IFS Solutions

I created a custom attribute on the event called “CoordinatorEmail” with the methodIFSAPP.COMM_METHOD_API.Get_Value('Person', &NEW:MRB_COORDINATOR, '1') Then I try to use it as the email address by entering &CoordinatorEmail The field does not appear to be pulling an email address if I put &CoordinatorEmail in the body of the message. Any help would be greatly appreciated. Thanks,Mike

Hi ,Prevailing wage can be enabled for a work order through the job rate management tab in prepare work order window. However, this is not available in Request Detail page. Does anyone have an idea on how job rate management can be integrated with Request labor rates. Thanks,Nethmini

Please advise if changing the supplier after release of a quotation is possible.  We get an error that says it is not, have to cancel the line and re-enter it to choose an alternate supplier.This should be standard functionality even if it changes to revised status.  We should not be locked into the supplier only because we released the quote.

Dear Community, How can we change the settings so that in the event of any modification to the price of the purchase order, approvals must be taken again, because at the present time on the existing options, the price on the order may be successfully modified with the same old approvals.the screenshot below shows the current setup.  Regards

HiOne of our customers want to add different types of fixed fees for most of the requests generated from recurring services in IFS Cloud. In most common cases, it is 3 types of fees. The invoiced must contain all the resources/materials used and these fees. Fees do not cover any resource used while doing the job. these are always fixed.As an example fees can be for documenting work carried out, basic fee for the visit and a fixed fee for the consumables used. We must get 3 separate lines in the invoice for these fees.Where do we add these fixed fees in the new service solution? In PM Actions we added these to the Work List/Planning tab.Thanks.

In 25R2, we notice that Task which is unallocated is not displayed in Dispatch Console, even it appears in Work Task/Scheduling Information/Allocation 

 Whenever I try to use select query in column I am getting error, how to use condition in mentioned query   

Hello IFS Community,I’m wondering whether a single Purchase Requisition (PR) can be distributed across multiple projects and/or project activities.Scenario: We need to purchase a common item (e.g., steel plates, pipes, cables, consumables, etc.) that will be used by several projects. From a procurement perspective, we prefer to create a single PR and purchase order to leverage volume and easy traceability, but we need the cost and commitments to be reflected against multiple projects.Questions:Can one PR line be allocated to multiple projects or project activities? Is there a standard functionality to distribute the cost and commitment among several projects (e.g., by percentage, quantity, or value)? Would the Project Cost Commitment be created correctly for each project? What is considered the best practice in IFS Cloud? One PR with cost distribution? Multiple PR lines, each assigned to a different project/activity? Another approach? We are using IFS Cloud and would appreciate feedb

Hi,We want to look into this, but would like to know if any of IFS customers are running this and what are your experices so far? If you have anything to share with us, please reach out. 

I would like to ask whether there is a way to control material issues for Material Requisitions and Shop Orders separately.Currently, we would like to achieve the following:・Allow material issues based on Material Requisitions from a specific storage location.・Prevent material issues based on Shop Orders from the same storage location.We have reviewed the Part Availability Controls functionality; however, it appears that this setting controls both Material Requisition issues and Shop Order issues in the same manner.Is there any alternative method, configuration, or functionality that would allow these two processes to be controlled independently?

Hello everybody,I get an error message when attempting to create a GDPdU file via the "Audit Interface Assistant" in IFS Cloud.Error message: Restricted file typeThe text file exported successfully, but the XML file did not.What is wrong and what can I do? Thank you.

Hi All,If we delete the IFS User first, the corresponding record still remains under IAM Users, but the Username is blank.I tried to delete the record using the Delete User button in the IAM Users window, but the record still remains after the deletion.Since this user account is configured with SSO, could someone please advise how we can properly remove this orphaned IAM User record? Thanks.

Hi, Is there a limit to the number of Request Tasks that can be transferred to mobile using the Pool Task option in a single transfer? 

To record in the history log when changes are made to the permission set under “Granted Permission Sets,” the xyz table must be available. Is there a way to do that? We have IFS Cloud 25R1 SU 5.

