IFS Solutions

In previous IFS versions we were able to see the value of Closed (status) Lost (state) sales quotations in the Sales Quotations view.  In current version 25R1 the total net prices for lost quotations is 0.00 even if there are product lines with values in the lost quotation. Current versions still show values for Closed and Won quotations. Is this is a bug or a change that have been requested? This affect negatively the possibility to deep dive into analyzing sales quotations and specially the lost ones. We have thousands of annual quotations to analyze, and it is not practical to open each quotation separately and combining the quotation value in excels...

Kit Article (25R2):i got a question regarding KIT articles:It doesnt matter which part type the kit article is right?Can be either manufactured or purchased → it will not create any shop order proposals or Purchase Requisition.there are just mrp action proposals which will indicate that there is not enough on stock for exampleKind regards 

We are currently supporting a customer who is considering the use of the SaaS version of IFS Cloud Services.As part of their requirements, they would like to send emails from scheduled tasks and other background processes.In this context, we would like to confirm whether an SMTP server is provided as part of IFS Cloud Services, either as a standard feature or as an optional service.If SMTP services are not provided by IFS, we would appreciate it if you could share how others have addressed this requirement.Thank you in advance for your support.

Hello IFS Community,  I am trying to locate the Report Component Scrap page in Page Designer. See screenshot 2 below.Would you mind sharing a screenshot or guidance on how to locate it in Page Designer?Thank you very much for your help. You can access the page by clicking on the Scrap Component - command See the screenshot below.Screenshot 1Screenshot 2 - This is the page I want to locate via Page Designer. 

Hello All,I’m looking for a way to merge two cells into one. Is this possible?The reason I’m asking is that when the part description is too long, the text wraps onto another line, which shifts the Part No. down by one line. I need to find a way to prevent this from happening.You can see in the screenshot below that the Part Description is too long, causing it to wrap onto another line, which shifts the Part No. down by one line.Thanks

We are currently experiencing an issue in our shop order processing where an Operation Deviation Qty appears, even though:No over‑reporting took place No bypass quantity was reported No additional scrap was recorded at the affected operation All previous operations provided consistent and correct quantitiesThe deviation was created solely because the Operation Qty of a downstream operation was probably automatically reduced by the system, without any corresponding user action, feedback transaction, or log entry explaining this adjustment.As soon as the operator reported the correct Completed Qty, the system created a deviation. The downstream operation inherited the same reduced Operation Qty and continued to show the same deviation, even though the actual physical quantity was correct.Here are some process details:

Hi everyone,I am looking for guidance or a possible workaround for this business case.My customer uses many kit items (kits manufactured using a standard BOM). These kits are sent to a project location through a customer order.After the project is finished, some items are returned to the warehouse. However, they are not returned as complete kits. Instead, the remaining parts are returned as individual components and put back into stock.How can we handle this in IFS? Instead of using customer orders, I tried using shipment orders and moving the stock to a “Remote Warehouse” (project location). However, I could not find a solution for handling the kit issue this way. If I use RMA to receive the returned components, what should I do with the original kit item at the project location? How can I identify which parts were consumed? Is there any other practical or better way to manage this proces

Hey everyone,We’ve got a requirement to add an address autocomplete feature in IFS Cloud. The idea is to have a field where the user starts typing an address, and as they type, we call Google’s Places Autocomplete API to show suggested addresses. The user should then be able to pick one of the suggestions and save it.Has anyone done something similar before? If so, would love to hear how you approached it. Or if there are any workarounds you’ve used, that’d be great to know too. Just wanted to check here before we start building it out.Thank you in advance for any pointers!

Hi all, We are on 25.1.1 and many users are reporting the web browsers (Edge/Chrome) taking up lots of memory and CPU % with using IFS Cloud. This might be linked to some pages (ex. Shop Order having about 500 material lines), but not in all instances.  Here’s an example from a key user:while loading data And once the data loads, the CPU % idles without memory getting offloaded.TIA

Hi All, Looking to see if anyone else has seen about SSL cert validity trending to a shorter length. We currently are on Apps10 and use IEE in the main, with a few REST endpoints.Does anyone have a strategy to reduce the burden on maintenance windows and automate any of this?

In the "Purchase Requisition Lines" screen, the field "Supplier" displays a concatenated value of:Supplier ID – Supplier NameHowever, when exporting data from this screen to Excel, the generated file contains a column named Supplier, but it only includes the Supplier ID. The Supplier Name is completely missing from the export.This behavior is currently reproducible: In all IFS Cloud versions In Aurena Identified previously as a framework limitation Business ImpactA customer has raised the same issue and is not satisfied with the proposed workaround. The workaround suggested creating a custom field, but the customer has explicitly declined this option.Their feedback is as follows:They are intentionally avoiding creating new cust

Hello,I was hoping someone could help me with understanding how the Return to Vendor for Credit and Rework works in IFS Cloud.My question really revolves around the differences between Cloud and Apps9.When Returning for Rework in Apps9, the PO Receipt would close, but the PO line would open so it could be registered and received back into inventory on a new receipt. That doesn’t seem to be how it works in Cloud as far as I can tell. I can’t get the parts backed out of inventory and generate a Return Transaction or receive the line back into inventory.Could someone explain the differences to me and what it is I might be missing? Thanks in advance,Andrew

We are looking for a place to track management reserve on budgets within IFS. Does anyone know of out of box functionality that will allow for tracking of that reserve (Awarded budget - Tech Contingency - released budget = management reserve)?

