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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
Asela Munasinghe
Superhero (Customer)
Asela MunasingheSuperhero (Customer)
asked in Supply Chain
Set up Available Qty >0 in the Page Designer

Hi All In the Inventory Part in Stock I need to filter out for all users the parts that we have set with the description = DO NOT Use and also containing no stock, like this:  The first part is set up like this in the page designer How can I set up the 2nd part, the available quantity >0 ? Thanks,Asela 

662
A
Hero (Partner)
ZTC ZTC JGOTA
Hero (Customer)
ZTC ZTC JGOTAHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Predefined PDF emails are generated by IFS

Hello IFS commnity, I have created some PDF_REPORT_CREATED custom event actions that will send an email according to the custom code I have created and it is sending the email normally.For example form the Purchase Order when it is in Released status , you have three ways to send the email.If you select the Print Order or Print Order Work Copy option and send the email after previewing it, I am able to receive the custom email. See the screenshot below.Now, if I select the E-mail Order option, it sends an email that I believe is generated by IFS by default. I’m wondering where I can find the structure or template of that email within IFS.I need to know how I can find the details of the email mentioned above. It’s not configured at the Custom Event Action level. Where else could I find it in IFS? Thanks, 

696
ZTC ZTC JGOTA
Hero (Customer)
M
Do Gooder (Partner)
MamitianaDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)
How do I change the status in my time registration?

In "My Time Registration", the "Status" button that used to show the different statuses no longer exists in version 24R2 — only the "Confirm" button remains. Is there a configuration setting to bring back all the status options, or how can I restore them?

181
V
Hero (Partner)
L
Do Gooder (Partner)
laurapatzka04Do Gooder (Partner)
asked in Service (Touch Apps, MWO, MRO)
Edit Object Connections

My customer is in IFS Cloud. In the Edit Object Connection section. I am putting the Connected Services in sequence order that I would like for them to display. I slect the Check Mark/OK. As you can see in the second screen shot it is not in sequence as I selected.  

1146
A
Do Gooder (Customer)
S
Do Gooder (Partner)
stephe_12Do Gooder (Partner)
asked in Supply Chain
Main Representative from customer added automatically in Customer order

Hello, I entered a Main Representative in the Customer tab. What I was expecting is that when I enter a new customer order for this customer I assumed that the main representative would be automaticcaly added.This is not what is happening.Does anyone have an idea on what I can do ? Thanks. Stéphanie

352
S
Do Gooder (Partner)
C
Do Gooder (Customer)
CindygcxDo Gooder (Customer)
asked in Contact Centre (CE)
Delete a Main Representative

How to I remove a Sales Representative that was assigned to customer account. The representative field is to be blank.

351
S
Do Gooder (Partner)
K
Do Gooder (Customer)
KiBriDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
no values in "Add new Expense"

When I want to add a new Expense, I can choose between three options: Mileage, Entertainment and Other Expense.No values are offered for the Entertainment option, even though they are available in the configuration “Expense Rule”.   As I understand it, a function is used here that fills the selection box with data via a filter. Unfortunately, I haven't been able to find anything on how to add data for the Entertainment option. Many thanks for your help

211
K
Do Gooder (Customer)
K
Do Gooder (Customer)
KBartoDo Gooder (Customer)
asked in Finance (Financials)
Customizing the Printed Bank Reconciliation Report

Hello!Has anyone successfully been able to customize the Printed Bank Reconciliation report? For reference, the bank rec report alone is pretty vague given the standard set-up and I would like for it to show cleared checks along with outstanding checks that were printed but have not cleared the bank yet for the month. Is this even an option using IFS Cloud and if it is, how is it set-up to enable these details?Thank you!

211
T
Superhero (Employee)
B
Sidekick (Customer)
BillatREMSidekick (Customer)
asked in Distribution (CRM, Commerce)
Limiting Address Types for New Customer Address

In Cloud, when creating a new address for a customer, IFS automatically create 6 address types.  Is there any way to control the types?  We want our Users to be able to create Delivery and Visit addresses, but not Document and Pay.  

232
B
Sidekick (Customer)
S
Do Gooder (Customer)
saab_cjonesDo Gooder (Customer)
asked in Supply Chain
User Edit Access to Change Rejected Purchase Req Line

 Version: APPS 10 and Aurena.Our users create and submit purchase requisitions in Aurena using the “My Purchase Requisition” screen.  Authorizers will later approve or reject the purchase requisition line.   The issue we have is when an Authorizer rejects a requisition for a reason that requires the original requisitioner to make a change and submit the req. again.  For example, change pre-posting or price.   The original requisitioner can see the rejected purchase req. line in the My Requisitions section but there doesn’t appear to be a way to grant edit permissions to these screen.  The only way we have found would be to give the user access to Purchase Requisition lines, but this would give access to all purchase requisitions, not just theirs. Has anyone found a solution for this?   

496
S
Do Gooder (Customer)
H
Do Gooder (Partner)
HelgaDo Gooder (Partner)
asked in Service (Touch Apps, MWO, MRO)
Manage resource using Dispatch console between two sites

Hello,We have an issue with a customer who uses the dispatch console.The customer have two sites, A and B.Employees at site A can work on site B Work Orders and vice versa.We are considering creating one employee for each of the two sites, but we have 2 dispatch console : Site A dispatch console and Site B dispatch console.When an employee is assigned from the site A dispatch console, the system does not indicate in the site B dispatch console that the employee is not available, so it is possible to reassign the same employee at the same time in the site B dispatch console. Do you have any ideas on how to resolve this issue?Thanks in advance,  

231
Alexander Heinze
Ultimate Hero (Employee)
L
Sidekick (Partner)
LevSupunSSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Authentication error - please log in to the application

Hi , Many Of our users have problems with getting an attached error message. It is not linked to a specific page, an event or a keystroke, but seems to come when you have been inactive in IFS Aurena.They are using SSO when login to Aurena. Can that be SSO issue? what can be reasons give this error in IFS?Kindly give your opinions.BRSaradha

611
AshenR
Hero (Partner)
R
Do Gooder (Customer)
rfuerstDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Send email with large attachment using Workflow

Hello everyone,I'm working on a workflow where I need to:Fetch the results of a quick report, Convert the output into a CSV file, and Send that file as an email attachment using a custom projection.I've already created a custom projection that uses Command_Sys.Mail() (Overload 1), as suggested in some other forum posts. The process works well overall, the report is fetched and converted to CSV, but I’ve hit a limitation: the VARCHAR2 parameter is too small to hold the full content of the report. Because of this, I can’t reliably use the Mail procedure in its current form.I considered switching to Command_Sys.Mail() (Overload 2), which supports CLOB input for both the message body and attachments. However, it seems that this overload cannot be added as an action in a custom projection due to its use of CLOB parameters.My questions are:Is there a recommended way to use the first Mail function with a reference to a local file (since it supports file paths when the input doesn’t contain an

503
M
Hero (Partner)
Dharshankumaar Mahendran
Superhero (Partner)
Dharshankumaar MahendranSuperhero (Partner)
asked in Finance (Financials)
External Mixed payments - Limitation

Hi All, Can someone kindly let me know whether we can use the below external file type to load a payment where the loading company is different from the payment company?I couldn't find any field which enables this option in the file type. 

403
Dharshankumaar Mahendran
Superhero (Partner)
L
Sidekick (Customer)
lionSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
how to make a security matrix include page/tabs/command like attached screen?

   

100
L
Sidekick (Customer)
C
Do Gooder (Customer)
c86_pipeDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Apps 10 - B2B - External - Different URL

I am trying to figure out how I can get IFS Apps 10 to either listen on a different domain name or use a reverse proxy. For example, use ifs-prod.domain.tld for internal and use ifs-prod.ext.tld for external. I’ve tried NGINX and it seems to always want to redirect me to the base url after logging in. I’ve also tried adding another virtual host in the mod_mws_ohs.conf, which listens on that port/url, however it still wants to force redirects to the base url.. Is it because the base url is hardcoded in weblogic? I’ve read some post that some are not setting this, but that could potentially lower security, if you were worried about hardening, and typically it’s best practices to do so. I’ve tried all sorts of different rewrite rules and such with both Apache on the MW server and on the reverse proxy server.. Any ideas?

1165
AshenR
Hero (Partner)
P
Sidekick (Partner)
preethi.a05Sidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Getting Error for logout on Person record

Hi,I have logged in FSM smart client as well as mobile, after initialization, I gave Logout from Person record and I’m getting the below exception on screen. How to fix the below error.  

131
roklde
Superhero (Employee)
Darrin Nicholson
Do Gooder (Employee)
Darrin NicholsonDo Gooder (Employee)
asked in Document Management (DocMan)
Doc Man - viewing minor revision content change history

Hi all,I am currently with a client that are in the process of upgrading from apps10 to Cloud, 24R2.One of the questions raised was how to view changes made to minor revisions of a document, between major revisions. It seems that when I check out a document, edit it, check in, the last version is overwritten so no one can see or compare the two versions. For example, in SharePoint I can view every change to each minor or major revision of a document.How do we, or can we do his in Cloud?Thanks in advance,Darrin

396
Darrin Nicholson
Do Gooder (Employee)
baris.halici
Hero (Customer)
baris.haliciHero (Customer)
asked in Assets (Asset Management)
Unable to Change Serial Object Owner and Part Catalog Desc

