that from where the value of field “Created By” derived for any kind of transactions

273

2 months ago

MWitczakHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Must delete Commandgroup to undeploy workflow

I have a Workflow on the TravelExpensesManagerHandling projection. It is invoked via a button/command. Whenever I want to undeploy the Workflow to change something, I’ve always deleted the item from the Commandgroup in Page Designer in order to allow the workflow to be undeployed. As a result, it has to be recreated in Page Designer each time the workflow is redeployed. Is there a way to just “disable” the command in order to allow it to be undeployed so it doesn’t need to be recreated each time? On 23R2SU10 currently.

312

2 months ago

woprhoweSidekick (Customer)

asked in Upgrades & Updates

Business Reporter installation is successful, but not "active"

I would like some clarification for the process of installing the IFS Business Reporter add-in for Excel under Apps 10 (UPD20). Based on the “Add-ins” page, there are two options, the .MSI installer or the “Click-once” installer. Upon further investigation (technical documentation), there is also a “SETUP.EXE” that can be found in the “BUILD_HOME” delivery (under ...\build_home\win32client\IFS Business Reporter\Install). I am unable to get any of these to work properly (all exhibiting different symptoms). The most recent attempt was to run every installer that was linked on the “Add-ons” page (i.e. https://server:port/add-ons.html), and it seems to work, but still throws an error stating the the “upgrade utility not found”. Does anyone have any advice on how they use BR and how they installed the “add-on”?

2 months ago

PRODQSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Decimal Places Excel Export

Is there some setting that determines how many decimal places apply when a user exports to Excel? User exports Customer Order lines - prices appears to 4 decimal places; I do the same and prices appear to 2 decimal places? Thanks!

526

2 months ago

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