IFS Solutions

Hello, we are now testing IFS Cloud application that is directly connected with TACTON configurator. My question here is:  If I send some documents from TACTON (for instance the contract for the customer order) to IFS, is the visibility already limited by the company? Example (I have 3 companies - X, Y, Z):If “Z” places the customer order, do also employees from X and Y have access or not?  If so, it should be enough to have just one limitation (for people amending the contracts) But if not, I would need different access for different company and then for the group of employees, right? Can you please advise? Thank you,Best RegardsPetra Kuchyňková 

 We are currently developing our configurations during our IFS Cloud project in Version 25R1SU5.We noticed timeouts during the design of workflows, as an example the validation or inspection of a simple workflow:Timeout during Inspection of workflow, with only one record in EntityAlso some users are experiencing LoVs, that are not getting loaded:  What could be the source of this errors and where should we look for a more detailed error message? Any logfiles we can check? greetingsChristian

Hi All,Can anyone help me understand how to setup data to the Analyze Segregation of duties window? Best RegardsPramod 

Hello,  I followed the steps onhttps://docs.ifs.com/techdocs/24r2/070_remote_deploy/010_installing_fresh_system/030_preparing_server/50_management_server/010_Setting_up_An_Environment/#5_install_ifs-monitoring_helm_chart_command After this step I was unable to logon on IFS Cloud Remote After removing, It worked again. Anyone expérienced this ?

Hello.We have an event to send emails with a PDF as attached file, the event action is defined like this :Event Id : PDF_REPORT_CREATEDEvent action type : E-MailConditions : PDF_PARAMETER_2 = UNIFORM_PAYMENT_ADVICE_REPMail sender = MAIL_SENDER1By trying to use this event, sometimes, the email is sent but not all the time.Yesterday by doing new tests, we have noticed that some of our suppliers didn’t have any address tagged as a pay address, by fixing this, that worked.How can I know the exact conditions to make the email sending works?So far, we think we need to complete these conditions :define an address as a pay type Adding a communication method as email type with an email as value In the payment tab, payment advice = at create order In the payment tab, select a communication method as email type and set the output media as email In the payment tab, disable the

Hi Community.Our MWO users are frequently getting the kind of failed transactions shown below, we are curious to know what could be causing this kind of failed transactions and what can we do to stop it? This is very inconvenient for the MWO users and frustrating.  Any input would be appreciated. ERRINV: Entity instance not found. (JT_TASK_CLOCKING - CLOCKING_SEQ=149977.0) ThanksMesh 

Can anyone please provide the ABA payment setup document in IFS Apps10 to generate ABA payment file for Australia. ABA payment files are plain text files, typically with the .aba extension.  

I have a question. Is it possible to configure the repository of the "File storage" type in such a way that the files of attachments of different classes of documents are stored in different directories and not in one collective "Docman"?

im using IFS app 10, recently for many work orders their planned and expected finished dates are not showing. how do i resolve this?

I am playing with IFS Workflows and encountered an issue where workflow isn’t triggered. My workflow is designed to automate the “Picking” of CO from quick order flow handling screen using “Report Reserved Quantities as Picked”.Read CO Quick Order Flow: First Block reads the Quick Order flow data using Order No.   Second Block: Only executes if the Objstate is “Reserved”. I am calling the action “ReportReservedAsPicked(Selection,LocationNo):Void” to pick the CO. You can see that it’s executing properly in the test mode (Inspect BPMN diagram) Triggering the workflow using Event Action:

I would like to know how to register the Reference. The Reference is shown in the screenshot below. 

Good day, Scenario - an inventory part was ordered on a PO,  and received into inventory (no inspection required). The supplier invoice was since matched/processed and the invoice has been paid. The technician has now realized that the incorrect part was ordered.What is the process in IFS Cloud for returning this part to the supplier for credit? Thank you

Hello, Is there a transformation method available to copy attachments on a Work Task to the Equipment Object for that Work Task (Service Management, IFS Cloud 25R1).You can copy attachments from Equipment Object to the Work Task using Object Connection Transformations but not the other way around.  Thank you!

