Is there a way to Receive a RMA which has ownership consignment?
we are currently getting the below error
Below is the story behind this request
We have a customer who would like to use their own labels for their deliveries. To create these, we need to process the order via Shipments, not via standard delivery notes. User created an order (G1159224) and then generated the shipment (14614) from it. When she went to print the labels, she realized she had forgotten to create the Sales Part Cross Reference for the parts. She rectified this by adding lines to the order with the sales part cross-reference and then dragging these into the shipment. However, she forgot to cancel the incorrect lines (those without a sales part cross-reference). She then finalized the shipment and realized that she had delivered most of the parts twice. Now she has to book back everything via an RMA (13536 and 13542). For some parts, this isn’t a problem, but she has also accidentally delivered consignment parts (supplier consignment). These cannot be booked back to stock - please see the error message: