A. What is your idea?
1) Classification
- Opportunity for improvement
2) Brief description
PO Reference LOV allows cross-supplier selection and overrides Supplier field in Manual Supplier Invoice without a proper warning message.
B. Context and scope
1) Who is affected?
- Internal users
2) Frequency
- Daily
C. Value and impact
1) What is the business outcome?
- Improves productivity or efficiency
- Reduces cost or manual effort
- Enhances user experience
2) Impact scale
- Enterprise-wide
3) Workaround
Manually adjust the details in the Manual Supplier
D. Evidence and examples
Test Steps [IFS Cloud 24R2 TEST LKP]
- Go to Purchase order window and create a new PO. You can note that the PO is created for the supplier 095210.
- Go to Manual Supplier Invoice window and create a new invoice. If you enter the PO number at first the Supplier name is automatically fetched.
- Suppose you enter the supplier first and then try to select the PO number from the LOV. Then you will get the list of Pos which are not specific to the respective supplier.
- If you select a PO related to another supplier, you will get a message on changing the payment terms. It is not specifying the change of the supplier.
- If you click Yes, the supplier name will get changed automatically to match with the selected PO.
Customer Concern
- Why is the user given a list of all purchase orders. On the purchase order the invoicing supplier is recorded so the list could be limited to records where the invoicing supplier matches the supplier value entered
- Standard payment terms can be amended on a Purchase Order if necessary. Message should state that Supplier on Purchase Order does not match the value entered and tell the user to select a correct value.
Requirement
When the Supplier is selected, only the PO related to that supplier should be shown in the LOV. If not since the information message referring only to payment terms is ambiguous and misleading, it should indicate that the already selected supplier is changed.
E. Additional details
1) Enter support ticket ID reference (If applicable)
CS0522179
2) Would you like to participate in validation or early testing?
Yes