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Question

Unable to release CUSTOMER ORDER STATUS BLOCKED

  • September 21, 2026
  • 0 replies
  • 16 views

subbu Karnatakapu
Do Gooder (Partner)
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Issue:
The customer order cannot be released because the presence of cancelled internal order lines prevents the release process from completing successfully.

Expected Behavior:
Cancelled lines with an Internal order type should not prevent the customer order from being released, provided there are no other blocking conditions.

Actual Behavior:
The customer order remains blocked and cannot be released when cancelled internal order lines exist.