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I'm currently facing an error message while trying to install INGRESS: 'Error: Kubernetes cluster unreachable: Get "https://153.113.208.253:16443/version": context deadline exceeded'. I would greatly appreciate your assistance in resolving this issue "ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈2024-04-29 04:46:03.41   RSEXIFS-91 IfsIngress downloaded successfully2024-04-29 04:46:03.41   RSEXIFS-91 Stop Download-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Start ImagePullSecret-IfsIngress2024-04-29 04:46:03.41   RSEXIFS-91 Creating ImagePullSecret ifs-ingress namespace......."ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ⎈Happy Helming!⎈Error: Kubernetes cluster unreachable:

Hello,in upcoming legal updates (IFS Cloud) there is one record for Japan (Support for Consolidated Invoice) which is not supported by any documentation. We need to know what it is to ensure that our processes in Japan are alligned with this update.Link for upcoming legal updates: https://community.ifs.com/localizations-upcoming-news-442/upcoming-legal-updates-as-of-may-2025-50388Please where I can found any information regarding this modification/update?ThanksTomas

Hello, I know that It is possible to create consolidated pick list for shop orders in two ways:use the Create Pick List(s) for Shop Order(s).  Select the relevant shop orders from page Shop Orders and click to create Pick List Report.   Is there a way to create a pick list per WO ? I can’t find any. Thank you !

Hi,I'm trying to automatically set the “Price Freeze” flag on a customer order line to “Frozen” via BPA, but without positive result.My Workflow is very simple, I just have an IFS API script with code execution.setVariable('PriceFreeze','Frozen').I tried to use several call type triggers combined with CustomerOrderHandling projection, with no result.At first I tried calling Workflow on CustomerOrderLine_Default, with the execution parameters: type- Process Enrichment, timing- After.The response was correct, but during process enrichment an ETag is added so that the record is not handled as new by the page (for example, there is no way to enter an item number).I then tried calling Workflow on CalculateAndFetchSalesLineTotalWithHeaderParams, also with the execution parameters: type- Process Enrichment, timing- After. Unfortunately, the value “PriceFreze” was returned as “Free” because this variable from the record is not accessible from the Workflow execution, but is passed in the backgr

Using IFS Cloud, is there a way to keep company owned and consignment stock in the same inventory location? There is a toggle under site/warehouse management to allow multiple owners for inventory part, but this does not seem to work as stated

I am trying to update a record in PL/SQL because our users cannot do it on IEE. They said it freezes. So I got the PL/SQL trace, but when I try to run it, it gives this error:How can I unlock this record?

Am not so familiar with the customer credit invoicing in IFS and am wondering how I can part credit a customer invoice? Is that possible or do I need to credit the full value of the invoice and then re-issue a new invoice for the correct amount? We have scenarios when customers can accept a full delivery or choose to return part of the order, and we need to create credit invoices for just the part returned.Thanks for help in advance 

Hello community! We are considering use of DOP for our MTO parts.  We have been experimenting with the DOP features and are stumped with the netting.Part X is DOP.In our scenario, we have 1000 units of part X in inventory that is not reserved or pegged to any order. My demand for part X is 5000 units.When I check in DOP, the system is still telling me to create 5000 units, and the DOP system has generated a shop order for this quantity as well.How do I get the order for part X to net against existing inventory and only release an order for 4000 units?I am currently working in IFS Apps 10, moving to cloud in early 2026.Thank you!Robin

Hi everyone.We are using IFS Applications 8. I would like to automatically send an email when the expiration date of certain products is less than 60 days away.We have already developed a PL/SQL procedure that queries this data. Now, we want this procedure to be triggered every day at 8 PM. If the procedure returns any results, an email should be sent to the relevant recipients.We are considering a few approaches such as: Scheduling the procedure using Database Task or Scheduled ReportT  Trigger an existing Event Action Could you please advise which of these is more appropriate or commonly used in IFS8 for similar automation?We want to make sure we’re aligning with IFS standards as much as possible.Thanks in advance!PROCEDURE Send_Expiry_Alert_364_365 IS v_message VARCHAR2(32767);BEGIN v_message := 'The expiration date of the following products will be within 60 days:' || CHR(10); FOR rec IN ( SELECT part_no, ifsapp.inventory_part_api.get_description(con

Users are randomly encountering a 400 BadRequest error when attempting to log in to IFS Cloud 23R1. This error prevents affected users from successfully logging in. The environment consists of a cluster configuration with three application servers, and client terminals connect to the application gateway during login.The error is random and temporary, occurring inconsistently across different devices and users; it may stop on one device and start on another, even among terminals with identical settings on the same network, and while it sometimes resolves itself after a wait, clearing the browser cache does not help, with no correlation to the time of day.

Hi Team, I am new to IFS Cloud EAM. I am just want to import some of equipment objects into cloud. Could you please help me on the process? I prepare the below sheet using ChatGpt, Not sure if its looks good or not ? 

Hello, I’m currently using the 25r1 ifs demo env. with PSO but I have the following issue: Example 1.I made a shift template with a Break from 12:00 till 13:00 > generated Schedule and capacity.I can see breaks Exist = Yes from 12:00 till 13:00, after that I did a full load of the scheduling dataset but I keep having the problem that PSO is showing that the break is from 11:00 till 12:00.Example 2.If i for example set the break time in the shift pattern template from 09:00 till 13:00 it shows in PSO 08:00 till 12:00I’m a bit lost in why or where this 11:00 / 12:00 data is comming from atm and hoping someone can tell me what im missing. 😓 Example 1.Example 2. Break from 09:00 till 13:00  

Community, We are phasing out our current delivery address, and create a new one in Company. Below screenshot in Company window, we are totally closing down address ID 50, so we put this address Valid to Date to yesterday date, and we created a new address id 60, and we make address id 60 as the default Delivery Address. see below screenshot.Address ID 50 are phased outAddress ID 60 the issue is, when I am opening a new PO, or PR convert to PO, system always use 50 as the default delivery address. that’s really annoying.System still fetch default address ID 50Did we miss anything?  Thank you.

