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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
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Do Gooder (Customer)
bskitDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Customer Order Line - Cancelled Error

Hey, When i try to cancel line on Customer Order, im taking this issue.Would u help me? 

1133
B
Do Gooder (Partner)
Rajith
Sidekick (Partner)
RajithSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Crystal Labels via IFS .net Print Agent - Apps10

Crystal layouts (barcode labels) when printed to a logical printer (mapped in IFS .net PA to Zebra printers) comes out small and misaligned. Preview and direct print to the same printer (not going via IFS PA) they come out fine.Any idea where to look please?

435
Rajith
Sidekick (Partner)
G
Sidekick (Partner)
GaSoGBSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Cloud 24R2 - Report Designer - Set a dynamic Report Title

Hi Report experts,I would like to set the Report Title dynamically depending on a condition in the report.How could I achieve this?Currently , it is static as defined in the model.codegenproperties {   TitleText                     " Test Report";}  

452
G
Sidekick (Partner)
paguin
Sidekick (Partner)
paguinSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Assyst Sizing

Hello,Is there any hardware sizing for IFS Assyst which we can refer to,Kindly advise  regardsPankaj

81
paguin
Sidekick (Partner)
ArcChiedM
Do Gooder (Partner)
ArcChiedMDo Gooder (Partner)
asked in Service (Touch Apps, MWO, MRO)
MWO Service Report

Hi all, Has anyone got any documentation of using Crystal Report to amend / customise the Service Report from MWO once a Work Assignment has been complete. I know that the document can be configured. I would just like some additional documentation as proof of concept.  Thanks, Chiedza 

1786
H
Do Gooder (Customer)
H
Do Gooder (Employee)
HaReDo Gooder (Employee)
asked in Contact Centre (CE)
What does the CE6 Release Schedule look like in 2025?

CE6 maintains close alignment with the release schedule of IFS Cloud, incorporating both monthly Service Updates (SU) and bi-annual Major Releases.Each customer's CE Tenant is updated based on the configuration settings defined during onboarding. These settings can vary by environment and may be adjusted post-deployment.If you're unsure of your current configuration, please contact Unified Support, who will be happy to assist. Updated CE6 Release Timeline (2025)To reflect the current deployment model, the CE6 release process follows the below timeline: Third Thursday of Each Month R&D-approved release packages are made available to the responsible Cloud Centre of Excellence (CCoE) SME. ⏱ Target handover window: 08:30 – 16:00 GMT/BST Any required infrastructure or global updates are managed by CCoE prior to customer deployment. Before End of the Same Week ​​​​​​​The release is deployed to Pre-Production environments. If issues are identified, CCoE initiates a

280
H
Do Gooder (Employee)
JuniSihombing
Hero (Customer)
JuniSihombingHero (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
New Line and Tab for Message in Alert box

Hi,I am aiming to show message in alert box like this:  I have tried to use code like this: var resultTasks = getDBValues('C_GET_OPEN_PROD_PM_SCHED_TASK', [productId, productPmId]); if (size(resultTasks)>0) { // NR > 0 -- message to close/cancel the open task message = message + getMessage('cPleaseCloseTask' , 'Information'); message = message + "\n"; message = message + getMessage('cBeforeChangeVCF', 'Information'); message = message + "\n" + "\n"; message = message + getMessage('RequestId' , 'Label'); message = message + "\t" ; message = message + getMessage('TaskId' , 'Label'); message = message + "\t" ; message = message + getMessage('TaskStatus' , 'Label'); message = message + "\n"; for (i = 0; i<size(resultTasks); ++i) { var resultTask = resultTasks[i]; line = line + resultTask.request_id; line = line + "\t"; line = line + resultTask.task_id; line = line + "\t"; line = line + resultTask.task_status;

386
JuniSihombing
Hero (Customer)
D
Do Gooder (Employee)
DulshanDo Gooder (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Picking-user-browser-time-or-local-pc-time-for-plsql-function-60705

Hi experts,We have a requirement to determine the user's current PC or browser time zone in order to calculate and set an entity attribute value via a backend PL/SQL function.Is there a way to retrieve the user's local time or time zone from their PC or browser and pass it to the PL/SQL function to support this functionality?

240
D
Do Gooder (Employee)
C
Sidekick (Partner)
CooAlastLSidekick (Partner)
asked in Products (Manufacturing, Products, Engineering)
Reservation on a Customer Order prior to the Parts being reported on a Shop Order

We have an issue where Parts are being reserved to a Customer Order (via scheduled Create Customer Order Reservations job) 24 hours before the parts were produced on the Shop Order for the same Parts. I have a copy Pick List referencing the lot batch from the Shop Order, and the final step of the Shop Order wasn’t reported and the Parts received into stock until more than 24 hours after the reservation took place. As far as I can tell there was no partial Shop Order Reporting and the full quantity on the Shop Order was received into stock at the same time, but 24 hours after the goods were reserved. There did not seem to be any pegging of Customer Order to Shop Order and the CO Supply Code was Invent Order.  Is there any way that a batch can be reserved and appear on a pick list, prior to being reported on a Shop Order?

