IFS Solutions

Hi,I have exported a permission set from an IFS Cloud Instance. And when trying to import it to another IFS Cloud instance, I select ‘Finish’, then it spins, and then bring back the same screen. How do I proceed from here?  Thank You & Best Regards

Say that I have a requirement where I need to write a custom command or a command in the Cust layer, to fetch all the Customer Order Lines that has same ‘Planned ship date’ as the one that I have selected.So I write it as belowclient CustomerOrderLines;component ORDER;layer Cust;:command CGetSameShipDate for CustomerOrderJoin {   label = "Get Lines With Same Ship Date";   execute {      navigate { page CustomerOrderLines.List {filter(PlannedShipDate, PlannedShipDate);}}}--      navigate "page/CustomerOrderLines/List?$filter=PlannedShipDate eq $[PlannedShipDate]";}But writing like above or as a Custom command just doesn’t return any data because the entity CustomerOrderLines has timeZoneawareness set in the entity definition as  TimestampTZRef "site(Contract)";For example below line has Planned ship date/time as ‘6/28/10, 6:00 AM’ But the navigated form has the search value as ‘2010-06-28T04:00:00Z’ (and the URL query string is main/ifsapplications/web/page/CustomerOrderLines/List;$filt

Hi Experts,In IEE, user profile settings display a specific set of Order Reports based on the permission sets granted to a user.In Aurena, the same permission set is assigned through the configuration context, which should ideally result in the same set of reports being available.However, in the Aurena client, the Order Reports list displays more reports than what is shown in IEE, even though both are using the same permission set.Should the system display the same set of Order Reports consistently for a user across both Aurena and IEE based on their permission sets?

Hi I am in a process of validating data.We have migrated the legacy customer contact data to IFS but when I try to add a communication method for a contact person I am getting this error message. Seems this error occur only for the migrated data customer contacts.If I create a new contact I can enter the communication methods. Any tips to mitigate this issue? Thanks,Chamath

Hello all,Could you help me to understand  “Create order proposal” logicA Part is managed as Planning Method B.Order point  = 110Create order proposal:  Result no Purchase request! If I modifed the order point to 200 A purchase resqueste is created.Thank you for your help. 

Hi all,We are currently considering disabling the "Action Enabled" toggle for certain email-type Event Actions in our IFS Cloud project. Since we have no plans to implement the mobile applications, we would like to disable these relevant event actions to optimize system performance and reduce unnecessary background processing.However, we are unsure whether disabling these Event Actions will have any side effects on the native Subscription functionality.Could you please clarify if there is any impact or dependency between them? Specifically, we would like to know:Does the Subscription functionality itself become unavailable if the email event action is disabled?Will the existing user subscriptions stop triggering (i.e., will notifications fail to appear in the subscriptions panel)?Is there any technical dependency between Event Actions (Email type) and the Streams feature?For your reference, we are planning to turn off the "Action Enabled" toggle from the Event Actions page.Any insights

I’m trying to send a simple json message using PLSQL_Rest_Sender_API.Call_Rest_EndPoint2.But I keep getting errors in the application message.“Failure while obtaining result: java.lang.NullPointerException Caused by: commonj.work.WorkException: java.lang.NullPointerException Caused by: java.lang.NullPointerException: null”I noticed that despite sending a json, it takes it as a xml in the message input data. How can I ask the logic to use json? 

I am currently using Report Studio and working in the Layout Designer.I have successfully added the Arial Unicode MS font in the Report Fonts configuration. However, when I open the Layout Designer and check the font dropdown list, the Arial Unicode MS font does not appear as an available option.Could you please advise what additional steps are required to make the font available in the Layout Designer? I already try to cache refresh, deployment, or server-side configuration Any guidance would be greatly appreciated.

