Distribution (CRM, Commerce)

  Can I create a color theme for Aurena, next to the available choices listed above? this can be valuable for indicating different environments (PROD/TEST) and just fun to customize the color scheme to your (client’s) company color scheme

Hi,I would like to know if any of you have implemented a solution for Amazon FBA. Solution I think of includesmimicking Amazon warehouse for our stock using a virtual warehouse with one location. Creating COs to Amazon (treating Amazon as the customer buying from the virtual warehouse, not actual customers) based on Amazon sales records provided daily Invoicing based on daily records Replenishing stock in Amazon warehouse using stock in standard warehouse. Issues in the solutionhow Amazon charges which appear in their records in to sales orders created, to see the actual cost of the sale when a logistic provider is used to move stock from our premise to Amazon, creating POs for the logistic provider Integrating to logistic providers pricing for the service Amazon bears the tax for sales up to some amount (e.g. up to 150 GBP) and for those orders, there is no tax to be used

Does anyone has experience in setting up a data warehouse in an IFS environment ?  

Hi,Has anybody looked into IFS Sales Campaigns and a way to configure the following scenario:A Sales Campaign to buy 3 products from an assortment and get the cheapest free.IFS does not seem to handle this out of the box. I am sure this could be done with a customization however I am keen to find out if IFS plan to enhance the current Sales Campaigns functionality in future releases.RegardsKelvin

Hello, i have a shipment which status is closed. I would like to re-open it and connect new lines.How can i get it ?Thank you.

Hi,When we key in rounding factor to existing records in price list (part based tab) the price is changed to Calculated sales price (The sales price calculated from the base price). Is there any reason for that or is it a bug?Best regards,Bernadeta

Below is a question raised by a customer.If there is any way that when the inspection checkbox is removed from a part that this applies to all outstanding PO’s that were created when the check box was active?Also can this be done in reverse whereby when the inspection checkbox is selected that it shows on PO’s for that po that have already been created?

We swapped over to IFS 10 and are having an issue with our website orders. It seems that they are coming in now with a G type. Shortly after, another discount is added from our app owner account. The second discount is expected. The first one is not. Any ideas on where this could be coming from? 

Hi Team, I have done the miscellaneous resource allocation. But when I go dispatch console we are getting below error.can Any one help me ?

Hi, A customer would like to know the purpose of this field:The help is not clear for me:  Does anyone know more about this field, e. g. is it possible to control if the freight cost should be invoiced or not? Many thanks. BR Can 

On Work Task > Allocate Resource there is a field “Adjust to Schedule”My team is asking if this can be defaulted to be checked.Is there an easy way to do this? 

Incoming Dispatch Advices have been stuck in 'Accepted' status. I want them to proceed to Transferred state. Could you please guess issue here? Thanks,Imanka

Hi Team,In FSM, do we have any functionality which can assist in calculating the Travel distance (in KMs) for the distance travelled by Technician between the statuses ENROUTE to ARRIVED (assuming the GPS is captured at status changes)

Automatic order Processing Merge requisitions to Planned Purchase order, is there a way we create new Purchase order, always. 1 Req - 1 PO.

Is there a setting to automatically allocate a addres ID when creating a new address at customers/suppliers in Aurena?We now have to define it manually (which seems ok during the configuration), but once we are live this seems pointless to manually have to set a address ID.

The incoming customer order is not created since today morning. how can I solve this issue? 

Below is a query raised by a customer.“We create a transport task and we're sending this from one facility to another facility. When we put this into transit, is there any option that we would be able to peg this part to the customer order/shop order/work task that it is being moved to that site? “ 

Hi, Looking a putting a custom RMB in Apps10 to reserve from Customer Order Lines screen. We have one in and working but UPD16 seems to have mucked with it - it’s all affected the Standard functionally and have reported that. I’m viewing with a fresh sheet now - so looking at IFSAPP.INVENTORY_PART_RESERVATION_API.Find_And_Reserve_Part as my call for the RMB. I can pass all the parameters - except Inv Part Res Source Type. Anyone have a suggestion on what it should be.I have tried Cust Order, Customer Order, CO, CUSTORDER - so all the common ones in other areas of the system.​​​​​​​Thanks in advance, Matthew

Please help to solve below mention error on customer error. When status change from picked to delivery but line still remain in picked status. And background job shows this warning 

Hi IFS Community, Could you please help me to have all enabled languages in “Used Languages” available for selection in customer menu / general information. For instance, why is it possible to select “Portuguese” here and not “Slovak” ?   

Hello EverybodyDoes someone have an idea, why they are a limitation in the shipment functionality for packages order line including parts with direct delivery (The customer order line is not available in the shipments tab "Available source lines"). And how can i explain that to my customer.Thanks in advanceRegardsLaurent

In certain delivery notes, the field total delivered quantity becomes null? What is the reason behind this?Is there any connection to do with the customer sales quantity in customer order line? 

Hi, There is some possibility to use e.g., 2 deals simultaneously? Example:Deal 1 - Buy 23 / Get 3 free of chargeDeal 2 - Buy 11 / Get 1 free of charge If in the Customer Order line the Sales qty =  34, I would like to see 4 parts free of charge (reflected on the amount of the charges). This is possible? Thanks,Joao Santos

Hi Community,does anybody know what is the maximum numbers that can be entered respectively in a Sales Quotation ?  in a Customer Order ? (we have IFSAPP10).We experienced to be blocked at 374 lines in a Sales Quotation, but we are not sure whether the blockage is due to the max number of lines.Thanks for your answers. 

Is there a way to receive a Shop Order that has no material lines listed under the material tab? All parts were entered on Project screen as ‘Misc. No part’Any help would be greatly appreciated, Thank You!