332
C
Sidekick (Partner)
OWAIS.SARDAR
Sidekick (Customer)
OWAIS.SARDARSidekick (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
material cost change to zero during movement from one location to anther loation

helllo, ihave a serious problem,when we move inventory fron one location of store to another location of store the unit cost become zero,as show in a shared picture,

578
Vimukthi Mahakumbura
Superhero (Customer)
Asela Munasinghe
Superhero (Customer)
Asela MunasingheSuperhero (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Supplier Agreement status remains active after 'Valid to' date passed

Hi All I have observed this on previous IFS versions as well. This is 24.1.9 The validity period has passed, but the agreement remains active. Isn't this fundamentally wrong?  Thanks,Asela 

987
Asela Munasinghe
Superhero (Customer)
rayanhimal
Hero (Partner)
rayanhimalHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
"Generate Metrics" button not available in License Management

Hi All, In IFS Cloud applications, License management window comes with a button “Generate Metrics”. This allows us to generate the license information realtime. IFSAPP user has the access to this button in most of our environments(Different IFS Cloud versions tested). But the button is not available for IFSAPP user for a customer who is currently in 22R2 version.Has anyone came-across this issue and was able to resolve? Please let me know if there is any possibility to fix this issue. 

472
rayanhimal
Hero (Partner)
L
Sidekick (Partner)
Lina MencieneSidekick (Partner)
asked in Document Management (DocMan)
IFS Cloud 24R1. Document management. Repository types Shared and File Storage.

Hello,After IFS Cloud update to 24R1 version there is no possibility to use Document Repository with Repository Type “Shared”.Client used Repository Type “Shared” and all document files were kept there. After upgrade client cannot access document files from Document Revision. Receives error: Error in downloading file: one or more errors occurred.First question: How to reach the document files after upgrade to 24R1 version if they are uploaded to repository with type „Shared“?***We tried to create new repository with file type „File Storage“, in the field „Path“ (in the form „Repositories“). When uploading the document file to Document Revision, document file is put to the docman place, but not into the certain catalog for the certain Document Class:And document file uploaded to repository is not named by „Repository File Name“.Second question: How should be created new repositories with repository type „File Storage“ that document files could be uploaded to the exact folder of the cert

94111
J
Do Gooder (Customer)
X
Do Gooder (Partner)
XitVindyPDo Gooder (Partner)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
How can we connect the employee absence with the resource analysis

There is a requirement of showing the capacity drop in the resource analysis window, when an employee is on leave. As shown in the screenshot, when the employee working full 8-hour days, the capacity line appears flat. When employee work partial hours (for example, only 5 hours), the capacity line drops accordingly, reflecting the reduced hours. Similarly, if an employee apply absence on any working day, the capacity should drop to zero (0) hours. How can we build this connection between employee absence and capacity in resource analysis in IFS cloud application? Appreciate your support. Thank you!

414
X
Do Gooder (Partner)
U
Sidekick (Partner)
Udanee
asked in Finance (Financials)
Document attachments not visible attached by other users

Dear all,In manual supplier invoice window when I attach a document for document class INVOICE ,I can see there is an attachment been attached and I can view it as well.Whereas in the same window I cannot see documents attached by other users in the same document class.Other users can’t see the documents attached by me in the same window.What can be causing this issue please.ThanksUdanee 

734
U
Sidekick (Partner)
P
Do Gooder (Partner)
PlaSandaMDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Recreate Freight integration database processes

Hi Experts,We did a database export and import to perform a Oracle upgrade from 12C to 19C. After the database import we execute Batch.ins fetching from original build home to create the database processes, but the does not create the database processes for Freight interface. How can we recreate the database processes associated with Freight interface? Thank you.

110
P
Do Gooder (Partner)
R
Hero (Customer)
ronhuHero (Customer)
asked in Supply Chain
Bug? Kanban Automatic Reorder Point

Community,I have 2 kanban for 2 parts using Kanban Auto ROP. The transport task is created as expected.but, I am running the replenish job again, and again, then you will see the quantity is incremented by kanban quantity every time.Is it a bug?