Hello,A similar question has been written in the post below. But I had to create a new post because the post is closed.@Garak @Chathuri Peiris Question 1For example;* Material with serial number TT01012005 was sold to customer C123456 on 2005/01/01.* On 2008/01/01, customer C123456 sold material with serial number TT01012005 to company X.* Company X called me as the manufacturer of the material it purchased; It asked if I could create/create a technical service service.I did not make the sale to Company X. C123456 company made the sale. How do I change customer ownership of object serial number TT01012005? Question 2I can't change the part catalog description because there are serial materials waiting to create serial objects. Is there an option for that?What is the purpose of this control!?Equipment_Serial_API:serial_state_ := PART_SERIAL_CATALOG_API.Get_Objstate(newrec_.part_no, newrec_.mch_serial_no);IF (NOT serial_state_ IN ('InFacility', 'InRepairWorkshop', 'Contained', 'InInvento

60018
baris.halici
Hero (Customer)
AntonioInfoConsulting
Sidekick (Partner)
AntonioInfoConsultingSidekick (Partner)
asked in Distribution (CRM, Commerce)
Red triangle on Business Opportunity Pipeline

In 24R1, on my Business Opportunity Pipeline page, there is a red triangle displayed next to some Opportunities. Do you know what the red triangle represents ?  

241
AntonioInfoConsulting
Sidekick (Partner)
S
Sidekick (Customer)
sachiniSidekick (Customer)
asked in Data Migration
How to concatenate two words in Method List Attribute- IFSAPP10

Hi,There is a migration job to create or update suppliers. We want to add ‘30’ prefix for the supplier id if the the supplier is a new supplier. I would like to know how we can do this.  we tried to get next supplier id and add ‘30’ prefix in the Method  List attribute as below. but it didn’t work.Thanks,Sachini

427
M
Hero (Partner)
L
Hero (Customer)
LaneHero (Customer)
asked in Supply Chain
Refill remote warehouse with transport tasks

I’m having an issue trying to get the refilling of a remote warehouse from inventory to work and I’m not sure what I’m missing. It will generate Purchase Reqs but not Transport Tasks. We are on 10UPD22.I set up the QI warehouse as a remote warehouse. Auto refill and a putaway destination are checked. Storage requirements validation is excluded at the site level.There is a single location of picking typeI created a storage zone with the remote warehouse in it. Then added that storage zone as a Putaway Zone with ranking of 1.The remote assortment is set up with about 10 items and refill source of Inventory. I switched one item to purchased and it worked and created a purchase requisition. The assortment is tied to the site and QI warehouse.  I’ve set the Refill Putaway Zones to From All Stock Location at the site level, also tried it at the inventory part level.Also transport tasks are set consolidate at the warehouse level.Looking at one specific part in the assortment. There is invento

261
L
Hero (Customer)
Alexander Heinze
Ultimate Hero (Employee)
Alexander HeinzeUltimate Hero (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Hierarchical custom LoVs in IFS Cloud

Question to the configuration and framework gurus: Is it possible to configure hierarchical LoVs using custom fields? We often see this use case in failure trees, where up to 5 fields are populated to categorize a problem (and potentially present suggested solutions).For example, in Field1 you can choose 1, 2, 3. When you select 1, Field2 offers 1.1, 1.2, 1.3. When you select 1.3, Field3 offers 1.3.1, 1.3.2, 1.3.3, etc. You get the idea. 😁In Structured Failure Management we have a 3-level tree, so somehow it seems to be possible, but ideally I’m looking for a solution that works in Page Designer.Appreciate your help.

34016
P
Hero (Partner)
R
Do Gooder (Customer)
RyanSleightDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Element navigation goes away when filtering a date after the drill through

I have an element based on an IAL pulling data from Inventory Transaction History that is setup to take the user to Inventory Transaction History once clicked. The filters I have are for excluding several strings that would show up, and works fine when drilled into. The problem happens when you filter the dates in ITH after being taken there. It doesn’t use the prior filters on Description. Is their a way to fix this so you can query the dates whilst the initial element filters stay?   

60
R
Do Gooder (Customer)
T
Sidekick (Customer)
TDCSOURABHSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM Odata - Save null/empty value to a field

Saving an empty value using ODATA API is not possible. It changes the task_status but doesn’t update the user_def1 to empty in the below example.URL : https://<fmsserver>/odata/task(12345)Method : Patch1st call (works fine)Body : {    "task_status": "HOLD",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "ENROUTE",    "modified_by": "USER1"} 2nd call (user_def1 is not set to blank)Body : {    "task_status": "ENROUTE",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "",    "modified_by": "USER1"}

3245
prazz
Do Gooder (Employee)

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