Currently, we create Customer Orders with lines that detail all of the Services quoted and sold to a Customer. We use Lobby elements to look at the Customer Order Lines based on Wanted Delivery Dates so that when actual date approaches the lines wanted delivery date, we generate a New Requests from a Customer Order. This brings over our Connected Customer and Order No.  and when we get complete the service and approve the Invoice Preview from the request it will add an additional line to the Customer Order it was made from. Our Sales Coordinators now have a Service Sales line that cannot be adjusted from their end, so if pricing is wrong, it has to be done from revoking the Invoice Preview and re approving it through our Service Team. If the pricing is accurate, they take an already existing line from the Customer Order for that specific service and mark it free of charge, then invoice the Customer Order Line for the Service.What I believe would be much more efficient for our

Screenshot from Shop Order Tracked Structure showing 5 x serial numbers for the 2 components.Screenshot from Shop Order History showing 6 x serial numbers for 2 components have been issued We recently went live with lot/batch tracking and serial tracking on some components. I am trying to receive a shop order, and am getting an error telling me that there is not enough of the above components in the tracked structure to process the shop order. I have tried regenerating the tracked structure, but am unsure how I can ‘add’ the missing serial numbers into the tracked structures.

Is there any way in a config file to define the photo upload directory in Workbook?Product Version: MWM 7.2.2SP3_PR3

HiI’m seeking input from the community regarding a status synchronization issue between the MWO Maintenance App and IFS Cloud.In the MWO Maintenance App, within Work Task details, all task steps were updated to Done, time was reported, and the Work Task status was moved to Completed. However, when reviewing the same Work Task in IFS Cloud, only a subset of the steps reflects the Done status, while the remaining steps still appear as Not Done. Additionally, the reported time is not fully updated in IFS Cloud.Has anyone encountered a similar discrepancy between the mobile app and IFS Cloud? Any insights on potential causes, sync settings to review, or recommended troubleshooting steps would be greatly appreciated.Thank You

Hi Team, How do we add the cdb information in 25R2 version? Anyone tried this ? we are trying to put these cdbs as ddl files and our topic went through fine but want to know if this is the correct approach Regards,Rakesh

We have setup IFS Cloud to use Punchout Catalog for Procurement with the OCI protocol. When receiving the data from the webshop as OCI, the attributes mentioned in the documentation is being handled.IFS Punchout - DocumentationThere are some additional parameters that are also being sent in, and we would like to handle some of these additional parameters. It seems that the only way to handle these would be to do a modification for Self_Serv_Shop_Cart_Util_API.Receive_Punchout_Response()?Is there a way to catch this data without doing a modification? Is the incoming OCI data stored somewhere in IFS?Hoping someone who has more experience with using Punchout Catalog might have some insight on what options we have to handle the additional parameters that

Is there a way to identify which Resource Group pool a specific Work Task is assigned to?We’re able to see which Work Tasks have been transferred to a pool via the Transferred Work Task/Assignments screen, but it doesn’t indicate which specific pool the Work Task was sent to. Since we have multiple pools set up based on Resource Groups for each site, this makes it difficult to determine where a task currently resides.We’ve reviewed several screens but haven’t been able to find this information. Is there a location in the system where this can be viewed?

Hi,Does anyone have information on how our CAMT solution will behave in handling batch of payments? That is when bank batch all our low value transactions to one line? In this case bank will create their End-to-End ID based on the payment information ID we send in our ISO files. Does it pick the payment order from this payment information ID? How payment order acknowledgement should be done in this case?Also, how will it handle the returns? If both generate the same family code, and if the differentiating factor is sub-family code?   Best Regards,Sanusha.

I’m trying to Deliver a Shipment and I keep getting the error “Carrier not found or no Invoicing Supplier defined for Carrier. Cannot create Accrual PO.”The Ship Via code is defined.  The associated carrier is defined in Freight Carriers and has an active supplier number in the Invoicing Supplier ID.I’m stumped on where else to look.Can anyone help?(IFS Cloud 25R1)

We have three vouchers that are stuck in the GL hold table, and we are not able to post because they are in Not Approved Status. We are not able to approve because they are Automatic Background Job Vouchers and they have no voucher rows on the Vouchers themselves and no voucher errors. And we are trying to close period two for this but keep getting an error because of these vouchers.The three voucher types are 0, TI, and L. We noticed that when these background jobs ran, they errored out because server went down. I re-executed the jobs to see if that would let us approve them or clear them out but was unsuccessful. Anybody have any ideas on how to fix this.  

Hi All, I have configured Azure AD authentication for an IFS Cloud customer. During testing, some users are not able to log in as expected and are encountering the following error when attempting to access the application: The only thing I have noticed is that there is no IAM user entry inside the profile, and no entry has been created under the IAM Users page. Have you experienced this kind of issue before?

Dear all,We would like to understand the difference between the several matching methods to run a customer offset proposal.It seems that there is no detailed explanation in IFS online documentation : There is no explanation in IFS Academy Finance Accounts Receivable support.Can you please explain the details of the selection created by each matching method below ?RegardsAudrey