We are experiencing a date shift when customer order/IPD dates default to midnight and the order is processed between sites in different time zones.Sites involved:* Main order site: Central Time* IPD order site- Eastern TimeExample:Main order:* Order: XXX* Planned/Target Delivery Date: 7/10/2026 11:00 PM CDTIPD order:* Order: S4454336* Site: CLEObserved result:The date appears to shift from 7/10/2026 to 7/11/2026 at 12:00 AM when the IPD is created for CLE. Since 7/11/2026 is a weekend, the planned delivery date is then moved to 7/13/2026.This causes the main order and IPD order to have different delivery dates. It is also causing incorrect dates in downstream reporting.Business impact:Approximately 300 order lines per day are showing incorrect EST / ETA dates.Questions:1. Is this expected behavior in IFS Cloud 25R1?2. During cross-site IPD creation, does IFS convert dates between site time zones?3. Does IFS apply calendar/weekend adjustment after the timezone conversion?4. Is there a

We have a lot of outlook messages daily to upload into IFS Cloud but we’ve been facing problem in some cases. If the recipient is unknown then outlook presents the name with single apostrophe(see picture).With this we can’t import message to to IFS Cloud using IFS Document Management addon.Error appears because Title in Document Management leaves empty.  

How do I delete failed self-billing attempts that will never be completed?Let me explain: when a self-billing invoice does not go all the way, i.e. up to the automatic creation of the supplier invoice, we find this aborted "pre-invoice" in the "Self-Billing Invoices Analysis"  filled in. For example, supplier invoice with error “All purchase order receipts connected to this invoice are cancelled.” will never succeed, but will remain in this screen indefinitely.Each time we go back to this screen we will ask ourselves the same question: the invoice has not been generated, is this normal?You can't tell the difference between erroneous self-billing attempts that need to be resolved and carried through to the end, and those that can no longer be done.There is no delete button in this screen.  How do I do this in IFS Cloud? I find it hard to imagine that it doesn't exist.On another screen? With special rights?

Our database is growing rapidly, and one of the key tables, EXT_FILE_TRANS_TAB, has exceeded 20 GB in size and continues to grow significantly.The standard External File Template process RemoveTrans does not appear to be purging records from this table. While transaction details are removed from Aurena, the corresponding records remain in EXT_FILE_TRANS_TAB.  The table contains entry from the external file templateSELECT segment_name AS table_name, ROUND(SUM(bytes) / 1024 / 1024 / 1024, 2) AS size_gbFROM dba_segmentsWHERE 1=1 AND segment_name = 'EXT_FILE_TRANS_TAB' AND segment_type = 'TABLE'GROUP BY segment_name; Based on the documentation :https://docs.ifs.com/techdocs/24r1/030_administration/030_integration/330_ifs_applications_business_components/190_ext_files_i/?h=external+file+template#file_template_removetransThe removetrans external file will remove the old transactions.We have tried it on STDVOU file, the removetrans file did work, we are no longer able to see the tran

All the permissions regarding the report is set up correctly.But only for a specific user - when running the report, the details are displayed for a second and then goes blank.Tried to generate the output excel but the generated excel file contains no data.It is working for the user in test environment but not in PROD.  

Hello, Hello, I would like to ask about the transactions that appeared in June—i need help with how to check  why they were created, what they relate to, and who initiated them? Regards, Kruthika

Hello Experts,Background:Purchase Component Method ‘Customer Order’ is not available for Project Deliverables in IFS Cloud. This has lead us to switch to ‘Supplier Material’ as the purchase component method.  Current Situation:We need to deal with many supplier component parts. If we take once scenario,Supplier material is connected to a project deliverables demand part. (project supply option is 'Purchase') We don't have neither the parent or the supplier material part in stock We receive the supplier material part We ship it to the supplier Supplier receives the part and we receive the parent part from supplierChallenges:Given the amount of supplier materials we have to deal with, the challenges we are having,How can we monitor whether the supplier material has arrived ? What standard functionalities of IFS we can use to ship the supplier material (we have been testing with shipment orders but can we set up the shipment orders/shipments to be created automatically by standard? ie: cr

Hello, I am looking into the Export control. As I remember in App9 or App10 version when I am trying to set up export control for Customer orders (Inventory Part type purchase) when connecting the license I had to create a supplier for purchase part and define the export control codes in there.In App9, in the connection log it shows the user that you need to create supplier for purchase part and define those export control basic data if you haven’t defined them. And in that version both Part catalog export control data and supplier for purchase part export control data required in order to fully connect the license.But in Cloud 23R1 version, even when I didn’t define any supplier for purchase part export control data, system allows me to connect the master part export control type and approve the entire license. In previous versions if we only connect one it appeared as “Partially connected”. Did something changed after moving to cloud? I assumed since my sales part type is purchased s

