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Question

Lobby Elements and Datasources vanish suddenly

  • July 30, 2026
  • 3 replies
  • 26 views

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Multiple times now we will have multiple lobby elements and datasources just vanish and when you try to get into the element it shows this error. Nothing has been done that would affect any lobby. This error also seemingly removes the datasources from IFS as well, as I can’t find them in the designer or able to add or remove them to permission sets.

 

3 replies

wahelk
Hero (Former Employee)
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  • Hero (Former Employee)
  • July 30, 2026

if you go to installed components page , can you see the ‘CONFIG’ is active?


Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • July 30, 2026

Hi ​@RyanSleight,

I am not entirely sure, but can you please check CONFIG Component status whether it is Active.

 


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  • Author
  • Do Gooder (Customer)
  • July 30, 2026

Hi ​@RyanSleight,

I am not entirely sure, but can you please check CONFIG Component status whether it is Active.

 

CONFIG is set as Active