IFS Solutions

Hi,Why applied in inventory transaction history cannot be modified if aggregate inventory was done. is there any way to cancel the inventory aggregation done? we are using IFS10Thank you 

Hi,Would anyone know how to handle multiple visits on the same Work Task in MWO without having to go into the client and manually assign work each day? E.g. a piece of maintenance that is carried out over 3 days where travel and work time is logged for each day. ThanksJohn

Are skill unavailabiltiies an option? Either now or in the future. Currently we only have the option for skill availabilities (inclusive range) We would like to have the option exclude a period of time from a skill (unavailability)Also, can the maximum duration of a skill availability be increased further than 99 days? I would need to utilize a skill availability to 6 months or more (seasonal demand etc) 

Hi All, I experience that Selection Rules for Service Delivery Unit is not working in 25R2.I have set three selection rules for the service TK-AZN as below. Objective is getting a different delivery unit as per different regions. But when I creating a service, the default delivery unit for the service organization is always fetched even if I use different regions.As I remeber these rules worked fine before.Are there any workarounds other than setting selection rule to fetch the correct delivery unit? Or is it same for others?TIA:

Hello IFS Community,I have a rental order that has been delivered. I created a draft invoice, which I then canceled.I wanted to change an amount on one of the lines of my order, but I can’t do it. So I tried to cancel the line and/or the order, but since rental transactions have been created, I can’t cancel anything.Right now I’m stuck; I can’t invoice this order, cancel it, or change the amount. How can I resolve this situation?Thank you in advance for your responses,Mathilde

Hello,I have a question regarding SEPA payment file generation in IFS.We would like to understand how IFS handles grouping of supplier invoices into one payment transaction in the generated XML file.Today, it seems that IFS is generating separate payment transactions instead of grouping them, even when the invoices belong to the same supplier. Thank you for your help, Best regards, Abdessamad

Hi,I would like to call a IFS Rest Api for an interface in Aurena Apps10UPD19.It should be a connection with OAuth 2.0 authentication using client_id and client_secret. I was able to set up Postman to get the tokenBut when I do the call it always returns Error 401I can also retreive the token like that:If I try with to connect using basic Auth it works without any problem.Has someone a solution to do t

I have some experience with it today and wanted to know about yours.Based on my limited experience:I like the process is very well described.On the other hand, I find the following aspects quite challenging:Joining any disconnected items Undoing all applied baseline changesI mean points 2 and 4 in Base processPicture from the documentation to make the post more visually appealing 😀 

I’ve created a User Interaction workflow that triggers after adding or editing an expense detail line. It will ask the user for an input and updates a custom field on that line. As a user, I get a client error yet the workflow is triggered successfully but as IFSAPP, I don’t. I thought it was a permission issue but my user has full access to all the projections used in the workflow. If I’m logged into IFSAPP and add/edit an expense detail line:The workflow is triggered and asks for a value to update the custom field. The custom field gets updated. No error.If I’m logged in as a user and add/edit an expense detail line:The workflow is triggered and asks for a value to update a custom field. I receive a Client error. I refresh the page and the custom field has been updated.I’ve watched the workflow and captured the payload that received the Client error to use for debugging. I used that

Hello,I’m working on an automatization for unballasting parts multisite.This is the second time QA is getting a metadata error executing the workflow.We are using IFS Cloud 24r1, because we are under migration from IFS V8.They are getting the following error when I inspect the HTTP call returning the error :type: "MetaDataModifiedException"message: "Error occurred due to metadata version miss match"What does it mean ?I have one deployed version only.The workflow is triggered by a commandgroup (button) on shop order page.Do I need to restart the middle-tiers, a specific pod when I am working on the workflow to make it work for users during tests ?

Request Bundle tasks not posible to set *Multiple Visit Allow* Is this functionality not supported for bundle task. Customer has problem with planning these task using PSO. ​@Björn Kleist ​@André 

Do I understand correctly from reading other Community cases that through 23R2 the following Machine Learning Gateway URL (shown in blue), could be used by Remote customers...… but in 24R1 Remote customers cannot use Machine Learning?Or, is there a for-purchase option for 24R1 Remote customers to use a Machine Learning Gateway - or a roadmap plan to enable Remote customers to use features such as Business Opportunity Score and Business Card Scanner?There are several attractive features that require Machine Learning, and as a example the Opportunity Pipeline Board has Business Opportunity Score as a standard field, so it will be good to know if this c

What are the consequences or risks if we hide certain field views from the global context via visible checkbox? Is that recommended way or do you have a better suggestion?We would like to hide certain fields from view so that page visitors do not see all the content on the page. 

