Skip to main content
Question

Correction Invoice Stuck in Printed sales line

  • July 3, 2026
  • 1 reply
  • 3 views
H
Sidekick (Employee)
Forum|alt.badge.img+8

A correction invoice, Iis stuck in the printed status. Checked in Customer Invoices with Errors and it is showing up there, after pressing "Process Invoice" we get "Not Posted Invoices:" and returned 

Then looked at the Customer Invoice Postings Analysis page to see extra details. Every line has the same error: "ORA-20105: Invoice.ACCERROR1: Error (It is not allowed to modify a Sales Line after creating service invoice.) occurred while booking Invoice CR xxxx"

This caused mean for some reason when the correction invoice is trying to modify the closed order? or is there any other reason?

1 reply

Piyal Perera
Hero (Employee)
Forum|alt.badge.img+12
  • Piyal Perera
  • Hero (Employee)
  • July 3, 2026

Hi ​@Hashane Bolonne,

 I did cursor-assisted code/functional search.for this issue.

   According technical analysis done by the cursor, this is not a random GL posting failure.

Booking fails because the service invoice integration tries to update JT Task Sales Lines that are already locked after service invoice creation, and those lines do not have the allowed credit_state for a correction/credit scenario.

The identical error on every line is a symptom of one shared failure during voucher booking, not separate per-line accounting problems.

Given the multiple potential root causes highlighted, My view is opening a support case with the service team so they can conduct a detailed investigation.

 

regards,

Piyal

 

Piyal
Terms & ConditionsAccessibility statement