Hi Community,Looks like “Shop Order By-Product” supply is ignored by MRP when Shop Order comes from DOP (configured).MRP is creating a supply proposal for later demand even though projected qty is enough (scr below).By-Product line was added manually to the Shop Order, “Include in MRP Supply” field is checked.If the same Part is added manually to the non-DOP Shop Order, it is visible to the MRP, supply proposal is not created.Any suggestions or opinions? Looks like a bug.Regards, Lukasz

In Presales Support Services, we created a Proof of Concept for a new report: Service Report for Request Work Task, similar to the report generated from MWO (Mobile Work Order).Attachments:Ready-to-install solution Example report output  Thanks to ​@gisagb for the idea and key contribution.

Hello,In a business opportunity, is it possible to go from confirmed status to in progress status without creating a quotation ? RegardsPierrick

Hello,We have been experiencing some issues where a Sales Charge Type which we no longer use has been being selected as the charge type on several Customer Orders. It is causing issues with how charges are getting processed on these orders. So we would like to know what our options are for deactivating, hiding, or deleting this particular Sales Charge Type, either on the Sales Charge Type screen itself, or on the Customer Order. Can someone point me in the right direction?Thank you,

Hello,I’m looking for guidance on an issue I’m encountering with PMRP and the use of standard inventory.I have a project configured to use standard inventory and to automatically generate MTRs. The parts involved are within their lead times, and I’ve confirmed that MTR creation should be possible. However, when I run PMRP by Activity for the entire project (leaving Activity Sequence blank), only one activity receives an MTR. The other three activities generate purchase requisitions instead—even though I know sufficient excess exists in standard inventory.If I run PMRP on each activity individually, or if I use a Planned Netting Group, all activities generate the expected MTRs. This leads me to believe that when PMRP is executed for the full project, only the final activity processed is considered for standard inventory availability.Has anyone experienced this behavior or know what configuration or process I might be overlooking?Tha

Hi, I’m in need of some guidance and hope for some help from someone. We use a Generic part in our Estimate bid and this generic part will be a non inventory sales partWhen setting up Version Qty as 5 days and on the Sales Quotation we will have 1 in Sales QtyIs this the correct behaviour of the process? Best regards and thank you in advance/Marita 

A new functionality called Assembly Kit has been introduced in 25R2, and this solution perfectly fits one of our customer requirements. However, there is a limitation when managing these assembly kits for rental use, as the system has a hard restriction that prevents modifying the contents of an assembly kit through an assembly order when the ownership type is a company rental asset. I understand this limitation exists because the assembly kit cost is calculated based on the component costs.However, we would be keen to know if anyone from R&D can confirm whether there are plans in the future roadmap to enable the Assembly Kit functionality for rental use as well.

Hi allI have an issue. i try to send a supplier payment advice via media output email. i do receive an email but with no attachment. here is the event action i createdwhen i checked the archive all advices has printstatus 0. the ones with the 1 i printed manually from the report archive. also the application message is finedoes anyone have a clue why i dont get an attachment. Best RegardsSophal

Hi All, When I tried to delete a crew member I get a error message. The member period is already over. Still I cannot delete the resource. The error says about Crew Member Deviation but there is no any deviation related data. Also I have no idea about this resource crew member number. What is that number?Any idea on this error? TIA.

Dear All,I am currently working on an integration where I need to send a CSV file to an SFTP location.The application message has been successfully created. However, I observed that, although I intended to send a CSV file, the message input data contains an XML file instead.  The expected file name is correctly specified in the address data section.At present, the SFTP sender is deactivated, which is causing an error. Therefor I am unable to check the actual file.My concern is if the file type mismatch could impact the successful completion of the application message. I would appreciate it if anyone could share their thoughts or insights on this matter.Thank you in advance for your assistance.Nija

Hi IFS network,I have an issue at a customer who is not able to match a supplier invoice against a PO which is created from a Work Task. The Work Task is in status finished, now it is not possible anymore to match the invoice against the PO receipt (only when you reopen teh work task it is possible again). I see that from UPD16 there is a fix deployed, see  This fix was related to invoices without a PO reference. I think it should be possible to match an invoice with a PO Receipt, even when the connectexd Work Task is in status finished. Normally the person who is responsible for the status of work tasks is not the same as the person who is booking the invocies. The invoice will come weeks later than the work is executed, so this is really a timing issue.Please advice on this issue @Thommy

Hi,Using MWO with IFS Cloud 22R1, I noticed that the “Actual Worked Hours” are calculated using “Assignment Finish” date and time.Is it the expected behavior ?It make more sense to me that it would be calculated with “Work Finish” date and time.Kind regards,Lénaïc