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Question

Supporting Media in Survey Questions: Not Visible in MWO

  • July 29, 2026
  • 1 reply
  • 9 views
SDN
Sidekick (Partner)
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  • SDN
  • Sidekick (Partner)

Hi everyone,

I'm trying to add supporting media (image/document) to a Survey question that technicians need to complete in MWO.

I successfully added the media to the question in IFS Cloud, but when the Survey is opened in MWO, the image is not displayed.

In IFS Cloud:

In MWO:

Has anyone implemented a similar scenario? Are there any limitations or additional configurations required to make media visible in MWO Survey questions?

Any suggestions would be greatly appreciated. Thanks!

 

Stefania Di Nardo

1 reply

U
Hero (Employee)
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  • Uthpala
  • Hero (Employee)
  • July 29, 2026

Hi,

I don’t think attachments on survey questions are displayed in MWO.  You can attach a picture as an answer to a question, but not otherwise.

 

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