Dear @Mathias Dahl,I’m reaching out to you directly, as I believe you are the most knowledgeable person to answer this. We have a customer running on IFS 10 UPD10 on Microsoft Azure Cloud (in their own subscription, not in IFS Managed Cloud). They are using the IFS Docman functionality extensively, with a large number of documents saved on an FTP server.They are planning to upgrade to IFS Cloud (possibly 24R2 or later), and there’s a chance the installation will take place in Oracle Cloud. As we know, IFS no longer supports FTP as a repository, but IFS Cloud currently supports "File Storage" using an SMB (Server Message Block) share to store files.My questions are: Can we use the Cloud File Storage Migration Tool to migrate files from IFS 10 (from the FTP server) to IFS Cloud (SMB share)? Note: I read about the limited support for this tool. However, I would like to know your opinion on whether we can rely on this tool, or if there is a better alternative. For example, could we copy th

A. What is your idea?1) ClassificationChoose ONE: keep the applicable option and delete the rest.Opportunity for improvement2) Brief descriptionWhat happened, what is missing, or what could be better? Focus on the problem or opportunity (not the solution).Service Requests and Request Quotations are unavailable for Prospects, limiting both quotation development and advance service planning. As a result, the only practical workaround is to create the Prospect as a Customer before any commitment to purchase has been made.This forces sales and administrative teams to complete customer onboarding activities prematurely, including credit applications, tax liability reviews, and other required documentation. These additional steps not only slow the sales process and create unnecessary administrative overhead, but can ultimately prove wasteful when a Prospect never converts to a Customer or purchases the proposed service. Most prospect customers will not go through this effort just for a quota

All, I have a costing question or two.  The item being manufactured is a manufactured sales part that is weighted average costed by lot batch.  As you know with weighted average costed parts, the true cost isn't really known until the shop order is finished.  However, when I enter a customer order line, the cost field of the line is zero initially, so they have no way of knowing if there is a projected profit or loss.  What I did discover is that the estimated material value of the manufactured sales part is loaded onto the customer order line.  But when you calculate the cost set 2 or 5 of the manufactured part and then copy the result to cost set 1 and select to update the estimated material cost of the inventory part, the manufactured estimated material value cost is not updated.  Also, the unit cost of the "*" lot   is NOT updated.   So my question is in 2 parts:  how do we get the cost of a weighted average part to appear on the customer order line 2.  How do we get the cost from

Can you turn off (default) the Show only current results in Customer Order Lines?  

All,  I have had a couple of questions sent me regarding visual scheduling of shop orders.  One of our customer's business units wants to be able to use visual capacity requirements planning to do their longer term assignments to operators on the shop floor.  They then use drag and drop scheduling to move work from a general work center to a specific work center for an operator. When they highlight a shop order to move, the display does not provide any information or the status of the materials required for the shop order.  Has anyone done a modification to the dialog box that shows the shop order information to allow it to show the material status?

Are business users do not like the new toggle at the top of many screens such as the Change Request that says, “Show only current results”.  They have asked for this toggle to be turned off by default.I haven’t been able to find a way to turn it off by default via a setting. I am plying with an alternative solution to the Toggle being set to on for a given page.It appears by creating a custom menu to navigate to a Internal page I can control the parameter.This is the text of the Page URL used:  page/ChangeRequests/List;usedefaultfilter=false  My big question is what is the downside of this option.  Are there permission issues I am not thinking of will future updates break what we have done here? Thoughts are appreciated.

IFS PRINT Agent is getting following error [006] 10/17/2023 12:47:07 PM: Error while looking for jobs. Reason:Internal Server Error[006] 10/17/2023 12:47:07 PM: Value too large for column.ORA-12899: value too large for column "SYS"."DBMS_ALERT_INFO"."NAME" (actual: 32[005] 10/17/2023 12:47:17 PM: Looking for jobs...[005] 10/17/2023 12:47:17 PM: Error while looking for jobs. Reason:Internal Server Error[005] 10/17/2023 12:47:17 PM: Value too large for column.ORA-12899: value too large for column "SYS"."DBMS_ALERT_INFO"."NAME" (actual: 32[006] 10/17/2023 12:47:27 PM: Looking for jobs...

The customer wants to use contractor-sourced materials to create a single Purchase Order for the entire job completed by the service contractors. However, the Payment Lines on the Request Task are not reflecting the materials, which means we cannot create a Purchase Order.This issue arises because the inventory parts are not being recognized in the Purchase Parts tab of the service contractor, as the contractor's scope is set as intercompany.This functionality needs to be implemented in future releases.

I have code like this  But the result (picture below) is hidden in double nested list (i tested data, when i make StandAlone list it display data so its working)​​​​​​​​Is there a way to nest it inside another nested list ?

My customer is currently running IFS Cloud 25R1 SU3, and the business is interested in upgrading directly to 26R1 or 26R2. Is a direct upgrade path supported from 25R1 SU3 to these releases?If we proceed with this approach, what potential technical challenges, risks, prerequisites, and upgrade considerations should we be aware of during the planning and implementation phases? Could you please provide your recommendations and any associated limitations?

Hi All,Is it possible to do some configurations in Scheduling Workbench or PSO workbench?As an example, can we add “Service Notes” on this card under Task Details? an we arrangera Tabs in Activity Details?  How you can change /re-order items in these cards and sections?TIA.