We have historically used the plan to promise to rate our performance to our customers as well as our suppliers’ delivery performance to us. Since we have moved from IFS version 8 to IFS version 10, we’ve had complaints from several of our sites that a change in the Ship Via will result in changes to planned and promise dates. This is occurring on customer orders as well as purchase orders.
Customer Order
IFS will change a planned ship date if the "ship via" is updated.
This can impact production schedules.
Purchase Order
If you have a different Promised date from the planned delivery date (a supplier pushes it out and we keep the original promised date but change the planned delivery date). If you change the SHIP VIA code - it automatically updates the Wanted and promised date to the planned delivery date.
This affects OTD stats for suppliers as it recalculates promised dates.
Is anyone else out there experiencing this issue?
