IFS Solutions

EevastiinaDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Hi, Is anyone avare of the setup which enables employee to report flex time for day off days.In our customer case the situaion is that there is overtime rules for day off -days for example an employee works normally from monday to friday and saturday and sunday are day off. If an employee works on saturday or sunday based on his/her own will the time is flex accrual, if she/he is asked to work from employer/customer side during the weekend then the time is based on overtime rule. Overtime is calculated when the employee report overtime cash in/out, how about for the flex time for day off how to do the in/out reporting?BrEevastiina

231

1 month ago

MaheeshaKSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

MWO Language Translation Issue

I have a requirement to translate the "Complete" command for WT in the My Work Tile (MWO) app.In the translatable text, I only see the following two paths for "Complete Prog Text" under the path %ServiceEng%. However, it seems like these paths are not related to the "Complete" button for WT in My Work Tile. Does anyone know how to add a new path, or if I am mistaken, how to translate the "Complete" button for a WT in My Work Tile to any other language? adding language translation to below two paths did not translate the Complete command

472

1 month ago

GaSoGBSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 24R1 SU5 - Print reports using Print Agent - Jobs sent to printer as Print Agent owner

Hi All,Our environment is SSO configured and users login using their network login.We installed the Print agent and tested reports. It looks like reports picks up the Print Agent and I can see Print Jobs in ‘Complete’ state in Print Manager.Printers we have are network printers and users need to login to the printer using their user network login id in order to print reports.Now the problem is, reports sent to the printer queue has their owner as the service running the IFS Print Agent. Therefore it is not possible to see jobs when login to printers using network user login and print reports.How can we change the printer queue owner to user login?

401

1 month ago

AnGoSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

General Expense Approval

Good day. I would just like to confirm. Is Position Access/Supervisor Access always required for Approval of Expense Sheets, even if it is a direct subordinate of a Manager creating the Expense Sheet? Thank you. Anya.

262

1 month ago

courtney.engelSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Maintenance Survey migration IFS10 Aurena Upd 19

We have been building our Maintenance surveys for Aurena in a test environment. I am not able to find how to add those to an app package or be able to export them for importing into the production environment. Is this a possibility to do? We have a lot of layers developed and would rather not do them manually again.

171

1 month ago

CurJornjCDo Gooder (Partner)

asked in Supply Chain

Unable to connect two operations from the same shop order to a block

I have a case in IFS 10 where I need 4 operations on a shop order on the same work center. I would then afterwards like to connect these 4 operation with 4 operations from other shop orders in a block. But it is not possible to add more operations on a shop order to the same block, why?

476

1 month ago

eknock007Do Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Capturing operator hours outside of shop orders

Is there a way or method to record the number of hours an operator worked in a production floor environment that was not actually clocked in to shop order.

545

1 month ago

PRODQSuperhero (Customer)

asked in Distribution (CRM, Commerce)

Zoom to Basic Data

Is there a quick way (now that F9/Zoom isn’t an option) to identify where Basic Data for each Dropdown lives? For example, if I needed to set up a new Shipment Type where would I do this? What would the view be under in the Navigator? If I type in ‘Shipment’ there are at least 50 entries. How would I which to choose? Is there any logic to help? Is it always TOPIC Basic Data or Basic Data TOPIC? Is there a debug/page info clue? Any assistance gratefully received.

627

1 month ago

SARA.NASCIMENTODo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

TOPIC: FSM to PSO_unavailabilities

Hi,We are experiencing some issues with synchronizing FSM and PSO unavailabilities. When an unavailability is created in FSM, it is automatically reflected in PSO. However, when the unavailability is deleted from FSM, PSO is not updated and continues to show the unavailabilities that have already been deleted in FSM.How can we proceed to update PSO according to the changes in FSM?Thank you.

1213

1 month ago

preethi.a05Sidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Exception in FSM smart client

Hi,I’m facing the below exception while creating/making changes in team ID.