Hi Community Team,Does anyone know why a CTO Part does not display Costing Information on a Sales Quotation (UNLESS I reserve and/or Allocate when running Capability Check)? The scenario is that they are making a CTO Part, they enter it in a Sales Quotation, run Capability Check (without reserving or allocating), and want the costs to be displayed on the Line.       BUT - If I change my Capability Check to “Allocate Only”, then I get a cost.  See images below:   Best,

Hi all,We are using Apps10 update 23 and have been asked by compliance to store ECCN (Export Control Classification Number) for some products. I cannot find a field for this use so wanted to check if anyone who uses Apps10 knows where this would be?ThanksUmar

Hi,Has anyone used the ECCN identifier in IFS?  Currently there doesn’t seem to be a place for this in the Item Master or other supporting tables.  If you have, how did you work around this?   We need to have it appear on certain outbound documents.

Hi, all. We are currently in project for implementing IFS Cloud for Aviation Maintenance.We need to set up the ECCN(Export Control Classification Number) on part master and control on the system to comply US EAR regulation but we could not find the appropriate field to output on shipping document. Could somebody advise us if there is appropriate field for ECCN? Thanks,Tomoya

Dear community,I need your help regarding the export control module as something is not clear for me.If I well understood, each part that are export-controlled needs to be identified, classified and approved in the part catalog. In addition to this, for purchased parts, the classification must also be done in the supplier for purchased part.Why is this required ? because what is troubling me is that we must maintain manually the same information on 2 different windows. And so, it can generates discrepancies if we forget to update one value on one or the other screen.Am I wrong ? or I’ve been missing out on…Thanks for your help 

How can IFS process a DESADV message in Incoming Dispatch Advice that contains a full packing structure of handling units from a 3rd party external supplier? How do we create these handling units in the system and process them with the supplier's labels?We are implementing IFS Cloud 26R1 and have suppliers that send an Advance Ship Notice (ASN / DESADV) via EDI before the physical delivery. The DESADV includes a full packing hierarchy: individual parts are packed into boxes, boxes are stacked on pallets, and each level carries a barcode. We want IFS to:1. Read the packing hierarchy from the DESADV and create the corresponding handling units automatically (no manual HU creation at the dock).2. Retain the supplier's handling unit numbers on the handling units encoded in the barcode so we can scan them at the dock without any relabeling3. Process the receipt using those handling units.Is this supported natively in IFS Cloud 26R1, and what does the configuration and process look like? 

Accumulated Shop Order CostAccumulated Cost: 2,682,779.78 Operation Scrap (OPFEED-SCP): 112,416.11Remaining Cost after Scrap2,570,363.67Received Value (OOREC)1,627,376.20Calculation Variance942,987.47The variance exactly matches:2,570,363.67 - 1,627,376.20 = 942,987.47Transaction AnalysisThe transaction history shows:OORECQuantity Received: 50,371 pcs Total Value: 1,627,376.20 Approximate Unit Cost: 31.36OPFEED-SCPQuantity Scrapped: 2,203 pcs Total Value: 112,416.11 Approximate Unit Cost: 51.03When reviewing the remaining shop order cost after scrap:2,570,363.67 / 50,371 = 51.03 per unitwhile the receipt appears to be valued at:1,627,376.20 / 50,371 = 31.36 per unitThis suggests that the accumulated cost remaining on the shop order after scrap differs significantly from the valuation used for the inventory receipt. The parent part of the shop order is weighted average.So, if I understand the weighted average costing logic correctly, OOREC has taken the current inventory value of the pa

Need Inputs, once the 27R1 is introduced service related functionality are removed, functions removed like Service request can be handled in Prepare work order screen.Dispatch → which functionality to be continued in Work Management ?Appointment Booking -->which functionality to be continued in Work Management ?and also need to know when is the 27R1 is expected 

Hi everyone,I have some general questions regarding how MSO handles shop order and operation statuses.As far as I understand, MSO mainly considers shop orders in Planned status. However, the Planned status only exists on the shop order header level, while MSO schedules the individual operations. This is where I am currently a bit confused, especially regarding the interaction between the shop order status and the operation status.My questions are:When material is reserved, the shop order header status changes to Reserved. How does MSO handle these shop orders? Are they still considered for scheduling/rescheduling, or are they treated differently?When material is issued, the shop order header status changes to Started. What is the expected MSO behavior in this case?Also, what happens if an operation has already been started, but material has not yet been reserved or issued? How should MSO handle such a scenario?From my understanding, operations that have already been started should not