IFS Solutions

Hello,I’m currently operating on IFS v10 and have Business Reporter installed. Everything works fine.Now I’m testing IFS Cloud 25R1. Do I need to install Business Reporter again since the connection will be completely different? That is, I can’t just change the link for connect to:Thank you!

Hi Community,Our integration service provider sends both the incoming Customer Order XML and the related PDF attachment to our IFS Reader separately. PDF name include Order reference.Is there any standard mechanism in IFS to import this PDF file and attach it within IFS, preferably to the corresponding incoming Customer Order, same as we do on incoming external supplier invoices ?Any lead is appreciated. 

Hi All,Can someone please share the sizing guide for 26R1.If its not released yet, when it will be released.Regards,Sahil Gupta

Hi IFS Community,with the 25R1 release, the Selection Rules functionality was extended (e.g. rule types and weighting), which is a very welcome improvement. However, the current solution leaves some gaps and we are unclear if these are supposed to be filled in future releases.Our Use Case We use Selection Rules to distribute Service Requests into the correct delivery units. For our setup, Region and Model criteria are essential. The Service criteria, however, is largely irrelevant, as the organizational structure is the same for most services.Current LimitationAt the moment, the Service criteria is mandatory, which forces us to duplicate the entire Selection Rule set for each service (≈ 50 services) leading to a huge data volume in the table and the maintenance effort coming with it.Observation in the UI / Page DesignerIn both the UI and the Page Designer, it appears that:Criteria might be configurable as mandatory vs. optional Criteria might support individual weightingThese settings

Hi,I am trying to understand is the standard IFS process and system behavior when a material reaches its expiry date.Specifically:• Does IFS automatically block expired material from allocation to a Shop Order?• Does IFS prevent the issue of expired material to production?• Is the material required to be moved to an MRB or quarantine location?• What is the standard IFS workflow for dispositioning expired material (e.g. Scrap, Rework, Use-As-Is, Return to Supplier)?• What is considered IFS best practice for aerospace and defence manufacturers managing shelf-life controlled materials?From a Quality and AS9100 perspective, expired material should not be available for production use until an appropriate disposition decision has been made.Any inputs from Industry experts would be greatly appreciated.

An aerospace and defence Customers Quality department have raised an issue as below  -1) When an Item gets expired IFS displays the expiry date in inventory part in stock screen as well as the item can be visible as expired from the Inventory part lobby. This is perfectly fine.2) However this item according to Aerospace Defense industry global standards should be immediately triggered for disposition . In IFS system such items are only flagged and there is no automatic creation of an MRB case.Is there an out of the box standard solution for this without any configurations or event actions ?

Hi all. Does anyone know about this error message?It happens as I try to create report a problem in mobile. I’ve already set a full workflow config.MaintEngApp 25.2app version: 26.4.3711.0IFS Cloud 25.2.5 

I am assuming this is not an option but thought I would put it on here for clarification or possible other ideas.Is there a way to add pre posting data on the Supplier Agreement line instead of having to put it on the PO each time we do a release?I wanted to test setting up our monthly utilities on a blanket purchase order and do releases.  But, there needs to be pre posting added to get the posting controls correct.Currently on IFS Cloud 23.R1 SU 5.

Hi All,I am running a flow on a situation where company A is purching a rental asset from the company B. In that case in the Company A there is a PO in the part lines tab to purchase the asset with the ownership “Company Rental Asset”.Upon releasing and sending the PO. Inter company CO is getting created in the supply site which is Company B in my example.But this Customer order line state the ownership “Company Owned” not “Company Rental Assets”. If the demand is coming from “Company Rental Asset” then the supply should also be in “Company Rental Asset” is it? Seems other line data is coming from the interco PO line but not the ownership. Is there a setting known to anyone to control this behaviour. I have set up the sales part as “Sales and Rental” in the Company B. 

We sell product quite frequently to cash customers. IFS does not seem to support One Time Only Customers with Customer Orders, and from what I can see Instant Invoices do not work with inventory parts. What are others doing to get round this issue?

Hello,  In the UBL, for a customer e-invoice BtoG, do you have the BT related to the service code ? We have done all the setup for BtoG but the BT service code does not appear ?Do you have the same issue ? Thanks

We are starting to use service contracts (IFS 8) and some of our customers pay for one year in advance. Is there a way to have the service contract set up to show monthly the consumption of the prepaid dollars and then start charging when the year is used up?

Hi, We had issue with constantly restarting POD ifsapp-connect, which caused a lot of issues in system. For example if our ifsapp-connect had restart our EDI orders was not proceed. We increased number of replicas to 2 and for now it seems all okay, but when I monitor our environment I can see that there are restart also but without any issues for example with EDI. For now I have questions:Why is it caused that those pods are still restarting? If POD has been restarted we should delete it and let it get up again? How we can see what happening and what is the cause of restart on this certain pod?