283

1 month ago

Pinmaya Kumar SinghDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile Hide Fields

Dears,Can someone guide me what I need to write exactly to hide few fields in Mobile based on access group. For web client I have done it for mobile how it can be done?Below is my mobile script to hide the fields let me know anything I am missing in the script.RequirementIn mobile I am trying to hide user_def16 and user_def17 from part_usage table and bin_id from stock_bin table based on the access group (which is ‘ELUX_US’) . var taskId = getCurrentKeys("task", "task_id");var partUsage=getCurrentKeysvar binID=getCurrentKeysvar AccessGroup = getDBValue(stringFormat("SELECT access_group FROM task WHERE task_id = {0}");if (AccessGroup == 'ELUX_US') { setControlVisibility('part_usage','user_def16',true); setControlVisibility('part_usage','user_def17',true); setControlVisibility('stock_bin','bin_id',true); } else{ setControlVisibility('part_usage','user_def16',false); setControlVisibility('part_usage','user_def17',false); setControlVisibility('stock_bin'

302

1 month ago

GoryCox22Do Gooder (Customer)

asked in Data Migration

Excel Migration - Drop Down List and Fetch DB value

Hello, Trying to implement a user available excel migration file and have to solve two problems to make it useable. problem 1) Want to make one of the columns a drop down with 5 to 6 options for ease of input and formatting. Other values could be manually input but the drop down would contain the most frequently used values. Would prefer to do this using Client Values and not DB values. In this example it would be the Work Task Template ID - Description - Rev. Problem 2) This specific migration container is to a custom page and the primary values are Contract and Line No. The issue is that the migration file is asking for line DB value and the user will not have access to that information since its not viewable in the client. There is an API call to the OBJKEY on that table which is the DB value for the Line Number. Trying to determine how to have the file fetch the DB value after the user specifies the client value. I’ve scoured documentation and watched numerous videos with no luc

300

1 month ago

SylvanSidekick (Customer)

asked in Finance (Financials)

Avalara Tax Codes on Sales Charges

We have two specific tax scenarios which I presume would be consistent amongst any customer using the Avalara service...so hopefully I’m not breaking new ground with this question. We have ‘freight’ and ‘sales tax credit’ setup as Sales Charge Types in IFS. But there is no way to assign an External Tax Parameter to a Sales Charge...I only see that for Sales Parts. Without a mechanism to assign a tax code mapping, these charges then get passed to Avalara as taxable. How are other customers addressing this? Are you create these as sales parts and then adding them a lines on your orders? Is there already way method to handle this that I am missing?

1061

1 month ago

DSL_Em

asked in Supply Chain

Assistance Needed to Speed Up Refill Putaway Zone Execution for Remote Warehouse Vans

Hello,Our team manages refill putaway zones for tech vans in our remote warehouse setup. Recently, we added storage zones and multiple inventory locations within the remote warehouse, allowing each tech to have assigned bins for replenished parts.Previously, running the refill for each van took just a few minutes. However, since adding the storage zones, each scheduled refill now takes over an hour to execute. We refill 40 vans twice a week on different days (Monday to Thursday, starting in the evening), but the refill process often carries over into work hours, which disrupts our team’s daily functions as they wait for scheduled tasks to complete.To address this, I created a separate batch queue configuration for the refill putaway zone. However, I believe that pulling from our main inventory is causing delays by interrupting parts reservations for customer orders and work tasks.Is there a specific system configuration or optimization that could help speed up the refill putaway zones?

120

1 month ago

Chamaka WimalarathneHero (Partner)

asked in Document Management (DocMan)

I cannot preview or download Document

the download icon and preview icon is missing for this user What can be the reason ?I have cleared the personal profile , has given full access still cannot see it .

6911

1 month ago

HumbertoFloresDSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue when i try to filter the Project list in Aurena by Created_date

Hi, i’m tying to query in Aurena project filtering by Created_date field , when i try to perform this query i retrieve this error { "error": { "code": "ODATA_PROVIDER_ERROR", "message": "An internal server error occurred. Contact administrator.", "details": [ { "code": "TYPES_NOT_COMPATIBLE", "message": "The types 'Edm.DateTimeOffset' and 'Edm.Date' are not compatible." } ] }} this is the query that i trying to perform: Someone know how can i solve that ? Thanks for the Help.