Hello,I would like to ask somebody for answers regarding using of INVENTORY TURNOVER RATE and CREATE REPORT FOR SLOW MOVING INVENTORY PARTS.I’ve tried to make some cases in IFS CLOUD, but I’m not sure that I got correct results. I’m not sure, how this turnover is calculated. Does anybody know which types of goods’ movements are counted? If anybody has a description, how to use it, write some details or step by step instructions here, please. Thank you very much in advance.Best regardsJIRI 

Hello everyone, I've been facing a big problem for some time and I would like your help, maybe we can find a solution.I have made some changes in IFS Cloud (24 R1) such as: creating custom fields, changing some field names according to customer requirements, hiding/deleting some fields etc. Each time a release/service update takes place, these changes are lost and the system reverts to the standard version.Also, if in a new release, the interface of an IFS Cloud page changes its appearance by rearranging fields/windows, introducing a new design, all changes made on that page are lost.So far, every time this happens, I have to make all the necessary changes manually over and over again.I need to find a solution so that all existing changes are not lost in the future.Has anyone else experienced this? Do you know how I could solve this problem? Thank you in advance for your help!Kind Regards,Miruna

Hi All, Is it possible to grant/revoke permission by page in Aurena?When we grant a projection to a permission set, lots of pages connected to the projection is available in the navigator. Example scenario:I just want to enable Quick AbsenceIn Aurena go toSolution Manager > Security > Permission Sets > Permission Set > Projections and Lobby Pages → Manage By Navigatorchoose Quick Absence from navigator, Edit projection access for selected pages. In the Manage Projection Grants page, only the projection can be granted. I need to remove the other pages granted along with this but seems it’s not possible. Is there another way to handle this than hiding from navigator?  Cheers!Damith

I am trying to add a new custom field to the posting proposal screen when entering a manual supplier invoice.  I have tried many different entities and not finding one that works,I am using IFS Cloud 24R2 su16

We are currently attempting to upgrade our environment from IFS Cloud 25R1 to R2 using the IFS documentation.We have not made any modifications, and the readiness test in Developer Studio found no errors. The deployment was successfully created in the build area. However, installing the upgrade deployment leaves behind numerous invalid objects, leading to malfunctions in the cloud.Needs the R2 delivery to be merged with the R2 core files beforehand?

Hello, Currently attempting to upgrade my environment from 25R1 to 25R2 and with the new EBR Compliance stuff I must admit I’m a bit stumped as to what exactly I’m supposed to be doing to uplift any custom entity I created within the Cust Layer ? For context this is a Managed Cloud environment, so not a Remote Install. I generated the topic branch and I’m trying to order it as an environment but the install keeps failing, I got it to pass the model generation, but now I’m getting some errors that I’m not entirely sure what the steps to do are ? I think the customizations are super straightforward, basically a new entity model, with a .cdb file that handled the creation of the table/indexes, and both the entity and model file were uploaded to the customization repository for delivery to our use place, which has always worked flawlessly (was that the wrong thing to do?) When attempting to install the topic-ru branch

Issue:  Customer order exists with a customer order line containing Customer Owned material.  We need to charge the customer for a repair cost on this material, but due to the part being listed as “Customer Owned”, we are unable to do so. Is this a situation that any of you have faced, and if so, what types of solutions might there be for this type of scenario?

Topic: As part of user experience it’s beneficial to be easily observe, whether invoice fees has been applied to specific Customer Invoice.Issue: In IFS Cloud Instant Invoices have dedicated attribute to indicate, whether specific invoice contains Invoice Fees. This is solved with simple “Invoice Fee” - Yes/No string. This same option is not supported on Customer Order Invoices, which means users are not provided with a solution to confirm whether the invoice has the invoice fees included or not.Solution: Extend the Invoice Fee field from Instant Invoice to also cover Customer Order related invoices.  

Hi, We would like to set up Punchout integration in IFS cloud 25R1 for one of the supplier.  We have got the Punchout URL and Secret but I am not sure about the other details.   Could someone help in understanding what values it should have and how to fetch them.  We would like to use the cXML,  what is  “Domain” , “Identity”, “Sender Domain”, “Sender Identity” ?   what is this “use Mac” ? should we enalble that or skip ?  I would like to have a more simple set up.  What would be the client ID and domain name given here under basic data for punchout ?  Is the client here same as the “Identity” from add supplier puchout set up ?    Is the client ID nothing but a user ID in IFS ?    I would really appreaciate if you could help. Thanks!     

After an update last November some of our users get an error message when trying to register absence, saying “cannot register absence as there is not enough space in the schedule”. Even though there is sufficient hours left in the schedule.Other employees on the same schedule are able register same absence without an error message.Any experiences or idea on this? Or is it a bug?

Hi, I am having trouble adding conditional formatting to the Customer Order Lines for the Contribution Margin Rate column for anything less than a certain percentage. Any ideas? This is in IFS Cloud 23R1  Thanks!

Hello all, We have set up a Reorder Point Kanban circuit for a manufactured part in IFS Cloud.The Kanban size is equal to the MIn-Max Lot Size defined in the Inventory Part Planning Data. However, when shop orders are created from Kanban and the demand at Kanban start-up exceeds one Kanban, the resulting shop orders contain a quantity larger than the defined Max Lot Size. This behavior occurs specifically during the initial use of the Reorder Point Kanban.Questions:Is there a setting or configuration in IFS Cloud that ensures shop orders created from Kanban always respect the Min / Max / Multiple lot size settings from the Inventory Part Planning Data? Is it possible to have shop orders created by Kanban be created directly in status Released instead of Planned? Kind regards,  Willem