Dear IFS Support Team,We have the following question regarding an intercompany scenario in IFS Cloud and would like to clarify whether this represents standard behavior or an unexpected system issue.Initial situation:An external customer order is created at site 160, this triggers the following objects:Internal purchase order at site 160 Internal customer order at site 100 (including DOP)Scenario:When changes are made to the internal customer order or the DOP (e.g. price or delivery date) at the supplying site (100), an Incoming Purchase Order Confirmation is correctly generated.This confirmation can then be accepted at the ordering site (160).Issue:After confirming the Incoming Purchase Order Confirmation, the internal purchase order is not updated accordingly (e.g. delivery date or price).Comparison:If the same change is made directly on the external customer order (site 160), the internal purchase order is updated automatically as expected.Question:Is this behavior intended in stand

Hi Experts,We have one Resoruce with following Travel Hours setup.  There is one activity where  2hr 40 min away but PSO still fails to assign the job with the following explanation. Can you explain why it considers Max Travel to value with is 2.5hr instaed max Travel time 4 hr?  Thanks,KM

Hello, It seems as though a plethora of actions are recorded in the Customer Order Line History, except for when the Promised date changes. This date is a rather important date and should, in my opinion, be tracked as well. Can the Promised Date be added to be captured like the Planned/Target Delivery dates are?

Hello,I am currently creating home pages (lobbies) for different departments.One department wants to monitor NCR Correction Actions, filtered by severity_id and next_to_act.Target page for the link: page/NonConformance/CorrectionActionFormIn the page search, both severity_id and next_to_act are available.next_to_act belongs to the view used by the page projection.severity_id, however, comes from a selector, so from another data source.Client-side filtering? Strange, but apparently that's how it works.As a workaround, I added a read-only severity_id field into the projection view (NCR_CORRECTION_ACTION_CFV).It is slow and clearly not optimal, but it is the only solution I found for now (I cannot spend 16 hours on this topic, I still have delivery objectives to meet).As you can see in the screenshot, it works correctly on the DB side.However, in the Datasource Designer preview, it does not work, despite using the exact same filtering criteria.  The query executed from the page through th

I’m trying to use Supplier Schedule/Customer Schedule for internal communication between sites. It’s unclear to me on how to handle already delivered lines on the supplying site that haven’t been received bij the demanding site. 

After creating a custom projection with entity associations and building a custom page with binding I cannot get the custom fields to show in the list builder. I verified they are not making it to the metadata and tried to change the view to the _CFV with no results. Tried clearing metadata cache and projection cache in addition. All additional views have custom fields enabled for the referenced entity. Is there a way to enable these custom fields somehow?  

Good afternoon,we updated our IFS to 25R2 since 2 weeks now and I realized a sudden change, that customer orders are falling more frequently into Blocked status due to credit limit being exceeded. The Credit limit is not new to us, but I am surprised how customer orders that have been shipped will still fall on blocked status.I noticed this because the Incoming Delivery Notifications go into status Stopped.In my opinion, if an order is released and free to be shipped, the credit check should not be applied to those orders anymore. The check should only happen at the Release stage. Anybody else having this experience with 25R2? I couldn’t find anything in the release notes, so I am not sure if it’s a bug or intended by IFS.

Hi, folks, Have anyone ever raised to IFS annoying limitations in functionality of external suplier invoice window?e.g. lack of calculation of tax amounts when tax code is changed (especially from deductible to non-deductible)? Or installment refresh when payment method is selected? In my opinion, such limitation were acceptable when this widow was used for migration purpose or for intercompany (MHS) case. But once world is switching to e-invoices, external invoice becomes main process, and such restrictions are really painful.Do you have any news about improvements planned in this area?

Hi All,Is there a way to navigate to an assistant by passing in the parameters from a lobby element. For example, Warehouse Manager Task Planning. We are trying to populate Site and Location group when navigating to this assistant.

We are in Apps 10.  I am not certain if this is a basic data or process issue.  When we do a Mixed Payment from a check, the Payment Method sometimes (not always) shows as 001, 002, 003, or 004.  Those payment methods are different Credit Card types.  So I am not sure why it sometimes pulls that info verses chk Payment Method.  

Hello Community, I hope you can help. I have a Work Task that can’t be changed to Reported or Finished status. The Work Assignment 1 is stuck at Work Started as a failed transactions was deleted following a re-initialisation of the device and data was lost. We can close the Work Task manually to show a Work Done status but it cannot be processed to Finished or Reported. The Assignment status can’t be changed as it says its on the device but it isn’t.When I try to change the Work Task status to reported this error is returned.Any assistance is much appreciated.Many thanksWendi

Hello IFS Community, we have multiple fields in IFS that have a Date and Time like the one in this picture, but when we try to search i can’t see the option to filter the time, only the date.. is there an option that we might be missing?  we are in version 24R2