190

1 month ago

OskariBDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

New Employment - Card No

Hello everybody, The client would like the “Card No” to be longer than 10 characters. Is it possible to modify this?

264

1 month ago

ewatsSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Prevent shop order / Inventory from shipping

We have shop orders in process that will be completed but cannot ship until quality approves shipping. Inventory is lot tracked. We cannot put availability control on the lot because the shop order is still in process. What is the best practice to prevent a shop order from shipping when it is completed? Can availability control be setup ahead of time so that when the shop order is received into inventory, there is a control on it? Regards,Eric

584

1 month ago

WIZABRDo Gooder (Employee)

asked in Assets (Asset Management)

Application 10 Column "Days forwarning" in the maintenance plan.

There is a day forwarning column in the maintenance plan. I would like to know which screen or column uses this data. I was unable to identify this information in the help.I think it is the Next Interval Maint screen where only maintenance intervals within the period defined in the days forwarning column are shown.

162

1 month ago

msurasky-priceSidekick (Customer)

posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Restriction on API usage to IFS Cloud Users

I decided to create this conversation as I don’t see this issue addressed clearly in other areas of the IFS Community. Although it is alluded to in other questions, no real answer is provided by IFS that has been satisfactory (or maybe it is but I could not find it).The question is simple: Why has IFS fully restricted the execution of any IFSAPP API’s to the user accounts given to Customer’s IT departments to connect to Oracle (that is, IFSINFO and IFSDBREADONLY)? What alternatives does IFS provide to Customer’s IT departments to perform some tasks that are SAFE that were entirely possible in APPS10?I would like to expand a bit on what I mean by SAFE API calls. In the past, IFS Consultants maintained that the state of IFS Database Access to Customer’s IT Departments was presenting a risk, as users (with the IFSAPP password) could do whatever CRUD operations they wanted against the base tables CIRCUMVENTING IFS API USAGE and that was very risky.Fast forward to IFS Cloud architecture and

874

1 month ago

HashmitSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Negative Unit cost

Hi Everyone, Just come across the negative value of the unit cost of the part. any understanding how to fix this ? BrBT

952

1 month ago

gannersDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Sample XML for PSO

HiThere are plenty of XML examples for doing things in FSM but there doesn’t seem to be much for PSO.Are there any resources?I am trying to add a specific skill to a number of resources.ThanksGanners

8314

1 month ago

SudaraDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

A Default Value cannot be set to an Enumeration using BPE

Hi All,We have noticed that setting a default value using a BPE workflow to a field that gets its values from a fixed database enumeration, is not possible as it gives an error. Ex: Automatic Payment Authorization field in Supplier → Invoice → General tab. We have already tried the solution from the post Set default value for a list using BPA | IFS Community but we still keep getting this error. Is this a bug in the standard application or are we missing something? Help! TIA

1595

1 month ago

ddeckerDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Vacation accruals with multiple tears.

I am looking for advice on setting up vacation accruals by hours and time with the company in IFS Cloud. For example, from years 0 - 3, the employee gets 80 hours per year of vacation. The accrual rate is 0.03846 hours of vacation per hour worked. The maximum carry forward is 160 hours. from years 4 - 6, the employee gets 100 hours per year of vacation. The accrual rate is 0.04807 hours of vacation per hour worked. The maximum carry forward is 200 hours. The years need to be calculated from the employee hire date. Can the accruals be automatically changed once the years of service moves to the next tear? I don’t see how you do anything with hours in the time limit value details.

160

1 month ago

MIGDNASidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Very high values on Avg DTU percentage usage

Dear PSO Experts,We are experiencing very high values on Avg DTU percentage usage. Please see first screenshot.Yesterday the peak started at around midday and remained above 90% until the new automated load at 3:30 am today.Please see second screensthot for the current levels of exceptions. We have loaded 4,872 Activities in PSO with a dynamic window of 5D and an Appointment window of 21D. We are on PSO 6.13.Could the high levels of Exceptions have such a significant impact on the Avg DTU percentage usage?We are looking into the indexing of the database.I will appreciate any feedback from you if you have experience a similar scenario.Many thanksMiguel

757

1 month ago

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