614
R
Hero (Customer)
Asela Munasinghe
Superhero (Customer)
Asela MunasingheSuperhero (Customer)
asked in HCM (Human Capital Management, Payroll)
Time registration - Fill MCPR Information Automatically

Dear All In our CFG enviornment, when the multi company employee registers his hours on the project activity, MCPR information [highlighted in red below] is filled automatically, but in UAT not. I compared the properties related to MCPR and the project setup parameters including the default link 1:1 on both the environments. Everything seem the same. Is there anything I missed whereby the MCPR information is not fetched automatically?  Thanks,Asela

182
Asela Munasinghe
Superhero (Customer)
NickPorter
Superhero (Customer)
NickPorterSuperhero (Customer)
asked in Supply Chain
Kanban creating too many/duplicate Transport Tasks

We recently started to implement “drop-off” locations for Kanban-driven Transport Tasks.  Ever since beginning to use these we are seeing problems with too many Transport Tasks being created, but only for parts/circuits that use these drop-off locations for staging.Transport Tasks are being created as expected, and look correct, however we are seeing multiple Transport Tasks being created instead of just one.  It appears that one TT is being created every 5 minutes, which is the frequency that the Kanbans are being run at, which seems to indicate that something is signaling a new TT to be created even though one has already been created but just not yet fulfilled.Is this normal?  Is there some way to prevent this from happening, so that it will only create a new TT if one has not already been created?Presumably we could shift to e.g. 30 mins on the kanban generation, which would allow more time for the parts to be delivered from the warehouse, through the drop-off location and then to

566
NickPorter
Superhero (Customer)
F
Do Gooder (Customer)
F.ScaramangaDo Gooder (Customer)
asked in Finance (Financials)
Move Object with existing transactions

I am trying to change the account of an object and add a missing department. In the Move Object screen, it let me save the changes. It did give me this pop-up message “The new values entered in the accounting tab differs from the values in preposting. Do you wish to save anyway?”. I selected yes and everything seemed fine. When I pulled the same asset up it had the old information in the “New Values” table of move object. I tried to change them again and got the following error message “Cannot proceed with transaction. There are existing transactions being processed for object XXXXXX”Where can I see the transaction being processed and move it through? I checked background jobs and did not see it there.   Thank you

290
F
Do Gooder (Customer)
Ralph Gericke
Superhero (Employee)
Ralph GerickeSuperhero (Employee)
posted in Finance (Financials)
Perfidia v4.50.215

A new version of Perfidia v4.50.215 has been released. The actual version can be downloaded here:https://www.perfidia.de/downloads/psa/psasetup.exe

271
Ralph Gericke
Superhero (Employee)
S
Sidekick (Employee)
Sanduni AriyarathnaSidekick (Employee)
asked in Finance (Financials)
Perfidia error

We came up with following error when uploading the files.PERFIDIA version- v4.50.211Issue- Getting below error when they trying to upload this file to the tool.   Could anyone advice on how to resolve this issue. Many thanks 

163
Ralph Gericke
Superhero (Employee)
S
Do Gooder (Customer)
sdrewDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Private Activities Causing SLA Violations in PSO (6.15)

Hi everyone, We’re encountering a persistent issue with how Private Activities (PAs) are handled in PSO, and we’d appreciate any insights or suggestions.Use Case:Like most, we use Private Activities to indicate when a technician is unavailable. Up until the day of the appointment, everything looks fine—tasks are scheduled around the PA within their respective SLA windows.The Problem:On the day of service, when PSO assigns work early in the morning, it appears to ignore the SLA windows. Instead, it schedules all tasks to begin after the Private Activity ends, leaving the earlier part of the day empty—even if the tasks were originally meant to occur before the PA.I believe we see the same issue with fixed assignments as well under certain scenarios. Example Scenario:A technician has jobs from 8:00 AM to 1:00 PM (let say 4 one hour tasks), and a PA from 2:00 PM to 4:00 PM with his work day ending at 5pm Instead of correctly scheduling the tasks before 2:00 PM, PSO stacks them all after 4:

513
A
Do Gooder (Partner)
T
Sidekick (Customer)
TimSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Relative dates in Lobby Element URL

In IFS Cloud, we are building new lobbies and want to steer the users to sets of data in the same screen, using 3 different links. These are all in Project Procurement.These 2 URL addresses  work: page/ProjectProcurement/ActivityLevel;$filter=Objstate%20eq%20IfsApp.ProjectProcurementHandling.ActivityState'Released';page/ProjectProcurement/ActivityLevel;$filter=Objstate%20eq%20IfsApp.ProjectProcurementHandling.ActivityState'Completed'; but, when we want to add a date range of the last 20 days, we cannot get it to work:page/ProjectProcurement/ActivityLevel;$filter=%28Objstate%20eq%20IfsApp.ProjectProcurementHandling.ActivityState'Released'%29%20and%20ReleasedDate%20ge%'#TODAY#-20'; Anyone know how to do this? Thanks in advance

80
T
Sidekick (Customer)
L
Do Gooder (Partner)
LekshmikanthDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Service Filter in Workflow Configuration Not Being Applied in Technician Portal

Hi Community,I'm currently configuring workflows in the Technician Portal and have noticed that the Service filter in the Workflow Configuration doesn't seem to be applied. Even when I set the filter to apply to specific services, the workflow is  triggered  for all the servicesIs this expected behavior, or am I missing something in the configuration?Would appreciate any insights or guidance on how the Service filter is supposed to work in this context.Thanks in advance!

321
Alexander Heinze
Ultimate Hero (Employee)

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