We are using customized mobile profiles more and more. As of now we use the same profile for SAs in different countries (profiles). Are there any issues we should be aware of when it comes to using custom fields from Alliance in Mobile Customizer? We have situations where the same field is added in to all profiles, but the data is different (eg. a field named Filter 1 on Installed Item), and this will have different data in the different ptrofiles, but it seems in Astea Mobile that the data shown does not belong to the right profile: we may have Filter 1 values “Big filter”, “Medium filter”, “Small filter”  in one profile, but only value “Medium filter” in another. Still all 3 values are shown as an option on Astea mobile for an Installed Item belonging to the latter profile. We need to be sure that we don’t get any data cross-contamination.Would it be adviceable to use a Mobile Custom profile per Astea profile?

We often create service orders that we want to have back with status “Need Audit” after they have been finalized by the SA. We now rely on the SA to flag it, and of course this fails from time to time.Is there an easy way to flag certain orders (upon manual creation) for Audit? 

Hi,We are migrate our email listenere email from on-premise pop3 to a Sharedmailbox in 0365. We have created a App registration following instruction fromConfiguration Editor Utility Guide.pdf: 14 Appendix F: Configure Email Listener in Azure Active DirectoryBut after reconfigure the maillistener in Configuration editor to: It gives the following error:ReceiveEmails( )IEmailUtilityGraph.ReceiveEmailsAsync2() failed.Error message: Code: ErrorAccessDeniedMessage: Access is denied. Check credentials and try again.ClientRequestId: 6a172cf1-7ee8-4e40-95b8-1845f34e4d14 And if we check App Registraion, the Service Principal is login correctly. It is a Sharedmailbox in o365, that means it does not has a userid and password., but because of App registation it should not be needed.So can it be a sharedmailbox? Thanks Robin.

Hi All,I have just received the following query from one of our customers:We understand the supplier set up requirements for 1099 reporting, and now we need to make a payment to a Non Us supplier for whom the 1042 form will be applicable, there for we need to clarify supplier and tax reporting requirement in the system to ensure that we will be able to correctly gather the information on the 1042 report as required.https://www.irs.gov/forms-pubs/about-form-1042Please could somebody advise what is required in the supplier and tax setup for 1042 reporting?

Good morning community!  We have a scenario where we have a sub assembly on our PS.  We would like to flatten the PS to move the sub assembly components to direct components of the finished good eliminating the need to transact the sub assembly.  This sub assembly that we want to remove from the PS is used in multiple finished goods (it is a blend of materials).  We want the ability to see demand for the blend (sub assembly) but not actually schedule it or produce it unless we need to put it in barrels to be store in inventory (lot controlled).We have tried phantom parts, but they only seem to explode the materials in the shop order as opposed to the operations.  We want both to be part of the finished good.We have tried putting the blend in our PS as a zero QPA, but had to set the component to ‘allow as not consumed’ to get it to work.  This created an error because it is lot controlled (which it needs to be).And we cannot put both the sub assembly and raw components on the shop order

We have asset where we have rolled back the depreciation transactions but there is no acquisition transaction to roll back. Thanks

Hi All,We are trying to capture the user who reserves serials in a shop order. I do not see a field for this and it is not in the history log. Is there a way to capture this? Thanks. 

Hi, Do anybody knows if we can move/hide tabs in Attachments Panel with PageDesigner?We can modify the contents of each tab, but how I can move it?We are on 24.2.5.After upgrade we got a new tab in attachments for Shop Floor Workbenck, and this tab is set as default tab, but not relevant for us.It would be nice to either hide it or move it as the last tab. 

Hi, I got a process flow that is scheduled to check if there are failed outbound message and send a mail with the tx id.Now we manually go to outbound message end do a resubmit.I want to do this automatically from the triggert process flow. I try to call this action, to call the resubmit, but this does not work.<root xmlns:dt="urn:schemas-microsoft-com:datatypes"> <session email="" alias=""> <state bc_name="service_order"> <action name="execquery"> <attribute in_var="" out_var="" entity_name="state_from_events" query_name="state_from_event_resubmit" /> <attribute dtype="string" in_var="" name="transaction_ids" value="a592ef22-7a91-4e6b-ba71-a835aa64c3f8" operator="=" /> </action> </state> </session></root> Is there a macro available or other way to resubmit the failed outbound message in a Process Flow? Thanks,Robin

Hi All,Is there any setting in IFS to hide salary records from employees’ supervisor. It should be visible only to employee and HR user. We can manage this through base profiles. But I need to know any setting in IFS other that base profiles.  Regards,MalinG

From the Material Requisition page, I am trying to make the pre posting assistant read only so that users cannot make edits. How can I configure this?Thanks,

​@Alexander Heinze you’re my best bet on this matter. I’m working with a customer that’s using Apps10 and mWO for Service.They have 2 workflow configs which have:same filters same weight same sites, but applicable for different Maintenance Orgs each technician is connected to both sites but only one Maintenance Org.However, it seems like when JT assignment is transferred to mWO, the configuration is not applied.Do you know if maintenance org are also considered when the system determines which wf config to be applied? Or is just the site considered (in which case it’s obvious why there’s no wf config applied)?  MWO FR - applicable for TDGN & TDGW sites, but just for 2 maint orgs: MWO DE - applicable for TDGN & TDGW sites and also for all German maint orgs: