Distribution (CRM, Commerce)

Hello Community,I wondered if there is a better way to reverse a Customer order from "Invoiced/Closed" to "Partially Delivered" without running a SQL update directly to the customer_order_tab?Can it be possible to run the modify (API) to do the reverse?Thanks,JL

I Create a Lobby in IEE and in the client type i select Aurena but when i try to open this lobby in aurean Doesnt WorkHow can i solve this situation ? Regads! 

When we create a business activity in Aurena and sync to outlook we are getting 2 invites showing up in our outlook calendar?I have checked my person record and I only have one email address assigned to me. Has anyone had the same issue?Thank you

I set ‘Replicate’ at Customer > Order > Misc Customer Info > Replicate Doc Text. Added Doc text at CO line with the output type CO. At Order release, Shipment is created. Shouldn’t the Doc text be inherited from CO line to the Shipment line? Or is it only for the intersite orders?Nor can I manually add Doc Text to the Shipment Line. Did I miss anything? The goal is to have Doc Text in the line of the report Shipment Delivery Note.    

Dear Community, We have several sites in different countries in our company. The customer base with addresses is used globally. We partly have an issue with customers that are used by different sites in different countries. There are different country-specific or customs-specific requirements for the documents. In addition, our business covers different industries, which have different requirements for the documents. However, up to now it has only been possible to link one document at a time (delivery note, forwarder, transport, etc.). In order to meet the different requirements, additional, duplicate addresses always had to be created up to now. This inflates the address database a lot and makes it confusing. It was therefore suggested that it would be helpful if the Documents tab in the Customer, Address tab, ASC Data for [...] sub-tab could be created on a site-specific basis. Since this is an extension of existing functiona

Hi Team, I have invoiced a customer order and ran the job “Create Customer Order Details Statistics” for statistic type invoiced sales. Still, this does not create any record in “Detail Statistics - Invoiced Sales” window. Are there any specific basic data to be entered or steps to be followed in order to generate records in  "Detail Statistics - Invoiced Sales" window? Thanks.

I connect the customer order to a shipment. when I go to the shipment window I would like to see the status of each line like I see in the customer order ( reserved, release, etc.)  the thing is the I don’t want to return to the customer order to see which lines are on reserved, release or picked because I will waste time. How can i see the status of each line on shipment? 

Hi Folks, Could you please show me the way how to set a default address presentation for a company? Best Regards,Thakshila

The client would like to create an interface with Dell Boomi between our Apps 10 and an external software. This interface should create Purchase Order headers and lines in Apps 10.The clientwould like to ask, which API projection can create Purchase Order header and line?  

Hello!When entering an order with supply code of purchase order direct, how does the ship via hierarchy work on that?  Our expectation was that the PO would inherit the ship via from the customer order.  Example:Customer Order → Delivery Info →  Ship via of Next Day Air Purchase Order → Misc Order Info → Ship Via created as Standard Ground Purchase Order → Part Order Lines → Purchase Order Line Address → Delivery Information → Ship Via created as Standard Ground 

I need to know how to determine the site profitability using Inter site profitability postings, in the same company inter site flow. The check box ‘Inter site profitability postings’ is selected in the Company > Distribution tab > Order sub tab.

ISSUE/QUESTION:Hi all, I wish to understand why I can’t scrap my part. What are the reasons of this issue.Can it be link to acess ? ENVIRONMENT: IFS 10 UPD8receipt RMA: RMA:supply:chain analysis: Thanks in advance,Kind regards, Adrien

I Have a Page Lead  and When i Click Customer_crm  i need pass the customer ID ,  to the filter when i click the customer -CRM i need pass the customer id to this filter It is possible?Thank you for the Help. 

HiAnyone know how we can change a Sales part from non-inventory to inventory? We want to use the same part number for the inventory sales part such that our sales personnel and customers don’t have to worry about it.Br Kristian

When the reservation couldn’t be made on a customer order because the available stock doesn’t match with the Minimum Durability Days requested by the customer, on which screen can I see the reason of the none reservation?  Many thanks for your help  Best Regards

Hi,   is there a demand in this community to implement a multi stage customer order delivery?   E.g. a customer order needs to be shipped with a customer order shipment process but rather than delivering the goods to the customer, the goods should be relocated to another location ( e.g. at a forwarding agent).    Parts stay in this location until the final delivery to the customer is done.   BR Andreas

Where can I find the history of the removed invalid agreement lines from a customer agreement ?By clicking on “history agreement line” I only see the latest price and I lose the history of the previous price. Do you know where I can find this history?  Many thanks for your help Best Regards 

We have an RMA where the only thing we have on it is a charge line, no Return Material Lines.  That charge line has been approved for credit and processed.  We cannot get the RMA to close.  Any help would be appreciated. 

We have a remote warehouse we are trying to pull a cycle report on but we are getting the following error message: 

In Aurena, when trying to add a new address in the Business Lead page, from the side dialog pane, the highlighted section is not shown. Hence, I can add only the Country.There is only 1 Context which is Global. Any ideas why? How can I resolve this?We are using IFS Aurena client version: 10.11.112.0. Regards,Arunalu

We consumed a qty on the customer consignment screen.  Customer order line shows history of invocing as well as showing the invoice itselft as (PaidPosted) however the line is still showing as delivered and we cannot return items until the line status changes.  Any ideas?

HI, I setup a remote warehouse with min & max quantities for refill.when I launch the “refill putaway zones” batch, it works well when there’s stock available in the main warehouses from where the remotes one have to be refilled (transport tasks are generated). But I have the feeling that “nothing happens” when there’s no available stock in main warehouse to refill remote warehouses. Is there a screen to identify such shortages (1) and eventually to generate purchase order to mitigate stock unavailability (2) ? Thanks for your answer. 

I'm working on a migration project and experiencing an extreme slowness when migrating customer related data into IFS. When monitoring the session i can see that the  new method in customer info address and commethod is calling a duplicate check method in RM_DUP_SEARCH_XXXXX (COMM_METOD_TAB or CUSTOMER_INFO_ADDRESS_TAB). How can I disable this duplicate check ? all the duplicate check rules have been disabled. no history logging in action  

Dear Team,kindly advise on below error while user’s going to attach document at any screen. the error is coming for the end user’s as well on  IFSAPP id.   

When you run the re-order point report you get a requisition for each part that needs to be ordered in order to replenish stock levels. If the supplier is the same for those parts is there any methodto create just one purchase requisition or RFQ and send it to the supplier instead of creating multiple requisitions?